Tim Hortons
620 S Service Rd, Stoney Creek
(905) 643-1508
Recent Reviews
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Where they make the coffee and food is was disgusting no clean at all
I stopped here July 6. Paid for fritter got a c-chip cookie paid for a tangerine ice drink … it was so watered down and the cream on top was about a teaspoon. Has put me totally off Tim Hortons! So disappointed
Arrogant
Not a fan,
Worts customer service they did mistake in my order I asked them to give me write order which is ice coffee I will pay extra . Manager refuse to fix it . I asked her name so I can mention to head office she refuse to give me her name , this is so rude I want head office to investigate her . I will never come back here she is racist.
Vegetarian options: Clintro Veggie wrap
Food: 5
Service: 5
Recommended dishes: Potato Wedges Cooked with Human Hair from Tim Hortons
Coffee and food quality is getting worse.
Atmosphere: 2
Food: 2
Service: 5
Prompt service.
Atmosphere: 4
Food: 4
Service: 5
Visited this store this morning to grab white hot chocolate with 2 exp. Shot and to get plain croissant with hashbrown. First i got beagle instead of croissant. When i checked my coffee i got hot chocolate. Really disappointed..
Atmosphere: 1
Food: 1
Service: 1
I was a regular to this location on the daily as it's practically across the road from my workplace but I'll not be visiting this location nor any Tim Hortons again (not only due to this situation, I'd rather not put more money into the pockets of such corporations that exploit it's workforce).
I visited on October 2, my usual is either a double-double or a double-double with an old fashioned plain donut (or sometimes a blueberry muffin). On this day I went through the drive thru as usual before work but I was charged for someone else's order which tallied $10.86. Two months later and I am still trying to resolve this issue. I am done with Tim Horton's that is sadly not even Canadian anymore. I will purposely avoid it and go to the nearest McDonald's to enjoy a hot coffee even though they are not as conveniently located.
Update: Thank you for that scripted reply, been there done that, several times via email and phone, I've visited the location only to be turned around to contact "guest services" and then be told to visit the location to have it resolved.
Food: 2
Service: 1
Restaurantji Recommends
Use the drive-thru. Quick service!
Food: 5
Service: 5
Terrible experience. Ordered a large order and I will never go back here again. I ordered 2 weeks in advance and also called them the night before to remind them and confirm. I tried many times to call the manager and no one called me back. Awful environment and atrocious service.
Atmosphere: 1
Food: 1
Service: 1
Great service. Coffee was good.
Atmosphere: 5
Food: 5
Service: 5
Quick and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Team members are friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
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