I didn't like that I had to wait a long time for a black coffee, the rest of the order was normal and the truth is I didn't even want to be uncomfortable because their employees spend all their time talking to each other, and when I said: I'm not going to wait any longer, nor They had realized, if it is for something that simple I can't imagine having large orders. Pay more attention and be attentive is my recommendation.
Atmosphere: 3
Food: 3
Service: 1
Rinchen
Worst customer service ever, the lady called AMANDA was very rude and unprofessional. She need’s customer service education please.
tenzin Tenzin
This Tim Horton has the worst customer service I had ever seen. The staff name Amanda is so rude , mannerless with miserable attitude .She acts like she’s giving free to the customers. If you need a good review with better business , you should fire her right away . I feel sorry for other staffs working with her.
Service: 1
Kunga Chonyi
Great location, but the staff named Amanda was so rude. Not visiting that location again !
Service: 1
yesh313
This worker named Amanda was super rude. Me and my friends were there today around 2.00 P.M. to grab hot beverages at the blue mountain Tim Horton location. We ordered 1 coffee and 6 cups ofTea. When they missed 1 Tea, my and my friend went to the counter to get the missing tea. And just when i tried to tell the worker how i wanted my tea. Amanda told me to “ keep quite,” pointing her index finger towards me in a very rude manner. And of course i replied back loudly saying she was rude and she shouldn’t be talking to us in that manner. She continued yelling on top of her lungs and told us to “get out “ pointing at the door ! Me and my friends felt that she was being racist cause we are asians. She even went to the length of calling security guards on us. I’m pretty sure we are not the only one she bullied. I feel so sorry for her co workers. We are never gonna visit that location again !
Atmosphere: 1
Service: 1
Tsering
The worst customer service ever from an employee name Amanda. She has zero customer service skill and very rude/impatient to the customer. I feel sorry to the owner and the coworker who work with her. She needs to stop that attitude and hopefully nobody ever have to encounter such bad experience in the future because of an incompetent staff . I hope, this will help to improve service towards customers in a respectful manner
Food: 4
Jeremy caulfield
Really disorganized , understaffed and dirty Tim Hortons . First customer or so in and floor is still messy from day before . Sloppy orders , missing items and people waiting forever every time I come ..
Atmosphere: 4
Food: 2
Service: 2
Mike O
Great location at the bottom of the main lift! It is also 2 mins from the room, so ideal for sure. Stopped in this morning for a coffee and snack before hitting the hills. Service was super fast and accurate, also not overly friendly but not rude either. Coffee and food was typical Tim’s quality and taste. They also accept the Tim’s app which you often don’t expect from locations such as these that was a bonus!
Atmosphere: 5
Food: 3
Service: 4
Amandeep Singh Dhaliwal
Great staff, great ambience, coffee and snacks are always well prepared and hot.Only issue that I see is lately the wraps used to be big in size and we're in a proper covering now the size has gotten small and wrapping has become very normal.
Atmosphere: 5
Food: 5
Service: 5
Prince Manohar
We went in summer it was the best thing! Cause your throat will be dried and you will be wanting water and soda. This will bring your thirst down, soda you know?
When it gets very crowded during weekends service is really bad. Otherwise is OK.
Atmosphere: 1
Food: 5
Service: 3
ANTO PAUL
We order for a farmer’s breakfast bundle. But the guy charged for everything and when he asked he was so rude and the response was really bad . For such a busy area one like this guy can ruin the entire
Atmosphere: 1
Food: 1
Service: 1
RODERICK ORDANZA
no wonder this Tims got low reviews, this staff is so rude. Shouting at us like slave turned out that their self serve machine isnout of service. So rude!!
I didn't like that I had to wait a long time for a black coffee, the rest of the order was normal and the truth is I didn't even want to be uncomfortable because their employees spend all their time talking to each other, and when I said: I'm not going to wait any longer, nor They had realized, if it is for something that simple I can't imagine having large orders. Pay more attention and be attentive is my recommendation.
Atmosphere: 3
Food: 3
Service: 1
Worst customer service ever, the lady called AMANDA was very rude and unprofessional. She need’s customer service education please.
This Tim Horton has the worst customer service I had ever seen. The staff name Amanda is so rude , mannerless with miserable attitude .She acts like she’s giving free to the customers. If you need a good review with better business , you should fire her right away . I feel sorry for other staffs working with her.
Service: 1
Great location, but the staff named Amanda was so rude. Not visiting that location again !
Service: 1
This worker named Amanda was super rude. Me and my friends were there today around 2.00 P.M. to grab hot beverages at the blue mountain Tim Horton location. We ordered 1 coffee and 6 cups ofTea. When they missed 1 Tea, my and my friend went to the counter to get the missing tea. And just when i tried to tell the worker how i wanted my tea. Amanda told me to “ keep quite,” pointing her index finger towards me in a very rude manner. And of course i replied back loudly saying she was rude and she shouldn’t be talking to us in that manner. She continued yelling on top of her lungs and told us to “get out “ pointing at the door ! Me and my friends felt that she was being racist cause we are asians. She even went to the length of calling security guards on us. I’m pretty sure we are not the only one she bullied. I feel so sorry for her co workers. We are never gonna visit that location again !
Atmosphere: 1
Service: 1
The worst customer service ever from an employee name Amanda. She has zero customer service skill and very rude/impatient to the customer. I feel sorry to the owner and the coworker who work with her. She needs to stop that attitude and hopefully nobody ever have to encounter such bad experience in the future because of an incompetent staff . I hope, this will help to improve service towards customers in a respectful manner
Food: 4
Really disorganized , understaffed and dirty Tim Hortons . First customer or so in and floor is still messy from day before . Sloppy orders , missing items and people waiting forever every time I come ..
Atmosphere: 4
Food: 2
Service: 2
Great location at the bottom of the main lift! It is also 2 mins from the room, so ideal for sure. Stopped in this morning for a coffee and snack before hitting the hills. Service was super fast and accurate, also not overly friendly but not rude either. Coffee and food was typical Tim’s quality and taste. They also accept the Tim’s app which you often don’t expect from locations such as these that was a bonus!
Atmosphere: 5
Food: 3
Service: 4
Great staff, great ambience, coffee and snacks are always well prepared and hot.Only issue that I see is lately the wraps used to be big in size and we're in a proper covering now the size has gotten small and wrapping has become very normal.
Atmosphere: 5
Food: 5
Service: 5
We went in summer it was the best thing! Cause your throat will be dried and you will be wanting water and soda. This will bring your thirst down, soda you know?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Better service then before seems like team has
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream
When it gets very crowded during weekends service is really bad. Otherwise is OK.
Atmosphere: 1
Food: 5
Service: 3
We order for a farmer’s breakfast bundle. But the guy charged for everything and when he asked he was so rude and the response was really bad . For such a busy area one like this guy can ruin the entire
Atmosphere: 1
Food: 1
Service: 1
no wonder this Tims got low reviews, this staff is so rude. Shouting at us like slave turned out that their self serve machine isnout of service. So rude!!
Service: 1
Spoiled milk sold
Atmosphere: 1
Food: 1
Service: 1