Tim Hortons

1067 Ontario St, Stratford
(519) 272-2701

Recent Reviews

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Sue Hulshof

Food has gone downhill. Service is terrible. Atmosphere is blah.

Atmosphere: 1

Food: 3

Service: 1

John Friesen

It’s nothing like what we grew up with. All of the decent products are gone. Now it’s shitty coffe and all the bad donuts we didn’t like. Always cold in thee usually some people hanging about and honestly they can renovate all they want. They need to make it so people want to sit down. Relax. And not just eat in the car. Take your money now get out.

Atmosphere: 1

Food: 2

Service: 2

Julie Baer

Terrible iced coffee. Couldn't even drink it

Atmosphere: 2

Service: 3

Caroline Andrews

Really gone downhill. Posting this as I have sat in the drive thru in the same position (not even at the speaker yet) for over 10 minutes. Drive thru is always slow and sometimes so exceedingly so that going inside ordering, getting a meal and leaving I can see the car that was at the back also hasn’t made it to the speaker yet. What’s the point of a drive thru when it’s so exceptionally slow that it wastes literally 20 minutes to a half an hour of your time?

On top of that, the staff here lately don’t even seem like the know what’s on the menu of the place they work at. Orders are often wrong.

Update, I continued to sit for 15 minutes and when finally arrived at the speaker, I sat for almost 5 minutes waiting for someone to take my order. Absolutely ridiculous.

Atmosphere: 3

Food: 2

Service: 1

Nancy Witschi

Tables are always dirty

Jardy B

The slowest Tim Hortons I have ever been to hands down. 20 cars in drive thru and 6 people waiting on their orders and another 6 in line…. Come on Tim Hortons do better! Hire competent staff!!

Atmosphere: 5

Food: 2

Service: 1

Carlos Radic

Old faithful 😉

Atmosphere: 3

Food: 3

Service: 4

Import It

This specific location puts very small amount of stuff, like whipping cream, cream cheese, etc.. When I ordered a drink and paid extra for a whipping cream on top, I got less than half of the amount I usually get from other locations.

And in most locations employees are rude, and the customer service is so bad.

Atmosphere: 1

Food: 2

Service: 1

penugonda sasikumar

He didn’t know how to maintain basic customer service, even didn’t serve water after asking. A guy named Siddharth made a mistake adding extra foam after requesting not to add and when we requested to remove the foam he hesitated to change and showed frustration to give another drink and very very rude when he was handing it to us. It’s really really mean to all of us.

Atmosphere: 4

Food: 3

Service: 1

jeremiah hiller

Awesome customer service, communication, friendly, and direct

rithu ripson

Found a piece of human finger nail in my ice cap 🤢

Atmosphere: 5

Food: 1

Service: 4

Preet Adarsh

Bad bad bad

Atmosphere: 1

Food: 1

Service: 1

Tim Jurchuk

If i could give negative stars I would

Sean Henderson

Good coffee and donuts 😀😎

Jim Wilson

No 12 grain bagels any more!!!
The only relatively healthy bagel cancelled by the owner. Totally sucks!!

Atmosphere: 3

Food: 3

Service: 4

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