I pre ordered a cake and when I got home I realized it had the wrong icing. I had asked for buttercream but it had whipped icing instead. A quick call to carols and they offered to remake the cake the same day with the correct icing. They were very understanding when I explained the issue. Thanks Carols for going above and beyond.
Atmosphere: 5
Food: 4
Service: 5
Linda Belcamino
The birthday cake was delicious and absolutely beautiful. Ordering process was easy. My guests all enjoyed the cake!!! Will certainly order again
Atmosphere: 5
Food: 5
Service: 5
Kate
My go to place!! Each and every time they hit the cakes out of the park.
Always excellent customer service over the phone and in person.
Atmosphere: 5
Food: 5
Service: 5
SBKM
We ordered a cake for a special occasion- 1/2 vanilla, 1/2 black forest. It was excellent!
Food: 5
Service: 5
Katelyne Nadine
As a mother of 3, I’m extremely forgetful. Planned a retirement party for my mom and FORGOT to order the cake. Tried out the online ordering page, but nothing on there is what I was looking for. So I gave her a call (online it says no orders within 48 hours) which it was at the 48 hours. I wanted a basic cake, as I knew it was “last minute.” Tried asking for half chocolate, half vanilla ATLEAST. She was so rude about it with a very stern uh NO. No other explanation. I’m a very understanding person, if she would have elaborated with a “ohh no, I can’t due to the short notice, sorry” instead she gave me unnecessary attitude. At this point I knew she was going to continue giving me a hard time so I was nervous to ask for the colour theme we had planned. As I wanted a basic cake, I was originally okay with it as-is…until we received the cake today. A plain cake, with very little sprinkles. I’m wondering how she would feel bringing that her mother’s retirement party. Honestly would have been okay if she just told me NO altogether instead of the attitude due to short notice. Lol. Anyway, won’t be back
PETRA KAPUSH
We enjoyed a special birthday cake recently and it was delicious!!! Thank you for making our celebrations extra yummy!
Atmosphere: 5
Food: 5
Service: 5
manjot malhi
I ordered the cake at the very last minute from carols cake , and I honestly wasn’t sure what to expect — but wow, it turned out amazing! Not only was it ready on such short notice, but it looked beautiful and tasted even better. The cake was super moist, flavorful, and just the right amount of sweetness. You’d never guess it was a rushed order — the quality was top-notch.
Everyone who had a slice absolutely loved it, and I was seriously impressed by how fresh and well-decorated it was. Huge thanks to the team for pulling it off — you made my day! I’ll definitely be coming back for more.
Ang Doyle
For every special occasion we order Carol’s cakes. They are the best! Always delicious and very affordable!
Atmosphere: 5
Food: 5
Service: 5
Carol Holtzman
Ordered a German Chocolate Cake. It was delicious. Everyone raved about it. Thank you for making our family supper special.
Maddie Penko
I ordered my cake online with a special request for the design and everything was perfectly ready and on-time. The online ordering experience was seamless and quick.
I have been going to Carol’s Cakes for years and have never been disappointed until recently. Purchased the classic carrot cake which was very dry, almost seemed like it was a few days old.
Laura Cooper
I ordered a cake online for my Mother’s birthday, it was absolutely beautiful and so delicious!
Samm
Last weekend I made a last minute cake order for a birthday. They made a beautifully done cake. Ive been ordering cakes from Carols for years and it never disappoints. The staff have always been very polite and professional. I will definitely be ordering very soon as I have a march birthday coming up. I recommend 💯% 👌 love Carol's cakes!
Mike Bond
We ordered a cake on pretty short notice a custom cake for a birthday party that was pretty elaborate and Jenny and her team went above and beyond! The perfect amount, great detail, delicious and amazing service!
Market Manager
I purchased a slab cake for an appreciation event. The service was excellent, price reasonable, and the cake was delicious! Highly recommend.
I pre ordered a cake and when I got home I realized it had the wrong icing. I had asked for buttercream but it had whipped icing instead. A quick call to carols and they offered to remake the cake the same day with the correct icing. They were very understanding when I explained the issue. Thanks Carols for going above and beyond.
Atmosphere: 5
Food: 4
Service: 5
The birthday cake was delicious and absolutely beautiful. Ordering process was easy. My guests all enjoyed the cake!!!
Will certainly order again
Atmosphere: 5
Food: 5
Service: 5
My go to place!! Each and every time they hit the cakes out of the park.
Always excellent customer service over the phone and in person.
Atmosphere: 5
Food: 5
Service: 5
We ordered a cake for a special occasion- 1/2 vanilla, 1/2 black forest. It was excellent!
Food: 5
Service: 5
As a mother of 3, I’m extremely forgetful. Planned a retirement party for my mom and FORGOT to order the cake. Tried out the online ordering page, but nothing on there is what I was looking for. So I gave her a call (online it says no orders within 48 hours) which it was at the 48 hours. I wanted a basic cake, as I knew it was “last minute.” Tried asking for half chocolate, half vanilla ATLEAST. She was so rude about it with a very stern uh NO. No other explanation. I’m a very understanding person, if she would have elaborated with a “ohh no, I can’t due to the short notice, sorry” instead she gave me unnecessary attitude. At this point I knew she was going to continue giving me a hard time so I was nervous to ask for the colour theme we had planned. As I wanted a basic cake, I was originally okay with it as-is…until we received the cake today. A plain cake, with very little sprinkles. I’m wondering how she would feel bringing that her mother’s retirement party. Honestly would have been okay if she just told me NO altogether instead of the attitude due to short notice. Lol. Anyway, won’t be back
We enjoyed a special birthday cake recently and it was delicious!!! Thank you for making our celebrations extra yummy!
Atmosphere: 5
Food: 5
Service: 5
I ordered the cake at the very last minute from carols cake , and I honestly wasn’t sure what to expect — but wow, it turned out amazing! Not only was it ready on such short notice, but it looked beautiful and tasted even better. The cake was super moist, flavorful, and just the right amount of sweetness. You’d never guess it was a rushed order — the quality was top-notch.
Everyone who had a slice absolutely loved it, and I was seriously impressed by how fresh and well-decorated it was. Huge thanks to the team for pulling it off — you made my day! I’ll definitely be coming back for more.
For every special occasion we order Carol’s cakes. They are the best! Always delicious and very affordable!
Atmosphere: 5
Food: 5
Service: 5
Ordered a German Chocolate Cake. It was delicious. Everyone raved about it. Thank you for making our family supper special.
I ordered my cake online with a special request for the design and everything was perfectly ready and on-time. The online ordering experience was seamless and quick.
Restaurantji Recommends
I have been going to Carol’s Cakes for years and have never been disappointed until recently. Purchased the classic carrot cake which was very dry, almost seemed like it was a few days old.
I ordered a cake online for my Mother’s birthday, it was absolutely beautiful and so delicious!
Last weekend I made a last minute cake order for a birthday. They made a beautifully done cake. Ive been ordering cakes from Carols for years and it never disappoints. The staff have always been very polite and professional. I will definitely be ordering very soon as I have a march birthday coming up. I recommend 💯% 👌 love Carol's cakes!
We ordered a cake on pretty short notice a custom cake for a birthday party that was pretty elaborate and Jenny and her team went above and beyond! The perfect amount, great detail, delicious and amazing service!
I purchased a slab cake for an appreciation event. The service was excellent, price reasonable, and the cake was delicious! Highly recommend.
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