CoCo Fresh Tea & Juice

505 Hwy 7 Unit 5, Thornhill
(905) 597-9007

Recent Reviews

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YC Zhao

I bought the L. Mango Pomelo Sago Smoothise and found an unknown orange plastic thread in my drink. This drink has a lot of toppings and I accidentally drank some of it. Could you please pay attention to hygiene?

Ivy F ang

The straw was given to the wrong person. The waiter was training new employees and seemed very busy. The food was delicious.

Doreen Ngo

Horrible customer service. Go to any other coco location but this one. They are not accommodating to its customers and their restrictions. Please retrain your staff.

Jack White

Extremely rude stuff.

Smartie Meow

Poor customer service. Punch in my phone number to check in the guy did not give me point. When I asked him for th point he freaking roll his eyes. Telling me I'm annoying. He said he will give me point after he made the drink. When my drink is ready another gave me the drink. I asked another guy for point. The other asked me if I key my phone Number I said yes but guy A didn't give me point . Guy A was making drink gave me the same face and said I'm making drinks that when I cannot give you point . It was just a simple thing when did he make it so difficult. Just ask guy b to give me the point. I don't have wait for that attitude guy to give me point. What kind of service is this. I don't deserve this kind of service at all.

Jonathan Sellers

mid drink, staff hella confused

Hana

Poor customer service. The staff at the front was so aggressive and not friendly at all. I have been a loyal customer at Coco but definitely will never come back to this location.

Edward Yap

My go-to place for (non-milk) bubble tea. Pretty good service.

Ada Liu

This is not the first time I've encountered this problem. The straw softens too quickly and the pearls in the milk tea cannot be sucked out at all. Paper straws are environmentally friendly, but they quickly soften, cannot be washed, and cannot even absorb liquids.

Atmosphere: 4

Food: 2

Service: 4

Boonsung kim

I ordered Mango GT, but it was awful.
The taste is like one pumping of mango juice with water, not Green tea. I cannot taste Green tea at all. Waste of money

Atmosphere: 1

Food: 1

Service: 1

Mm Kk

I ordered “3 guys” and it comes with pearls, grass jelly and pudding for toppings. I requested for them to not put any pearls in it and I would like to mention that I didn’t ask for extra toppings either I just wanted my drink to exclude the pearls. The staff told me they couldn’t do that, citing store policy. One staff member seemed more concerned about losing his job than helping, and another looked like he hated being there. Overall, this location has poor customer service and lack of understanding the English language. I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

xiaomiao Huang

His milk tea is getting weaker and weaker, which is very sad for people who drink it three or four times a week. I have been drinking his milk tea for the past few years. I don’t know if it’s because of the change of these guys or something. If it still does the same thing after two chances, I'll change the brand.

Atmosphere: 4

Food: 2

Service: 4

DAsia Joyess

Service was fast and friendly and bubble teas were very refreshing.

Parking: Parking lock can be busy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taro Slush, Mango Passion Fruit Slush, Coconut Jelly

Honglin Li

The lady at the front desk who went to the store today was very nice, but could you add some high stools to the small table? It's inconvenient to sit there and drink. Thank you.

Atmosphere: 3

Food: 5

Service: 5

Cuong Luu

Customer service can be better

Atmosphere: 1

Food: 2

Service: 1

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