Twice this has happened in a few weeks. Getting over charged. Both times ive had to correct them. Now they work here and know the price. Im sure its intentional. Pizza was good but they want tips for carryout and tell you so. Now they try overcharge you and you have to correct them. When does extra cheese become 2 toppings. Wouldnt that be 1 extra topping. Get your shit together
charmish patel
Love the pizza , but absolutely worst service. Not particularly rude, but not welcoming atmosphere.
Atmosphere: 1
Food: 5
Service: 1
HENRY ONAH
Great pizza, great staff and memorable service!
Nickilas Rodak
Small fast food place, not much room for sitting around in the restaurant, but the pizza is one of the best in Thunder Bay, have eaten their pizza over 50 times, never a bad experience, other then when they don’t have my cheese dip hah
Atmosphere: 3
Food: 5
Service: 2
Simran
I ordered from Gino's Pizza and had an amazing experience! The pizza was fresh, hot, and full of flavor. The delivery service by Karan was excellent — fast, friendly, and right on time. Really appreciated the great customer service and tasty food. Highly recommend Gino's Pizza for anyone craving delicious pizza with top-notch delivery!
Atmosphere: 5
Food: 5
Service: 5
Johnny Cornell
Fix your your phone system, I tried calling you guys over close to five times and I got hung up on trying to place an order, I guess you do not want money $$
Edilberto Lopez Gonzalez
They are rude. I called to order a pizza and the person just hung up the phone because he could not explain which store I could order from. I used to be a regular customer, bye-bye to Gino’s forever, Dominos Pizza just made a new client! And as for the owner asking who answered the phone, it was a male person who answered the phone at 21:05 hrs.
Atmosphere: 1
Food: 1
Service: 1
catherine klatt
Fresh, fast, and delicious. Nice thin crust
Food: 5
Simranpreet Kaur
Totally amazing experience….the owner served me the best walk in special and he listened to each and every instruction carefully and made it according to. The pizza was soft and taste really good. All the staff is polite and welcoming. That’s the first pizza I liked in the whole Thunder Bay. Must visit
Atmosphere: 5
Food: 5
Service: 5
Sukhjot Kang
Better than the Best Pizza in town. Taste flavours are more than any appreciations. Good people, good location. Must go spot for all pizza hunters.
Totally bullshit, Worst experience of this store. Actually I order vegetarian pizza and they give me non-vegetarian, and when we talk about this issue they said “I don’t care, do whatever you wanna do I’m not scared from anyone”
Kasandra Cloutier
Ordered fully fulled pizza jass was extremely helpful thank you 😊 nice driver fast delivery all at a goood price thank you Gino's
Atmosphere: 5
Food: 5
Service: 5
Ekdeep Kahlon
(Would give zero stars if I could) Very bad experience. They served non-vegetarian pizza to a religious vegetarian, and when we confronted them, they said, “We don’t care, do whatever you want.” This is completely disrespectful and unacceptable. The staff member responsible was named Jagga. Such behavior shows a total lack of responsibility and empathy. I strongly advise against visiting this place.
WHITE HAWK COATING LTD.
Really bad worker…don’t know about customer services. Guy name is jassa
Frank Weist
I don't know why there's a big fuss,delivery is on time,pizza is exactly what I order,texture is eatable, the only 1 small issue,who takes the order please be sure you listen to the customer's address on where it is,delivery person went to the wrong place by 6 houses,and I asked for 2 dipping sauce,only received 1. Over all....4.75/5.00 P.S. I use to be the delivery driver for the Cumberland location for Versatile Delivery. Still 4.75/5.00 stars.
Twice this has happened in a few weeks. Getting over charged. Both times ive had to correct them. Now they work here and know the price. Im sure its intentional. Pizza was good but they want tips for carryout and tell you so. Now they try overcharge you and you have to correct them. When does extra cheese become 2 toppings. Wouldnt that be 1 extra topping. Get your shit together
Love the pizza , but absolutely worst service. Not particularly rude, but not welcoming atmosphere.
Atmosphere: 1
Food: 5
Service: 1
Great pizza, great staff and memorable service!
Small fast food place, not much room for sitting around in the restaurant, but the pizza is one of the best in Thunder Bay, have eaten their pizza over 50 times, never a bad experience, other then when they don’t have my cheese dip hah
Atmosphere: 3
Food: 5
Service: 2
I ordered from Gino's Pizza and had an amazing experience! The pizza was fresh, hot, and full of flavor. The delivery service by Karan was excellent — fast, friendly, and right on time. Really appreciated the great customer service and tasty food. Highly recommend Gino's Pizza for anyone craving delicious pizza with top-notch delivery!
Atmosphere: 5
Food: 5
Service: 5
Fix your your phone system, I tried calling you guys over close to five times and I got hung up on trying to place an order, I guess you do not want money $$
They are rude. I called to order a pizza and the person just hung up the phone because he could not explain which store I could order from. I used to be a regular customer, bye-bye to Gino’s forever, Dominos Pizza just made a new client! And as for the owner asking who answered the phone, it was a male person who answered the phone at 21:05 hrs.
Atmosphere: 1
Food: 1
Service: 1
Fresh, fast, and delicious. Nice thin crust
Food: 5
Totally amazing experience….the owner served me the best walk in special and he listened to each and every instruction carefully and made it according to. The pizza was soft and taste really good. All the staff is polite and welcoming. That’s the first pizza I liked in the whole Thunder Bay. Must visit
Atmosphere: 5
Food: 5
Service: 5
Better than the Best Pizza in town. Taste flavours are more than any appreciations.
Good people, good location. Must go spot for all pizza hunters.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Totally bullshit,
Worst experience of this store. Actually I order vegetarian pizza and they give me non-vegetarian, and when we talk about this issue they said “I don’t care, do whatever you wanna do I’m not scared from anyone”
Ordered fully fulled pizza jass was extremely helpful thank you 😊 nice driver fast delivery all at a goood price thank you Gino's
Atmosphere: 5
Food: 5
Service: 5
(Would give zero stars if I could)
Very bad experience. They served non-vegetarian pizza to a religious vegetarian, and when we confronted them, they said, “We don’t care, do whatever you want.” This is completely disrespectful and unacceptable. The staff member responsible was named Jagga. Such behavior shows a total lack of responsibility and empathy. I strongly advise against visiting this place.
Really bad worker…don’t know about customer services. Guy name is jassa
I don't know why there's a big fuss,delivery is on time,pizza is exactly what I order,texture is eatable, the only 1 small issue,who takes the order please be sure you listen to the customer's address on where it is,delivery person went to the wrong place by 6 houses,and I asked for 2 dipping sauce,only received 1. Over all....4.75/5.00
P.S. I use to be the delivery driver for the Cumberland location for Versatile Delivery.
Still 4.75/5.00 stars.
Atmosphere: 4
Food: 5
Service: 4
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