KFC

1 Promenade Cir, Thornhill
(905) 762-1926

Recent Reviews

Sort by
Simple Jack

Their customer service is worse than their food. And their food is horrendous to begin with. Who eats KFC anymore?? We peaked in like 1999 here and then fell off a cliff.

Also no one there to acknowledge uber eats drivers, and required to wait way longer than a reasonable time.

If a sub-zero rating was possible, we'd be in the negative quadruple digits. Maybe a -7386 out of 5

As unprofessional as it gets.

hari Suresh

KRISHNA consistently provides outstanding customer service with a positive attitude and efficiency, making them a valuable team member at KFC. Krishna's dedication and reliability contribute mainly to customer satisfaction.

Atmosphere: 5

Food: 5

Service: 5

Aleena Paulson

One of the employees in this KFC location named KRISHNA was the best. Krishna was very nice and polite. Her dealings with customers was really great. One of the best Employees in the KFC.

Atmosphere: 5

Food: 5

Service: 5

Harshil Shah

Definitely my new go to KFC branch from now on. The food and the atmosphere, chef’s kiss. And Krishna sure knows how to provide excellent customer service. Will definitely be back. 🫶

Atmosphere: 5

Food: 5

Service: 5

Amir Mo

22.99 for a box meal?!!? Are you kidding me??!!! There is expensive and there is out of this world expensive!!! How does a fast food box meal cost more than sit down restaurant food! Unbelievable!

Atmosphere: 1

Food: 1

Service: 1

Cindy Ruivo

Very slow even when you order. Ordeter 20 mins before. Said our order was for 5 40 and it's 6 when I got my order. Nit acceptable.

Miramin Moosavi

Terrible Service
Rude

Food: 1

Service: 1

Poppy Jessie

It smelled and tasted horrible. This is not KFC. Please dont eat anything from here. $40 wasted

Atmosphere: 1

Food: 1

Service: 2

Abdibari Mohamed Khalif

No customer care and almost every time waiting too long because chicken is not ready.

Food: 1

Service: 1

ayesha mallik

If I wanted two popcorn chicken pieces and a lotta fries, I would’ve just ordered fries.

Atmosphere: 3

Food: 2

Service: 3

neo nex

Worst Customer service I’ve had from any restaurant.
- Long wait time just to order and to receive order
- No Quality control on the food being served
- Rude and unapologetic manager

Came in to pick up an online order and was only started when it was supposed to be ready. Waited for a long time to get my order, and received an unappetizing looking bucket of fried chicken.

I then went on to complain calmly about the chicken and was told “It’s just how it is. What do you want me to do about it?” This was coming from the manager. So I requested the refund for my order and returned the food.

Hire competent employees or At least train them to treat customers like humans and not like pigs. We pay hard earned money for the food we ordered!

Flr ffy

This kfc attacked my heart

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 2 Original Recipe Sliders

Miguel Velez

No one is ever at the damn register. Gotta wait like 5 minutes or more to be acknowledged.

Atmosphere: 1

Food: 4

Service: 1

Lora C

Nobody here and takes forever to order even at prime time (lunch or dinner). It's like they don't want your business and couldn't be bothered.

Atmosphere: 1

Food: 1

Service: 1

Ganesh Singh

KFC app and Google says it's open at 10, but it isn't. Don't bother coming here early if it's your closest KFC.

Atmosphere: 3

Food: 3

Service: 3

Loading...