thumbs down to the "manager" that came to the phone after I had an issue with my order. she was rude and made me feel like my order error didn't matter. Definitely wouldn't want this "manager" working for my business. her name was Michelle... I get that it was busy when I picked.up my order but no excuse to not be able to fix things at 4pm on a saturday
Linda Bruins
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Gracee Mckay
Hi, a friend ordered, there was hair n cut nail on wing,, October 7 evening
Atmosphere: 1
Food: 1
Service: 1
Equinox Is a bad name
Kid-friendliness: Amazing spot for the whole family?
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: The Hungry Carnivore, Boston Royal Pizza
GD Perry
Fantastic service here. We stopped here for dinner and the waitress was great. We had our order in within a few minutes of being seated. She was on top of refills and accommodating anything we needed. I would recommend others to check out the lounge dining here.
Vegetarian options: From dinners to pizzas, there are options available.
Atmosphere: 4
Food: 5
Service: 5
Jason Knox
My wife is gluten-free and tried the cauliflower crust pizza. It was okay but only tepid in temperature. I ordered the chicken parm. The server paid no attention to us. She did not check back after a few bites, did not offer extra parm cheese, and did not refill our drinks. We only saw her at the end with the bill. She still got a 15% tip but likely deserved much less.
Dietary restrictions: Gluten-free
Atmosphere: 3
Food: 3
Service: 1
Rajeev Tandon
Great location. Girls on front desk didn't acknowledged when I entered. She is just looking at our face, I have to ask her ru going to ask for sit.
Atmosphere: 5
Food: 5
Service: 3
Tom Kepford
Good food, great service
Atmosphere: 5
Food: 5
Service: 5
Aayushi
Patio is really good for drinks during summer! I would totally recommend the fishbowls however this rocket drink came with 90% of ice. Servers don’t pay attention to patio customers, they knew we were sitting there because we came through the main entrance and then went to patio yet we waited for 15mins until the server came to take our order!! Everything is bit pricey but overall good vibes!
Recommended dishes: Gourmet Pizzas, Boston Brute, Boston Royal Pizza, Thai Chicken Wrap
Nicholas Rozek
Good pizza, decent atmosphere; nice to have 7Up instead of Sprite.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Gourmet Pizzas
David Avery
Food was very good and at a good price. Would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gourmet Pizzas
Karen Gilberds
I went last night to celebrate my upcoming 60th birthday. We were on the bar side. The food was delicious. I have always had the best food there. Our experience with our waitress Charli, ( I hope I spelt that correctly) was the best I have ever had. She went above and beyond ( she did not know it was for a celebration until the bill was paid). She deserves to be acknowledged for her great customer service ( I really hope that she does). Had always had a great meal there but her service last night made it such a special evening.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Jambalya, Boston Royal Pizza
Taylor MacLean
Horrible experience. I called to make a delivery and the worker told me “we don’t want to do deliveries so you’ll have to pick up” then hung up on me. Thank you memorial location staff who ended up helping me order food. People at Arthur st need better customer service skills!!
thumbs down to the "manager" that came to the phone after I had an issue with my order. she was rude and made me feel like my order error didn't matter. Definitely wouldn't want this "manager" working for my business. her name was Michelle... I get that it was busy when I picked.up my order but no excuse to not be able to fix things at 4pm on a saturday
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Hi, a friend ordered, there was hair n cut nail on wing,, October 7 evening
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Amazing spot for the whole family?
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: The Hungry Carnivore, Boston Royal Pizza
Fantastic service here. We stopped here for dinner and the waitress was great. We had our order in within a few minutes of being seated. She was on top of refills and accommodating anything we needed. I would recommend others to check out the lounge dining here.
Vegetarian options: From dinners to pizzas, there are options available.
Atmosphere: 4
Food: 5
Service: 5
My wife is gluten-free and tried the cauliflower crust pizza. It was okay but only tepid in temperature. I ordered the chicken parm. The server paid no attention to us. She did not check back after a few bites, did not offer extra parm cheese, and did not refill our drinks. We only saw her at the end with the bill. She still got a 15% tip but likely deserved much less.
Dietary restrictions: Gluten-free
Atmosphere: 3
Food: 3
Service: 1
Great location. Girls on front desk didn't acknowledged when I entered. She is just looking at our face, I have to ask her ru going to ask for sit.
Atmosphere: 5
Food: 5
Service: 3
Good food, great service
Atmosphere: 5
Food: 5
Service: 5
Patio is really good for drinks during summer! I would totally recommend the fishbowls however this rocket drink came with 90% of ice. Servers don’t pay attention to patio customers, they knew we were sitting there because we came through the main entrance and then went to patio yet we waited for 15mins until the server came to take our order!! Everything is bit pricey but overall good vibes!
Atmosphere: 5
Food: 4
Service: 4
Horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Consistently delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gourmet Pizzas, Boston Brute, Boston Royal Pizza, Thai Chicken Wrap
Good pizza, decent atmosphere; nice to have 7Up instead of Sprite.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Gourmet Pizzas
Food was very good and at a good price. Would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gourmet Pizzas
I went last night to celebrate my upcoming 60th birthday. We were on the bar side. The food was delicious. I have always had the best food there. Our experience with our waitress Charli, ( I hope I spelt that correctly) was the best I have ever had. She went above and beyond ( she did not know it was for a celebration until the bill was paid). She deserves to be acknowledged for her great customer service ( I really hope that she does). Had always had a great meal there but her service last night made it such a special evening.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Jambalya, Boston Royal Pizza
Horrible experience. I called to make a delivery and the worker told me “we don’t want to do deliveries so you’ll have to pick up” then hung up on me. Thank you memorial location staff who ended up helping me order food. People at Arthur st need better customer service skills!!
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