Coffee was very good and was served hot as well. Service and food was good too. But like other stores in-house service was slower than the drive through.
Atmosphere: 4
Food: 5
Service: 5
Patrick Ododo
Best coffee money can buy
Atmosphere: 5
Food: 5
Service: 5
Shane Wiebe
Just had an EXCEPTIONAL customer service experience with Josh and Hunter. Seriously refreshing.
Atmosphere: 4
Food: 5
Service: 5
Genevieve
I have never been treated so horrible from someone before. They messed up our order we asked them to fix it and the woman in the drive through was so disrespectful with her tone and rolled her eyes. They still didn't fix our coffee and decided to argue. I can't even believe someone talking to another person that way. I'm really just shocked that when you ask for your full order or what you actually paid for people think it's okay to talk to you that way!
Atmosphere: 1
Food: 1
Service: 1
Desiray McLeod (Dezzy)
I just love
Atmosphere: 5
Food: 5
Service: 5
Adam Peters
Great experiences here, the food and drink is always as you’d expect from Tim Hortons. Their main struggle is their location from a drive through perspective, there just isn’t enough space back there! I dropped a star because I really dislike Halloween, and their display is always very large and (in my opinion) over the top!Parking: Great space to park out front.Kid-friendliness: Always have great options for the kids
Atmosphere: 5
Food: 5
Service: 5
Jennifer
Made mobile order the manager said they didn’t get it so showed the receipt and still the manager says it’s not in their system. And refused to give me my order so basically the Stratford Ontario Huron street store just stole my money!!! They are thieves will never recommend or go there again I will always tell ppl they are thieves as I’m now without my money or order!!!
Atmosphere: 1
Food: 1
Service: 1
Trish Hindman
Had a nice lunch with a friend prompt friendly
Atmosphere: 4
Food: 4
Service: 4
Gloria Priestap
I don't think that mobile app pick up really works. Orders piling up . The flow is terrible with coffee and food orders.
Atmosphere: 3
Food: 3
Service: 3
Angel Winterson
Had a bit of a bad experience, but Sam the manager made it right. She was friendly, helpful, and quick to fix the situation and we really appreciated that.
What ever item ask it’s out of stock at the time of 9
Atmosphere: 3
Food: 1
Service: 1
Abbas Bengali
A nice Tim’s. The usual.
Atmosphere: 5
Food: 5
Service: 5
Bryce Carey
Me and my coworkers are as regular as regulars can be. Very nice staff, we love them but unfortunately the food is terrible. Just today my coworkers hot chocolate ended up being just water, and my throat still burns from having to "eject" my lunch that had something off in it. I'd love to see our faith in this place turn around but we only really feel comfortable buying from here if it's only coffee. :(
Atmosphere: 3
Food: 1
Service: 5
Harold Timson
Manager on Duty keeps putting a learner on the cash register during the busiest of times. It's like the manager is trying to get the new hires to quit. Very hard on the employees of a darker skin tone. Just saying.
Atmosphere: 1
Food: 5
Service: 1
Roshna Chacko
Most racist people ever.If you are white u get all the greetings and smile. If u turned out to be a brown even if we greet or smile nothing is given back. I am taking about worst Customer service.It doesn't matter if ur color is white , you guys are not growing up. Your minds are so shallow. I pitty all the white scumbags...
Coffee was very good and was served hot as well. Service and food was good too. But like other stores in-house service was slower than the drive through.
Atmosphere: 4
Food: 5
Service: 5
Best coffee money can buy
Atmosphere: 5
Food: 5
Service: 5
Just had an EXCEPTIONAL customer service experience with Josh and Hunter. Seriously refreshing.
Atmosphere: 4
Food: 5
Service: 5
I have never been treated so horrible from someone before. They messed up our order we asked them to fix it and the woman in the drive through was so disrespectful with her tone and rolled her eyes. They still didn't fix our coffee and decided to argue. I can't even believe someone talking to another person that way. I'm really just shocked that when you ask for your full order or what you actually paid for people think it's okay to talk to you that way!
Atmosphere: 1
Food: 1
Service: 1
I just love
Atmosphere: 5
Food: 5
Service: 5
Great experiences here, the food and drink is always as you’d expect from Tim Hortons. Their main struggle is their location from a drive through perspective, there just isn’t enough space back there! I dropped a star because I really dislike Halloween, and their display is always very large and (in my opinion) over the top!Parking: Great space to park out front.Kid-friendliness: Always have great options for the kids
Atmosphere: 5
Food: 5
Service: 5
Made mobile order the manager said they didn’t get it so showed the receipt and still the manager says it’s not in their system. And refused to give me my order so basically the Stratford Ontario Huron street store just stole my money!!! They are thieves will never recommend or go there again I will always tell ppl they are thieves as I’m now without my money or order!!!
Atmosphere: 1
Food: 1
Service: 1
Had a nice lunch with a friend prompt friendly
Atmosphere: 4
Food: 4
Service: 4
I don't think that mobile app pick up really works. Orders piling up . The flow is terrible with coffee and food orders.
Atmosphere: 3
Food: 3
Service: 3
Had a bit of a bad experience, but Sam the manager made it right. She was friendly, helpful, and quick to fix the situation and we really appreciated that.
Restaurantji Recommends
What ever item ask it’s out of stock at the time of 9
Atmosphere: 3
Food: 1
Service: 1
A nice Tim’s. The usual.
Atmosphere: 5
Food: 5
Service: 5
Me and my coworkers are as regular as regulars can be. Very nice staff, we love them but unfortunately the food is terrible. Just today my coworkers hot chocolate ended up being just water, and my throat still burns from having to "eject" my lunch that had something off in it. I'd love to see our faith in this place turn around but we only really feel comfortable buying from here if it's only coffee. :(
Atmosphere: 3
Food: 1
Service: 5
Manager on Duty keeps putting a learner on the cash register during the busiest of times. It's like the manager is trying to get the new hires to quit. Very hard on the employees of a darker skin tone. Just saying.
Atmosphere: 1
Food: 5
Service: 1
Most racist people ever.If you are white u get all the greetings and smile. If u turned out to be a brown even if we greet or smile nothing is given back. I am taking about worst Customer service.It doesn't matter if ur color is white , you guys are not growing up. Your minds are so shallow. I pitty all the white scumbags...
Atmosphere: 1
Food: 3
Service: 1