Baskin-Robbins
9200 Bathurst St #11, Thornhill
(905) 597-8068
Recent Reviews
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Very rude service. Made order online and shows it’s ready to pick up. Arrived in the store and told me they don’t have the cake. Show not care at all for the mistake.
The best experience always at this location! Alex is always so helpful and kind top notch service!!
Listen… 31 flavors is a lie. Because once you’re in here, you’re not choosing — you’re getting at least 3 scoops minimum and rethinking your entire week’s calorie plan.
This location is solid. Staff are friendly, quick with samples (aka the real reason we all “pretend” to be indecisive), and they don’t judge when you order like a 7-year-old on a sugar rush. The ice cream itself? Classic Baskin-Robbins — creamy, sweet, nostalgic. Every scoop tastes like childhood summer but without the scraped knees.
Bonus points for the cakes — dangerously good, especially if you “accidentally” forget someone’s birthday just so you have an excuse to buy one.
Would I come back? Absolutely. Should they have a punch card system for how often I pull up here? Also yes.
My favourite ice cream 🍨
Alex is the best! What a great manager and owner! He’s always happy! 😃 go find Alex and mention #whatsthemeta and he will hook you up
Find another BR if you can. Closing hours are 945, not 10pm during weekends as advertised. Has happened 3/3 times we’ve come.
Super rude chinese lady who seems like the owner of the place. She was so dismissive and rude to a Canadian teen who walked in with his resume looking for a job. Only smiles if you are there to give her money.
I came with a 3yr old and I had him on his knees on the counter looking at ice cream, so he could choose. We do a weekly ice cream run as a family and this is the firdt time.The attendant was rude and told us we had to get him down or leave. I was right behind him, my chest was on his back.
I couldn't hold him because i have a pinched nerve and my wife is very vidibly pregnant. I was able to help him climb on the counter portion in front of glass.
Atmosphere: 4
Food: 5
Service: 2
Love that they always have the favourites ( Jamocha Almond Fudge, Baskin IP ™️ ) but trying new stuff always.
Nice location. Staff are kind to my kids.
Atmosphere: 5
Food: 5
Service: 5
I recently ordered a birthday cake from Baskin-Robbins for my niece special day, and it exceeded all expectations! The cake was beautifully decorated, capturing the festive spirit perfectly. The flavors were outstanding—moist, rich, and delicious. Everyone at the party couldn’t stop raving about how good it was! Thank you, Coco in Baskin-Robbins, for making Alicia’s birthday so memorable with your incredible cake. We’ll definitely be returning for future celebrations!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I buy the cake on yesterday, i like the guy and lady so like and so funny , I will coming again on Sundays buy a father day cake 👍
Excellent service
I Oder 1 chocolate milkshake but I m careless drop it on the floor. And they make it another one for me right the way and they don’t charge me
Atmosphere: 5
Food: 5
Service: 5
I got the birthday cake from Baskin-Robbins and it’s very delicious. People work there are very nice and friendly. I was really struggling with the idea of the cake and they gave me great recommendations. Highly recommended to get the cake here!
Atmosphere: 5
Food: 5
Service: 5
go for my son's birthday cake again this year as he is so pleased with his last year's cake. again, great design and nice service. this time we buy a prepack icecream. so surprised that their price is cheaper than other store.
Atmosphere: 5
Food: 5
Service: 5
We ordered a last minute ice cream cake from this place due to another place canceling on us. They not only were they fast and helpful, but the cake was also delicious 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Made with Coffee & Ice Cream
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