Tim Hortons

35 Ormond St N, Thorold
(905) 227-4371

Recent Reviews

Dan Hedge

Staff was fine . Except the bagel maker is not a good bagel maker. Had to go back twice to get it right. Refused to give anything without extra charge. I barely write any reviews but this is one of the worst Tim Hortons, threw many experiences. This location does not compare to other locations. As well their expresso machine was broken. A franchise of this size dosnt have a spare machine to use?Should of just refused the whole order and asked for money back. Absolute garbage!Edit: Bagel.was stale . Threw it put the window for the birds!

Atmosphere: 3

Food: 1

Service: 1

Senan 155

I think you should fix the espresso machine, it’s been over a month and still can’t get my latte!

Jack Rabbit

Best chili cheesy fries of all Wendy's I've been too

John Chabhar

Amazing food, service, and atmosphere to be in. I don’t why everyone one else is super mad and angry about this place. I had a fantastic time with my kids going here to get a coffee and a farmers wrap for breakfast. My kids got the same thing except for the coffee, truly and enjoyable experience. I will be coming back soon for more wonderful experiences like i have been able to get at this place.

Atmosphere: 5

Food: 5

Denis Cirocco

The lady that works nights.has a gr8t attitude..very friendly....what a gr8t asset to the team...keep up the good

Atmosphere: 5

Food: 5

Service: 5

K K

This is by far the WORST Tim Hortons in the world. They have failed to get a simply order right for over 6 months. I think most of the employees need to be retrained on a week basis and then let back out to the front. I have spoked to the manager on this matter for months and nothing has changed so I will never go back to this location. Today I ordered a biscuit with bacon and she repeated my order back to me and then asked me gain at the window and STILL it was just a biscuit it’s nothing on it. Never have I received a refund and when they do remake my order ITS STILL WRONG AND I HAVE TO GO BACK A THIRD TUME. If you can, drive to any other location, o not waste your money here.

Atmosphere: 1

Food: 1

Service: 1

Jimm S

Real early in the morning and staff with piece so nice to make my day great

Gordon

I dont like that they turn off the toasters etc.. at 9pm when im starving for some toasted food at 9:17pm your sign says your open 24/7 Not impressed treat your paying customers better. Tim Hortons is getting way more expensive with lesser customer satisfaction. I won't be shopping at any tim hortons location again. Bad experience. P.S get a bigger parking lot and drive through, way too Small. SPEND SOME OF YOUR MILLIONSParking: Very small parking lot and drive through

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Maple Dip Donut with Fly Lol

Mina Kuik

mmmmmm

Atmosphere: 3

Food: 4

Service: 5

S R I R A M

I went last Thursday there, food was absolute good. There was this tall white girl with dark hair, working in sandwiches yelling at her coworkers and customers, she was too mean and rude unnecessarily.

Atmosphere: 3

Food: 5

Service: 2

Daniel Continisio

Asked for 4 milks in my coffee and my coffee came with over half milk and was very cold, they can't make coffee at this tim'

Atmosphere: 1

Food: 1

Service: 1

John Bryant

Service was great. Food is overpriced.But I would use this one again for

Atmosphere: 3

Food: 4

Service: 5

Jenn Gibb

The Staff barely speak English...if they even speak at allSmall and over populated by teens and why the hell can't any of them stir my tea...its not brain science you

Atmosphere: 1

Service: 1

Amandeep Kaur

Everything is good and staff service is very

Atmosphere: 5

Food: 5

Service: 5

Mariah Gaulton

Today is November 2, 2023 and I visited this Tim Hortons around 9:00am. I have to say I’ve been going to this Tim’s for 5 years and this is the best service and bagel I’ve ever received. Whoever made my bagel today, amazing. I wish that this tims would train all their workers how to make the bagels like this because half the time I go there is no butter or not toasted at all. I also want to add that when their drive thru line is long they toast the bagels on the panini press and that’s unacceptable… just because you are falling behind isn’t fair to the customer to have a badly toasted bagel.

Atmosphere: 5

Food: 5

Service: 5

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