Food is okay and located inside a mall so very convenient in terms of parking and location. Taste of the food is okay, however, this store closes few times without notice and always says they are doing a renovation but I never see anyone working there or anything done. When the store is closing, they should informed customer on the phone as well I called many times and there is no answering so I visited the store and says on the notice on the window that they are doing renovation but there is no timeline for this. The store should do better job at informing their customers.
Kerry-Ann Boodoosingh
Hair in food. Overpriced. The place is dirty and sticky tables and floors. Disgusting washrooms. Food stuck on utensils and plates/bowls. Charging automatic gratuity without notice at your entrance. Zero table service. Wearing masks yet the restaurant is disgusting. You should be ashamed to be brain dead theives.
The Reviewer
Waiting to be served - 30 minsWaiting for the food - 45 minsThe Food was old and isnt FreshThe Golden Fried Fish was hard as a rockThey messed up our order about 3 times, so we had to wait longer for our foodVery dissatisfied and disappointedThe employees looks very confused and doesnt know what to do.Will never go here again and will never recommend this place.Thanks for wasting our time.
Angela Gao
Makes me so sad to post this. I used to love congee wong - grew up eating it with my family. Sadly it’s gone downhill the last few months. The dishes were so bland and tasted like nothing, the meat was definitely not fresh and tasted weird (I threw the rest out but still gave me an upset stomach after trying one), the congee also tasted like nothing. Just overall sad. There are 99999 better Chinese restaurants out there now,
romerojamesv
Food was good as usual; however, sometimes it’s hard to get the staffs attention when you want something. Had to wait longer than usual to order. When the food came out it was worth it. The portions are a good size so we had plenty to take home.When you come here you can expect good food but you’ll have wait and service may be slowThough.
Delbar Irani
Food is good but not reasonably priced. I wish the associates who take orders (in-person) have a little patience and better customer service skills.
Nels0n Nguyen
Server were probably in an angry mood. Slammed our food on the table, we said thank you with no reply he walked away. Food was ok. A bit bland. Use to be our favorite spot 10 years ago.
FirstName LastName
I ordered 火腿鸡粒炒饭, it is $12.75 before tax. What upsets me is, its quality is much lower than expected for this price as the picture shows. From the phone, you can find that there are not enough vegetables and meat there. Most of them is just rice and most of them is cheap stuff. But its price is $12.75. So upset!!!!!
Miklo Wisseau
Do not come eat here!We came here for mother's day dinner around 6pm.First of all, we didn't have enough plates or utensils. We had to wait for plates and utensils at A RESTAURANT?!! But it didn't matter, because we had to wait 1.5 hours for only 4 dishes to arrive. We had to cancel the rest of our order because it was already 8pm! I'm sure the staff was overwhelmed, but they did not even acknowledge how ridiculously late the food was coming out. Even saying "sorry, we are experiencing a delay for the food, it will be about ____ more minutes for the food" would have put me at ease.To add insult to injury, because we were a large group, the gratuity was automatically added to our bill! We did even receive any service! Why should we pay that gratuity???The food was subpar. Of course it will be good when you wait almost 2 hours and you are all starving, but I can say this food was not the best.In other reviews they said the staff was rude. We did not necessarily experience this, but they were just negligent and unapologetic. Also, as someone said, there are more Chinese Food restaurants that will provide better service than this. I agree, AVOID this place unless they change their standards!
Ricterprise
We order BBQ pork for takeout, the portion is very very small for the price we paid. But the worst thing is the arrogant attitude of the Chinese guy who took our order, he seemed to be in charge of the shop. We did not argue with him but decided not to return. There are so many good Chinese restaurants nearby with decent service. Would give a 0 star if I could.
Tiny portions at this locationGo to the one at Leslie and Finch insteadEdit: I ate 2 pieces before I remembered to take a picture
Yours Truly
We dine in at the restaurant this weekend, the food was good, however, I didn't realized that the 10% service charge was already adding on after HST. I gave another 15% tips on top of it. Not sure if they do the same for the take out order though.I have heard about restaurant adding service charge, when pay by credit card terminal, the machine still ask for tips.
Jackie Leung (Jacqueline Leung Canada)
Got dinner takeout on Jan 25 2022- - cashier was ultra rude and shouted at me with a sarcastic tone in English when I asked her in a mix of English and Cantonese to repeat what the seasonal vegetables were for 'seasonal vegetables in garlic sauce'... I mean - - - What is the need to be rude when a customer is just asking a question? There was no friendliness and she was such a sour person. Food wise- I ordered the snow pea leaves with mushrooms and tofu skin and it was ok but way too saucy......and the veg was a bit overcooked. The garlic pork ribs were good.
Jon Mejia
My 5 year old son found a sharp piece of metal in his mouth while he was chewing his portion of the vegetables. It was the metal that holds veggies together sometimes (a thick staple), clearly the staff hadn't bothered to remove it before preparing the food. Good thing he caught it himself and didn't keep chewing or swallow it. The staff ended up comping the vegetable dish it came from but really? That is the very least they should have done. That level of carelessness could have been hazardous or possibly worse if perhaps my son was just a year younger. Not bringing my family back here again that's for sure.
Thu H
Quality of foods decreased, pricing inconsistent, not as stated in menu, dont mind if notify customers that's prices increased when asked, prices increased a while ago??? but menu was not updated. Price is different weekly for same item. Please review the bill before paying, services charge automatically included in the bill without notify, seen many people left tips on top as they didn't realize already included.
