Comfort Food Restaurants in Thunder Bay, ON

“I just wanted to take the tome to acknowledge the amazing efforts of Colin (who I've now known to be the GM of this location) . I had called with a question, simply asking what the daily vegetable was before I placed my order through Skip the Dish. I wanted to make sure the sode was not say roasted red pepper and beans or something. During our briefing talk, I explained I had a food allergy to peppers. He said he would make sure there were no peppers. Much to my delight, the food was absolutely amazing, and I had no issues with anything. What particularly caught me off guard, was that Colin had essentially taken time aside to ensure the safety of my meal, and inquired about all ingredients to the kitchen. He found that there were pepper flakes in the coleslaw side, so he actually attached a had written note with the coleslaw aside, amd substitutions available that accommodated my allergy. I have yet to ever see a restaurant worker take such initiative, let alone learning that this was the GM whom I'm sure had many other things to do that evening. I was absolutely blown away. So Colin, if you ever see this, you made my night, and you've solidified a loyal family of clients to Kelseys, solely because of you. Thank you“