Dairy Queen Grill & Chill

601 Southern Ave, Thunder Bay
(807) 623-2246

Recent Reviews

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Bala Ramisetty

Blizzards đŸ˜‹đŸ«¶

Atmosphere: 5

Food: 5

Service: 5

My Kiddie Kulets

Ice cream cake is superb👍 the service is a bit longer maybe I went in a busy hours which is possible. Overall its a good place to hang out with👏

Atmosphere: 3

Food: 4

Service: 3

Bobbi Wolch

Pricey food, fast food quality, taste was ok to much sauce for my liking on the chicken fingers

Atmosphere: 3

Food: 3

Service: 4

Jessica Corcoran

Tried the slushies and they were sooo good.
Service at this location is epic.

Atmosphere: 5

Food: 5

Service: 5

Willow Paquette

This worker was harassing me when I was trying to take a dump
I was a buying customer and asked for the washroom key and she harassed me the whole time

Atmosphere: 1

Food: 1

Service: 1

Penny Sanftenberg

This is the Dairy queen in Thunder Bay to visit if you need a high chair. The other location didn't have any.

Atmosphere: 4

Food: 5

Service: 5

Emily Upton

Worst drink trays ever. They are the flimsiest and the staff continues to put ice creams and drinks in them. The trays cannot hold these items. I have had the trays fail and all of my ice creams/drinks spill on multiple occasions. I’m sure DQ makes enough money to have some better quality drink trays. McDonald’s and Tim Hortons are doing way better than you!

Food: 1

Yu Zhang

Really disappointed with the service at this DQ. The staff was cold and dismissive — no greeting, no smile, barely any eye contact. Honestly felt like I was bothering them just by showing up, like I owed them something. As a paying customer, I don’t expect over-the-top friendliness, but some basic courtesy would be nice.

Atmosphere: 1

Food: 1

Service: 1

Saajan Rathi

The staff at DQ on Southern Avenue seriously need to improve their behavior towards delivery drivers. While they manage to be somewhat polite to in-store customers, their attitude towards drivers picking up orders is outright rude and unprofessional.

Delivery drivers are kept waiting for long periods without so much as a greeting or acknowledgment. The staff speak to them in a disrespectful tone, treat them as if they’re a burden, and make no effort to be efficient or courteous. This isn’t just disrespectful—it’s unacceptable.

These drivers are doing their jobs just like anyone else. They deserve basic respect and timely service. The unnecessary delays caused by the staff not only waste the drivers’ time but also lead to late deliveries, affecting the customers on the receiving end.

Dairy Queen needs to address this issue seriously. Staff should be trained to treat everyone—customers and delivery personnel alike—with professionalism and dignity. Anything less reflects poorly on the brand.

Atmosphere: 1

Food: 1

Service: 1

Iran Diaz

Excellent

Atmosphere: 5

Food: 5

Service: 5

Maralyn Slaney (MJ)

Great service & food tasted great! Reasonable prices bc it’s real meat not like Rotten Ron’s (MacDonalds)

lynn theal

Awesome friendly service!!!! Food was excellent

qian yang

Terrible service

Fayaz Khan sultan

Poor personal hygiene and worst food ever.

nicholas baker

The ice cream is da bomb

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