McDonald's

1040 Ontario St, Stratford
(519) 271-1100

Recent Reviews

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Ravi Joshi

Top notch customer service. I went there at 3.30am when the system was updating and so they were unable to accept the payment. Arjun and Andrea made sure I don't drive away empty handed and gave me my order without charging me. I would go back again.

Atmosphere: 5

Food: 4

Service: 5

Karen Rau

The service here was wonderful, we had a mistake with our order and they handled it so nicely. Would come to this location again!

Atmosphere: 5

Food: 5

Service: 5

Mark D

I appreciated the speed at which my food came out, and how easy it was to order. The server seemed nice and was polite. 2 small things I didnt like... 1. The tray the food came on was sticky and def could have been cleaned better. 2. There was a bad smell in the corner seating area, left of the entrance. I had to move.

Atmosphere: 3

Food: 4

Service: 4

My two cents

Why don't they ever tell you that food will be a wait when you order...only tell you at the second window, after you've already paid. That's something they should mention at the time of ordering...

Atmosphere: 3

Food: 4

Service: 3

T Canadian

Quality has gone down since they swapped out all their employees. I paid too much and waited too long for gross food. Won't be long now until the place is unhygienic.

Atmosphere: 3

Food: 1

Service: 2

Jennifer Cole

My daughter orders her food through the screen in store and they get her order right through this way

Food: 5

Service: 5

Yevheniia

Spacious and clean location, and it was great that it was open on January 1st.

One common issue I’ve noticed at many McDonald’s locations is that the self-service kiosks don’t print receipts, which can be inconvenient.

Overall, everything was fine — the place was clean, and the staff were friendly and helpful. A reliable stop, especially on a holiday.

Atmosphere: 4

Food: 4

Service: 5

Brad

Google and their app says this location is open 24 hrs, I stopped st 230am on a Saturday, the automated menu came on and said someone would be right with me, 10 minutes went by and nothing, I drove to the window and all the lights were out, if youre advertising as a 24 hr location please be open or change your hours of operation

Atmosphere: 1

Food: 1

Service: 1

Paige Gosling

This is the worst McDonald’s location I’ve ever been to. repeatedly seems to be missing items ( tonight I had an order of four items and only one item was in the bag from Skip the dishes. ) they never answer the phone, Rude employees and honestly just not a great place. Eerie street is better :)

Dave Martin

Told me to use the kiose but they still had to come to the counter to pay

Atmosphere: 1

Food: 5

Service: 1

Bradley Sawdon

Seriously, how do you screw up a black coffee? When it has a label, that plainly states, black. Which, to translate for them, means NOTHING IN IT, such as NO cream

Atmosphere: 2

Food: 2

Service: 1

Katherine Jackson

Good spot to grab a snack or lunch.

Atmosphere: 4

Food: 3

Service: 5

Jasmeen kaur

Good food and enjoyed with kids as they have play place and staff was very helpful as they served everything on table

Atmosphere: 5

Food: 5

Service: 5

Jass Manoor

Good food and great staff ! Polite and helpful

Atmosphere: 5

Food: 5

Service: 5

Anamika Mb

I tried ordering through drive thru and they said it’s closed but it’s 24 hours open

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