Baskin Robbins
800 Steeles Ave W, Thornhill
(905) 660-9090
Recent Reviews
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Spent $80 on a cake. Received rude customer service. The writing on the cake was also illegible and off centre.
To whoever the manager is , staff close store 1 hr before the closing and they tell the customer they already cleaned so they wont give them anything
Wont come back again
Great and hygienic location. i would like to give a shout out to the staff especially Saad who is super patient and friendly with customer and ensures maximum customer satisfaction!!
Jamoca almond fudge is the best flavour!!
Best baskin robbins around, Saad was very helpful.
It's Ice cream and it's good!
The worst service I ever had... Very upset...
Guy charged me twice and didn't tell about that (good that I noticed that in my bank's app). I asked to give me the same order and got a broken basket... Never go there again!
When I was there, while he was preparing the ice cream for me, he was not wearing gloves. When he handed me the ice cream, his bare hands touched it, and he still served it to me like that. This Baskin-Robbins branch is really dirty and disorganized. Even when I wanted to place my order, I had to wait for a long time and no one came to take it. I hope you address this lack of hygiene and poor service as soon as possible.
Perfect spot for an ice cream shop. It was my first visit to BR. The staff is very friendly and helpful! 🙂
Excellent customer service.
They always have the ac at blast which is a major plus during the hot summer and their employees are pilots d welcoming
There is 1 server who does not even properly serve and does not properly scoop ice-cream.
I wont recommend to visit if Saad named person is at service. Saad was bad at service at multiple occasions
Restaurantji Recommends
Every Baskin Robbins I have been to does not disappoint. Love the chocolate chip cookie dough from here it’s a 10/10!
I came to enjoy some ice cream with my 5-year-old son. He accidentally dropped his cone, and we had to throw it away. The staff were incredibly kind and immediately offered us a new one at no charge. Thank you so much for the thoughtful service!
The Vaughan location near wonderland has more items and much better.
Careless stuff, lack of property, poor customer service I switched location
Great customer service! Will be back again!
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