Used to get a Pizza at least once a month or more. New owners are rude.. pizza is poor quality. Is really too bad was my favorite place in the neighborhood for years.. most of staff knew me by name. The new owners and staff are not friendly at all. Sad to see my favorite pizza place in town go down hill so much.
Crys P
Website cut off delivery instructions. Nothing wrong with store, can't get through to the 800 number so the driver knows where to go. 2 seconds in it hangs up on me. Repeatedly. Only thing I don't like about Gino's is that you can't actually call the store directly.
Sasi Kundan
Not a pizza shop anymore, idk what they cook. Ordered a pizza and got something they call pizza which i will never buy again
aleph saji
Never try tandoori pizza. Oh gosh!
sarah king-bell
My crust was so thin and still somehow undercooked. I threw my pizza out it was garbage
jay William
Good pizza and very fast but a little cheap with the sauce
Arlene Lockman
Update March 2025 Ownership must have changed. I know the owners had it for sale for a few years. The dough was very thick and undercooked ... very gooey and it just seemed like a different recipe. The ground beef they are using comes from an extruder and looks like little worms. It's not the regular ground beef that has always been used for as long as we have been buying pizza here. It just didn't taste the same at all. They were both bland. We didn't wait for delivery. We usually go pick it up so we can have it as hot as possible. It was very freshly made, but completely under cooked and pale. We almost always order 2 large pizzas. One with pepperoni and ground beef, the other with pepperoni, ham, and bacon. We really liked the old Gino's. It's so sad to have to look for a different pizza place. I have to drop the 5 stars to only 1 unfortunately and I DO NOT RECOMMEND THIS PIZZA ANYMORE!!!
In the pics, I took side shots so you can see the wet dough.
June 2018 Love the pizza. My daughter, her son, and my other daughter's husband have worked at the balmoral street Gino's in the past and got along great with the owners. They were always treated with respect. Have never had a problem with them or their food. They also have gluten-free pizza dough, which was awesome for my son (he's gluten intolerant). Recommended to all my friends.
Jennifer J. Southcott
Wrong toppings. Missing toppings. Undercooked. Cold. We used to order from this location often. Never had a problem. New owners and it’s like night and day. Not good. The order was late but the driver was apologetic. Looking for a new pizza place for sure.
Amanda Dennis
Wanted to know if they had single slices available but kept getting their stupid call centre. Spent 20 mins on the phone trying to call store directly so was a little upset. Drove to the store and Gass was very helpful when he seen how annoyed I was. I asked if he can call the Cumberland store to see if they had single slices since I didn’t want to wait 25 mins for a pizza. He told me he would have a pizza ready for me in 7 mins. And gave me his personal number so I can call and ask in the future. Great customer service compared to the old troll owner.
Used to get a Pizza at least once a month or more. New owners are rude.. pizza is poor quality. Is really too bad was my favorite place in the neighborhood for years.. most of staff knew me by name. The new owners and staff are not friendly at all. Sad to see my favorite pizza place in town go down hill so much.
Website cut off delivery instructions. Nothing wrong with store, can't get through to the 800 number so the driver knows where to go. 2 seconds in it hangs up on me. Repeatedly. Only thing I don't like about Gino's is that you can't actually call the store directly.
Not a pizza shop anymore, idk what they cook. Ordered a pizza and got something they call pizza which i will never buy again
Never try tandoori pizza. Oh gosh!
My crust was so thin and still somehow undercooked. I threw my pizza out it was garbage
Good pizza and very fast but a little cheap with the sauce
Update March 2025
Ownership must have changed. I know the owners had it for sale for a few years. The dough was very thick and undercooked ... very gooey and it just seemed like a different recipe. The ground beef they are using comes from an extruder and looks like little worms. It's not the regular ground beef that has always been used for as long as we have been buying pizza here. It just didn't taste the same at all. They were both bland. We didn't wait for delivery. We usually go pick it up so we can have it as hot as possible. It was very freshly made, but completely under cooked and pale.
We almost always order 2 large pizzas. One with pepperoni and ground beef, the other with pepperoni, ham, and bacon. We really liked the old Gino's. It's so sad to have to look for a different pizza place. I have to drop the 5 stars to only 1 unfortunately and I DO NOT RECOMMEND THIS PIZZA ANYMORE!!!
In the pics, I took side shots so you can see the wet dough.
June 2018
Love the pizza. My daughter, her son, and my other daughter's husband have worked at the balmoral street Gino's in the past and got along great with the owners. They were always treated with respect. Have never had a problem with them or their food. They also have gluten-free pizza dough, which was awesome for my son (he's gluten intolerant). Recommended to all my friends.
Wrong toppings. Missing toppings. Undercooked. Cold. We used to order from this location often. Never had a problem. New owners and it’s like night and day. Not good. The order was late but the driver was apologetic. Looking for a new pizza place for sure.
Wanted to know if they had single slices available but kept getting their stupid call centre. Spent 20 mins on the phone trying to call store directly so was a little upset. Drove to the store and Gass was very helpful when he seen how annoyed I was. I asked if he can call the Cumberland store to see if they had single slices since I didn’t want to wait 25 mins for a pizza. He told me he would have a pizza ready for me in 7 mins. And gave me his personal number so I can call and ask in the future. Great customer service compared to the old troll owner.
Best pizza in town
Restaurantji Recommends
best Pizza in town
Very good service, loved the food.
Brilliant service ✨
Awesome food.. I tried at this location after the management changed.. the food tastes better now and good customer service.. must try
Great food. Great service
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