Eddy Lee's Chinese Restaurant

The server must have been working her first shift becasue she had zero customer service skills, she was unnacomodating and didn’t ask us once how our meal was.
I had to ask three separate times to get containers for each container I needed and ask for napkins, and I had three take out containers after dining in but was not given a bag, so the containers fell as I was stacking them and the plastic was slippery so the food landed on the floor instead of being bagged like it should have been.
If you want soy sauce to take home, it is 15 cents per package, I didn’t want to tip, I felt sorry for the young waitress so I left 2$
The bon bons had zero flavour, the staff were unfriendly and cheap. The fried rice was tasteless and mushy and the decor hasn’t changed since I was a kid.
This is the worse Chinese place in Thunder Bay.

Atmosphere: 3

Food: 2

Service: 1

No cash delivery , sketchy

I recently ordered takeout from Eddy Lee’s, choosing their beef and green peppers dish along with a side of steamed rice. While the customer service was commendable and the ambience seemed inviting, the food fell short of expectations. I had specifically requested the beef to be extra spicy, but what I received was more akin to a beef stew loaded with green peppers and doused in hot sauce.

For a dish priced at $22, I was surprised to see that the portion size was significantly smaller than the $4 side of steamed rice. It’s confusing how the steamed rice, meant to be a side, ended up being larger than the main dish. This disproportionate serving size was disappointing, especially considering the price.

Overall, Eddy Lee’s felt more like a westernized version of a Chinese restaurant, lacking the authentic flavors I was hoping for. Despite the good customer service, I can’t say I’ll be a returning customer.

Atmosphere: 4

Food: 1

Service: 3

Ordered food, $80. Took home. OMG it was horrible!!!
Curry was NOT curry. Fried rice was soggy.
Wonton soup was nothing but warm water with rock hard wontons.
Spring rolls soaked in grease.

Order was to be ready for 6:15. We were early. Surprised to see it packed and on the counter.
Food was cold to touch when we got home. So when did they actually pack our food?? I ordered just before 5:00.

After consideration, we packed it up and returned to Eddie Lee's. NO RETURNS, NO REFUND .. NO MANAGER ON SITE.
NO APOLOGY... JUST STAFF mutely POINTING TO THE SIGN ... ABOUT NO RETURN POLICY.

I feel disgusted and frustrated by their attitude. I wish I could get our tip back at least.

I will post on every social media site imaginable... to warn people of this diabolical service and gross food.

Food: 1

Service: 1

Love the service love the food highly recommend

Parking: Wheelchair accessible parking

Wheelchair accessibility: It’s easy to get in but the bathroom is not wheelchair accessible but that’s building restrictions. Not their fault.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cantonese Special Chow Mein, Spare Ribs, Low Mien Noodles, Chicken Fried, Chicken Fried Rice, Small S&S Chicken Balls 10 Pieces, Beef and Broccoli, Large Sweet & Sour Shrimp 14 Pieces, Chinese Vegetable Soup, Large Honey Garlic Ribs, Small BBQ Pork Chop Suey, Egg Roll, Dinner for Two, Plain Low Mein, Beef Low Mein, Beef and Mushrooms, Small Beef Chop Suey, Special Fried Rice

Ordered shrimp in black bean sauce 12 shrimp as per menu. Got home only 4 in order. Missing 1 or2 might be a mistake but missing 8 is on purpose. Plus the overall dish is mush. Also ordered beef low mien. Beef dry and tasteless and noodles dry. Much much better places in town don’t go here!!!

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Low Mien Noodles

Just ordered 2 large S and S Wontons and a small chicken fried rice... Awesome. Perfection. The telephone order was easy and pleasant, the food was here in less then the time they said, the delivery driver was polite, friendly and informative and the wontons are hand made, in the restaurant and you can really tell with super proportions. Thanks Eddy Lee's, great food, you made our day.

Atmosphere: 5

Food: 5

Service: 5

food is so good and so fresh , they have all the right flavours and dishes . Amazing Food .

Atmosphere: 5

Food: 5

Service: 5

The service was excellent . But really disappointed with beef and mushrooms. The portion was small and bland. They even charge 4.50$ for steamed rice which usually comes free with the order.

Atmosphere: 2

Food: 1

Service: 5

Haven't had Chinese food for a long time so thought it was time. Not disappointed at all. Wasn't surprised at the cost as everything has gone up considerably. Will go back again.

Atmosphere: 5

Food: 5

Service: 5

I have ordered from this restaurant through skip and the food was worst.wontons wer not cooked .the chicken rice was too old it smelled badly.I had to throw that out.Ver disappointed.

Food: 1

Service: 1

Love it there. Best food ever. Take out is always hot and fresh. Would recommend your food too the world.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spare Ribs, Chicken Fried Rice, Small S&S Chicken Balls 10 Pieces, Beef and Broccoli, Large Sweet & Sour Shrimp 14 Pieces, Egg Roll

Best sweet and sour sauce. I feel like the chicken fried rice could be so much better, so plain.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Small S&S Chicken Balls 10 Pieces, Beef and Broccoli

Can't eat much due to stomach surgery so decided to order Vietnamese spring rolls (2). When I got home and took them out of the bag, I realized that they hadn't been rolled properly and had broken open whilst deep-frying thus they fell apart and were just FULL of grease!! The fish sauce was worse....had big chunks and TOO much garlic- I couldn't even eat it. Looked like it was already dipped into. So disappointed as I use to love their food! Is it under new management?

Atmosphere: 4

Food: 1

Service: 5

Food is always cooked fresh and full of flavors. Atmosphere is vibrant and the environment is always clean (Regardless of the 'C Grade' on the door due to a waterline issue going to the building). The staff are very friendly and always attentive when it comes to the customers needs. Great restaurant overall !

Atmosphere: 5

Food: 5

Service: 5