i went to this location to the drive-through i ordered and i said regular BLT sandwich with medium coffee, with HASHBROWN I repeatedly said three time, but went I got to the drive-through window, I didn't get my hashbrown, they said "I didn't order them" my respond I said "yes I order them" they replied "no you didn't what can you do". i'm feeling like rushing me to get out of the busy morning drive-through? is this how to reply to the customers who is now regularly coming to this drive-through location?
Atmosphere: 1
Food: 3
Service: 1
kaur loveleen
I don’t like this place. Every time I go all the staff members were talking with each other and laughing. One person only taking the transaction and there was a line up.If they can’t use both Paypoint why they made it.
Hasti M
Awful coffee taste
Food: 1
Thanh Dinh
Busy Drive though at
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken
AnılCan Göçmen
Not so bad
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Donut
Daniel Fudge
Fast service for 8:30 am on a weekday. The beggar outside dropped the atmosphere to 3 stars.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sandwich
Nick York
Almost always have problem with their POS machine. Every time I want to pay, they ask for cash payment since they can't send the payment to their POS machine. I don't carry cash, and as a business with plenty of transactions daily, I expect you guys to do better.
Atmosphere: 2
Food: 3
Service: 1
Mohamed Rabea
Coffee tastes bad in this location. I'm not sure why. Other locations are okay.
Atmosphere: 3
Food: 1
Service: 3
Jasmeen Kaur
great customer service by girls with glasses.
Atmosphere: 5
Food: 5
Service: 5
Maithile Arora
Horrible service. We went there at 1:30 am he said they don’t have anything like donuts or muffins, but we could clearly see it from the glass. Then we placed an order online cus it said available, again he gave us the wrong cookie. No customer service nothing worst experience ever. Imagine standing there at 1:30 am and he lies!!!
Customers kept jumping me in line but the woman with glasses made sure to serve me ahead of them. Excellent attention to detail by her. Thumbs up for me!
Service: 5
Adam Ohayon
Waited ten minutes and I was the only one in line. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Sharanjeet Singh
**Review:**
I am extremely disappointed with the behavior of one of your staff members at your store. This is not the first time I’ve experienced such unprofessionalism, but today’s incident crossed the line. The employee, who I believe is named Vishali, engaged in an unnecessary argument over a trivial matter. I have always respected everyone, but what happened today is unacceptable, and I will not tolerate it any further.
What makes this even worse is that she does not wear her name tag or keeps changing it, misleading customers about her identity. This is incredibly frustrating and unprofessional. Moreover, her behavior was blatantly discriminatory, which I cannot ignore. If this kind of racism continues at your establishment, you are bound to lose loyal customers.
I urge Tim Hortons management to take this matter seriously, as it has happened multiple times. If no action is taken, I will be forced to escalate this issue.
Atmosphere: 1
Food: 1
Service: 1
Yeezefer Mc
It’s a Tims, that’s for sure!
Rizvan Sarwar
Tight drive thru, exiting from it you must be careful as accidents are highly likely. The staff are not good, many mistakes as they tend to be chit chatting more amongst themselves or don't care.
i went to this location to the drive-through i ordered and i said regular BLT sandwich with medium coffee, with HASHBROWN I repeatedly said three time, but went I got to the drive-through window, I didn't get my hashbrown, they said "I didn't order them" my respond I said "yes I order them" they replied "no you didn't what can you do". i'm feeling like rushing me to get out of the busy morning drive-through?
is this how to reply to the customers who is now regularly coming to this drive-through location?
Atmosphere: 1
Food: 3
Service: 1
I don’t like this place. Every time I go all the staff members were talking with each other and laughing. One person only taking the transaction and there was a line up.If they can’t use both Paypoint why they made it.
Awful coffee taste
Food: 1
Busy Drive though at
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken
Not so bad
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Donut
Fast service for 8:30 am on a weekday. The beggar outside dropped the atmosphere to 3 stars.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sandwich
Almost always have problem with their POS machine. Every time I want to pay, they ask for cash payment since they can't send the payment to their POS machine.
I don't carry cash, and as a business with plenty of transactions daily, I expect you guys to do better.
Atmosphere: 2
Food: 3
Service: 1
Coffee tastes bad in this location. I'm not sure why. Other locations are okay.
Atmosphere: 3
Food: 1
Service: 3
great customer service by girls with glasses.
Atmosphere: 5
Food: 5
Service: 5
Horrible service. We went there at 1:30 am he said they don’t have anything like donuts or muffins, but we could clearly see it from the glass. Then we placed an order online cus it said available, again he gave us the wrong cookie. No customer service nothing worst experience ever. Imagine standing there at 1:30 am and he lies!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Customers kept jumping me in line but the woman with glasses made sure to serve me ahead of them. Excellent attention to detail by her. Thumbs up for me!
Service: 5
Waited ten minutes and I was the only one in line. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
**Review:**
I am extremely disappointed with the behavior of one of your staff members at your store. This is not the first time I’ve experienced such unprofessionalism, but today’s incident crossed the line. The employee, who I believe is named Vishali, engaged in an unnecessary argument over a trivial matter. I have always respected everyone, but what happened today is unacceptable, and I will not tolerate it any further.
What makes this even worse is that she does not wear her name tag or keeps changing it, misleading customers about her identity. This is incredibly frustrating and unprofessional. Moreover, her behavior was blatantly discriminatory, which I cannot ignore. If this kind of racism continues at your establishment, you are bound to lose loyal customers.
I urge Tim Hortons management to take this matter seriously, as it has happened multiple times. If no action is taken, I will be forced to escalate this issue.
Atmosphere: 1
Food: 1
Service: 1
It’s a Tims, that’s for sure!
Tight drive thru, exiting from it you must be careful as accidents are highly likely.
The staff are not good, many mistakes as they tend to be chit chatting more amongst themselves or don't care.
Atmosphere: 2
Food: 2
Service: 2
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