No idea where the low score came from! The service was amazing: we ordered a mocha, a cookie and a butter tart. The barista brought it to us, to the table after sharing some recommendations. The mocha was AMAZING! and so were the baking goods. The place is big and very Stratford like (old architect and beautiful space). Honestly, will go back! Happy I gave it a shot
Atmosphere: 5
Food: 5
Service: 5
Gail Cossey
Owners are awesome! Very personable.
Barry Bauer
The tea and coffee was amazing. The service was excellent. Not crowded. Felt cosy. Under new management. Give it a try!
Atmosphere: 5
Food: 5
Service: 5
Akshay Pahwa
New owner go beyond the limits to avail exclusive customer service and quality food.
Atmosphere: 5
Food: 5
Service: 5
Bethany Van Der Kooy
Hours were not correct - disappointed to learn they opened at 8 not 7 and doors were locked when I got there.Parking: Paid lot or Street parking often fills up quickly
A R
New ownerFresh FOOD alwaysGreat customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Piri Piri Chicken Wrap, Asiago Breakfast Bagel, blt
Gurwinder Gill
new management looks great, good food.
Atmosphere: 5
Food: 5
Service: 5
David Reid
The place is showing a little wear but the staff are very friendly and it was a nice place to enjoy a coffee. Will be
Atmosphere: 4
Food: 4
Service: 4
KC Flynn
Stale
Atmosphere: 4
Food: 3
Service: 4
Hannah Salamon-Vegh
I was overcharged for my coffee and the cafe was very understaffed. The lineup was so long and it took 20m to get our coffee. The only reason why my friend and I came here was because Balzac’s was too full. There were also two drunk men swearing profusely at a table near the door and no staff did anything about it. There were multiple children and young families there who had to hear the horrible drunken rants of these men. I will definitely not be returning here.
Totally rude Indians staff..no dark roast or sides available...is this not a franchise...golden I could not go outside lol and come back in. Pathetic!!!
Kent Needham
Food was okay at best. Coffee was weak and latte was blah. The water we asked for came in a dirty mug and the place needs a deep clean. Door was disgusting and it was only 9:30 in the morning
sabine nassar
ANOTHER UPDATE 27.9.2023. STILL SILENCE FROM THE COMPANY AFTER THEY ASKED ME TO EMAIL THEM. We went for coffee and a snack last Sunday. Staff was untrained and didn't understand our questions. Finally boss came out of his office (not very friendly) and explained staff was new. After a lot of back and forth we finally got 1 BLT bagel, 1 muffin and 2 coffees. Total $ 19.17. I was so frustrated that I paid only to realize later that I was completely overcharged. You have 2 staff members who don't know what they are doing, while sitting in your office. The staff should have been busy clearing and cleaning some tables since dishes were sitting there for the 45 minutes we were in the store. We were the only 2 sit down guests during the whole time and there was plenty of time to tidy things up. Burned out bulbs, flickering neon lights, patched up ceiling. No wonder nobody else was there.UPDATED : CC asked me to contact them once they saw my message. I did. Twice. Now they ignore me . I guess the idea that "out in public" they want to look as if they care. Apparently they don't.
Peter Olcott
Had coffee and pastries...then decided to have sandwiches made to enjoy by the Festival Theatre. The food was great.
Atmosphere: 4
Food: 5
Service: 5
Brennan May
My favorite coffee in town, and the staff is great.
No idea where the low score came from! The service was amazing: we ordered a mocha, a cookie and a butter tart. The barista brought it to us, to the table after sharing some recommendations. The mocha was AMAZING! and so were the baking goods. The place is big and very Stratford like (old architect and beautiful space). Honestly, will go back! Happy I gave it a shot
Atmosphere: 5
Food: 5
Service: 5
Owners are awesome! Very personable.
The tea and coffee was amazing. The service was excellent. Not crowded. Felt cosy. Under new management. Give it a try!
Atmosphere: 5
Food: 5
Service: 5
New owner go beyond the limits to avail exclusive customer service and quality food.
Atmosphere: 5
Food: 5
Service: 5
Hours were not correct - disappointed to learn they opened at 8 not 7 and doors were locked when I got there.Parking: Paid lot or Street parking often fills up quickly
New ownerFresh FOOD alwaysGreat customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Piri Piri Chicken Wrap, Asiago Breakfast Bagel, blt
new management looks great, good food.
Atmosphere: 5
Food: 5
Service: 5
The place is showing a little wear but the staff are very friendly and it was a nice place to enjoy a coffee. Will be
Atmosphere: 4
Food: 4
Service: 4
Stale
Atmosphere: 4
Food: 3
Service: 4
I was overcharged for my coffee and the cafe was very understaffed. The lineup was so long and it took 20m to get our coffee. The only reason why my friend and I came here was because Balzac’s was too full. There were also two drunk men swearing profusely at a table near the door and no staff did anything about it. There were multiple children and young families there who had to hear the horrible drunken rants of these men. I will definitely not be returning here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Totally rude Indians staff..no dark roast or sides available...is this not a franchise...golden I could not go outside lol and come back in. Pathetic!!!
Food was okay at best. Coffee was weak and latte was blah. The water we asked for came in a dirty mug and the place needs a deep clean. Door was disgusting and it was only 9:30 in the morning
ANOTHER UPDATE 27.9.2023. STILL SILENCE FROM THE COMPANY AFTER THEY ASKED ME TO EMAIL THEM. We went for coffee and a snack last Sunday. Staff was untrained and didn't understand our questions. Finally boss came out of his office (not very friendly) and explained staff was new. After a lot of back and forth we finally got 1 BLT bagel, 1 muffin and 2 coffees. Total $ 19.17. I was so frustrated that I paid only to realize later that I was completely overcharged. You have 2 staff members who don't know what they are doing, while sitting in your office. The staff should have been busy clearing and cleaning some tables since dishes were sitting there for the 45 minutes we were in the store. We were the only 2 sit down guests during the whole time and there was plenty of time to tidy things up. Burned out bulbs, flickering neon lights, patched up ceiling. No wonder nobody else was there.UPDATED : CC asked me to contact them once they saw my message. I did. Twice. Now they ignore me . I guess the idea that "out in public" they want to look as if they care. Apparently they don't.
Had coffee and pastries...then decided to have sandwiches made to enjoy by the Festival Theatre. The food was great.
Atmosphere: 4
Food: 5
Service: 5
My favorite coffee in town, and the staff is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Breakfast Bagel