Food is okay and located inside a mall so very convenient in terms of parking and location. Taste of the food is okay, however, this store closes few times without notice and always says they are doing a renovation but I never see anyone working there or anything done. When the store is closing, they should informed customer on the phone as well I called many times and there is no answering so I visited the store and says on the notice on the window that they are doing renovation but there is no timeline for this. The store should do better job at informing their customers.
Hair in food. Overpriced. The place is dirty and sticky tables and floors. Disgusting washrooms. Food stuck on utensils and plates/bowls. Charging automatic gratuity without notice at your entrance. Zero table service. Wearing masks yet the restaurant is disgusting. You should be ashamed to be brain dead theives.
Waiting to be served - 30 minsWaiting for the food - 45 minsThe Food was old and isnt FreshThe Golden Fried Fish was hard as a rockThey messed up our order about 3 times, so we had to wait longer for our foodVery dissatisfied and disappointedThe employees looks very confused and doesnt know what to do.Will never go here again and will never recommend this place.Thanks for wasting our time.
Makes me so sad to post this. I used to love congee wong - grew up eating it with my family. Sadly it’s gone downhill the last few months. The dishes were so bland and tasted like nothing, the meat was definitely not fresh and tasted weird (I threw the rest out but still gave me an upset stomach after trying one), the congee also tasted like nothing. Just overall sad. There are 99999 better Chinese restaurants out there now,
Food was good as usual; however, sometimes it’s hard to get the staffs attention when you want something. Had to wait longer than usual to order. When the food came out it was worth it. The portions are a good size so we had plenty to take home.When you come here you can expect good food but you’ll have wait and service may be slowThough.
Food is good but not reasonably priced. I wish the associates who take orders (in-person) have a little patience and better customer service skills.
Server were probably in an angry mood. Slammed our food on the table, we said thank you with no reply he walked away. Food was ok. A bit bland. Use to be our favorite spot 10 years ago.
I ordered 火腿鸡粒炒饭, it is $12.75 before tax. What upsets me is, its quality is much lower than expected for this price as the picture shows. From the phone, you can find that there are not enough vegetables and meat there. Most of them is just rice and most of them is cheap stuff. But its price is $12.75. So upset!!!!!
Do not come eat here!We came here for mother's day dinner around 6pm.First of all, we didn't have enough plates or utensils. We had to wait for plates and utensils at A RESTAURANT?!! But it didn't matter, because we had to wait 1.5 hours for only 4 dishes to arrive. We had to cancel the rest of our order because it was already 8pm! I'm sure the staff was overwhelmed, but they did not even acknowledge how ridiculously late the food was coming out. Even saying "sorry, we are experiencing a delay for the food, it will be about ____ more minutes for the food" would have put me at ease.To add insult to injury, because we were a large group, the gratuity was automatically added to our bill! We did even receive any service! Why should we pay that gratuity???The food was subpar. Of course it will be good when you wait almost 2 hours and you are all starving, but I can say this food was not the best.In other reviews they said the staff was rude. We did not necessarily experience this, but they were just negligent and unapologetic. Also, as someone said, there are more Chinese Food restaurants that will provide better service than this. I agree, AVOID this place unless they change their standards!
We order BBQ pork for takeout, the portion is very very small for the price we paid. But the worst thing is the arrogant attitude of the Chinese guy who took our order, he seemed to be in charge of the shop. We did not argue with him but decided not to return. There are so many good Chinese restaurants nearby with decent service. Would give a 0 star if I could.
Restaurantji Recommends
Tiny portions at this locationGo to the one at Leslie and Finch insteadEdit: I ate 2 pieces before I remembered to take a picture
We dine in at the restaurant this weekend, the food was good, however, I didn't realized that the 10% service charge was already adding on after HST. I gave another 15% tips on top of it. Not sure if they do the same for the take out order though.I have heard about restaurant adding service charge, when pay by credit card terminal, the machine still ask for tips.
Got dinner takeout on Jan 25 2022- - cashier was ultra rude and shouted at me with a sarcastic tone in English when I asked her in a mix of English and Cantonese to repeat what the seasonal vegetables were for 'seasonal vegetables in garlic sauce'... I mean - - - What is the need to be rude when a customer is just asking a question? There was no friendliness and she was such a sour person. Food wise- I ordered the snow pea leaves with mushrooms and tofu skin and it was ok but way too saucy......and the veg was a bit overcooked. The garlic pork ribs were good.
My 5 year old son found a sharp piece of metal in his mouth while he was chewing his portion of the vegetables. It was the metal that holds veggies together sometimes (a thick staple), clearly the staff hadn't bothered to remove it before preparing the food. Good thing he caught it himself and didn't keep chewing or swallow it. The staff ended up comping the vegetable dish it came from but really? That is the very least they should have done. That level of carelessness could have been hazardous or possibly worse if perhaps my son was just a year younger. Not bringing my family back here again that's for sure.
Quality of foods decreased, pricing inconsistent, not as stated in menu, dont mind if notify customers that's prices increased when asked, prices increased a while ago??? but menu was not updated. Price is different weekly for same item. Please review the bill before paying, services charge automatically included in the bill without notify, seen many people left tips on top as they didn't realize already included.
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