McDonald's
700 Centre St, Thornhill
(905) 707-9158
Recent Reviews
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Fast service, great staff.
Atmosphere: 3
Food: 4
Service: 5
Ordered delivery, they forgot fries šš
Atmosphere: 1
Food: 1
Service: 1
Service isnāt great and other locations serve better food with more selection
Atmosphere: 4
Food: 4
Service: 4
I visited this location on October 27, 2025 at around 7:30 PM.
My order number was 752, and they were already serving #757. When I asked where my order was one staff said ut is coming. After seeing order serve #759 I asked again and one young member reacted by saying āOh my goshā, which was rude and unprofessional.
Then another staff member told me my order was a ābig sandwiches orderā so they served others first. Excuse me ā I only ordered 2 Big Macs, 1 cheeseburger, and 1 Jr. Chicken. If thatās considered a ābig order,ā your team really needs better training.
One of the counter staff who said oh my gosh (Filipino girl working at 7:30 PM) was involved. This isnāt about her race but about poor customer service and lack of professionalism.
If the head office sees this, please train your staff properly. Customers should not be made to feel disrespected or ignored.
Atmosphere: 1
Food: 4
Service: 1
Have to wait almost 15 min for my order.
While I was drinking my smoothie, I found a small bug in it š
Atmosphere: 1
Food: 1
Service: 1
Very annoying service. I offered them to hire me with a good experience but they refused. Also I ordered an ice coffee without anything else but it took 10 minutes. What is your problem McDonladās you canāt give my service fast and you refuse to hire people? I really donāt get that you just waste peopleās time and making young people miserable by finding work
Atmosphere: 2
Food: 3
Service: 1
Limited time items were not available. (Teriyaki Chicken Burger & Biscoff McFlurry)
Atmosphere: 5
Food: 5
Service: 5
worst experience ever she was using their phone and not listening to customers Nd not wearing their uniform ???
Atmosphere: 1
Food: 1
Service: 1
dirty, trash everywhere, below average service
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Crew and even the Manager DO NOT FOLLOW FOOD AND SAFETY PRACTICES! They are not using HAIRNET! The manager does the same and even serving people with big jeweries! Iām not going back on this branch ever again! Iām not gonna wait to see my food with hair!
DISGUSTING!
Half of the items on the menu aren't even available, and horrible service
Atmosphere: 1
Food: 1
Service: 1
The staff were extremely rude and unhelpful. They showed no interest in welcoming customers, addressing their needs, or even doing the basic duties of their job. It was clear that customer satisfaction meant nothing to them.
Honestly, Iām really disappointed in McDonaldās for having employees like this. Itās damaging to the brand and the overall experience. I truly hope they take more care in hiring and training staff in the future.
Atmosphere: 1
Food: 2
Service: 1
ice cream price rises to 2.33, and I asked an extra cone for my child, charged me for 40 centsā¦. Not sure if is me too cheap or is the Indian manager too cheapā¦. anyway no more McDonald ice cream
Atmosphere: 1
Food: 1
Service: 1
Dirtiest place I've ever seen.š¤®
Atmosphere: 1
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