I don't come to Chatime often, but for one of the few times I've dropped by for a free birthday drink, the waiting time is abysmal. I saw a short lineup, so I decided to order through my phone. During that time, I went over to a different bubble tea store, waited in line, ordered a drink, received said drink and returned to Chatime to pickup. I then waited an additional 20 minutes. From the time my online order was sent, to the time I got my drink. A total of 30 minutes.
I don't blame the worker. He was doing his best and the only reason I don't give 1 star. I blame the supervisor/management. Why is there only one worker scheduled for a Sunday afternoon. There should be a minimum of at least 2 workers on a weekend. Ridiculous management expectations. Do better.
Fadak Raza
The Asian male working there at 10:40pm Oct 11, 2025 was extremely rude and unprofessional. The store itself smelled too.
Daniel Tsinman
Slowest location of all time!!! Terrible customer experience
Johnson Lai
Quick and friendly service.
Arthur
Saddest Chatime I’ve ever went too.
Miyamoto Musashi
Terrible service. Dont bother ordering on the app. The workers here dont care. They will make your order very last.
Kashish Engineer
Tracy is a really good employee she helped me out with my drink, as the taro is fresh that is why it has peaces of taro in it, and I didn't like it but she made me a new drink and that was really good. Will definitely recommend visit once.
Kin I Kuan
Always love their promotion
Vicente Chan
I went there Sunday evening. Poor Management: they were out of stock on the $5 1L drink promo. They were out of stock on the small straws. Their washroom was out of order. The place was so dark you would think its closed. The door connecting inside the building is locked/not working. I felt bad for the staff who had to constantly give bad news to customers back to back.
Mrs Circle
Visited on Sunday night, long line up with one staff working, served very slow, we found out the place is very dirty.
Promo for $5 1litre of mango, peach and passion fruit. Was sold out. For real? It's just material that you have from other drinks. Totally bs. Never coming again
David Lieu
Overcharged for special. Ordered 2 for $10 but was overcharged 6.50 per cup instead. The $5 supercup is always sold out like they don't want to participate in the promotion. Slow service as always.
Haniyeh Dolgarisharaf
wonderful😍
fede preguntame
Mango smoothie 6$.....come on man
J M
The place was extremely messy inside and seemed to be operated by just one person the entire time which created an extensive wait time. It was clear the employee was overworked and appeared visibly frustrated. The overall atmosphere was very dark, and the dim lighting made the place look closed from the outside until I noticed the "Open" sign was on.
I don't come to Chatime often, but for one of the few times I've dropped by for a free birthday drink, the waiting time is abysmal. I saw a short lineup, so I decided to order through my phone. During that time, I went over to a different bubble tea store, waited in line, ordered a drink, received said drink and returned to Chatime to pickup. I then waited an additional 20 minutes. From the time my online order was sent, to the time I got my drink. A total of 30 minutes.
I don't blame the worker. He was doing his best and the only reason I don't give 1 star. I blame the supervisor/management. Why is there only one worker scheduled for a Sunday afternoon. There should be a minimum of at least 2 workers on a weekend. Ridiculous management expectations. Do better.
The Asian male working there at 10:40pm Oct 11, 2025 was extremely rude and unprofessional. The store itself smelled too.
Slowest location of all time!!! Terrible customer experience
Quick and friendly service.
Saddest Chatime I’ve ever went too.
Terrible service. Dont bother ordering on the app. The workers here dont care. They will make your order very last.
Tracy is a really good employee she helped me out with my drink, as the taro is fresh that is why it has peaces of taro in it, and I didn't like it but she made me a new drink and that was really good. Will definitely recommend visit once.
Always love their promotion
I went there Sunday evening. Poor Management: they were out of stock on the $5 1L drink promo. They were out of stock on the small straws. Their washroom was out of order. The place was so dark you would think its closed. The door connecting inside the building is locked/not working. I felt bad for the staff who had to constantly give bad news to customers back to back.
Visited on Sunday night, long line up with one staff working, served very slow, we found out the place is very dirty.
Restaurantji Recommends
Promo for $5 1litre of mango, peach and passion fruit. Was sold out. For real? It's just material that you have from other drinks. Totally bs. Never coming again
Overcharged for special.
Ordered 2 for $10 but was overcharged 6.50 per cup instead.
The $5 supercup is always sold out like they don't want to participate in the promotion.
Slow service as always.
wonderful😍
Mango smoothie 6$.....come on man
The place was extremely messy inside and seemed to be operated by just one person the entire time which created an extensive wait time.
It was clear the employee was overworked and appeared visibly frustrated.
The overall atmosphere was very dark, and the dim lighting made the place look closed from the outside until I noticed the "Open" sign was on.
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