They never picked up call. Their management need to learn customer service skills. I called multiple times to complaint my order but they never picked. Its very disappointing and frustrating experience from this store.
Atmosphere: 1
Food: 1
Service: 1
Val Kroos
Ordered a pizza around 8:50pm Nov 19, 2025 for pickup, came in around 23 min later expecting its done or almost done and they just begun making the order. It wasnt busy and there weren't any other orders.....
Atmosphere: 3
Food: 3
Service: 1
Nirvair Sohi
The website stated that the store is open until 12:00 AM, but when I arrived at 11:00 AM, I was disappointed to find it closed.
Erin Somerleigh
Absolutely the worst customer service under new management. I have been a loyal Gino’s customer for years, but my last two orders have been delivered late or not at all. Very disappointing and this business has lost a loyal customer.
Service: 1
Bill Bouley
Great food at a great price
Atmosphere: 5
Food: 5
Service: 5
Sierra Boire
We ordered pizza and a piece of cheesecake for takeout and right before my boyfriend dug into the cheesecake I noticed the mold! Two giant splotches all over the bottom! Omfg disgusting!! It’s cheesecake!! That’s so scary! Disgusting! such a health risk
Atmosphere: 1
Food: 1
Service: 1
Abhishek Panwar
Best veggie pizza
Chuck Funyuns
I love pizza and this was just bad. I eat here everyday and it has been awful 100% of the time. At this point it’s my fault. I have clearly invested too much faith into this place. I will probably eat here tomorrow. I’m thinking around 4pm so if anyone wants to meet up and share a pizza with me, maybe that would make it better. I usually eat alone in my car. It’s so sad and I make a huge mess. But if someone else was there I promise I’ll have some good manners and we can listen to my favourite band AJR.
Gordon Helpln
I had a double pep and double cheese it was amazing great job guys
Atmosphere: 3
Food: 5
Service: 5
Andrew Toli
The guy changed the garbage played with his beard then started handling the dough without washing his hands. The cashier too went from handling the cash to handling food without gloves or washing her hands…
When it's good it's good but then there's those nights where they cheap out on toppings and get your pop order wrong.
Jatin Kamboj
Awesome
Atmosphere: 5
Food: 5
Service: 5
London William
Very good pizza and very nice employee👍
cayden kuoppa-aho
I had a terrible experience with this service. I was told my driver was just minutes away, only to find out later—after calling back—that the order hadn’t even been placed. This level of disorganization is unacceptable. It’s incredibly frustrating to be misled and then left without any resolution. I expect basic competence when placing an order, and unfortunately, this team completely missed the mark.
Chris Kowlessar
If you actually want to receive your order, it would be best to order somewhere else.
They never picked up call. Their management need to learn customer service skills. I called multiple times to complaint my order but they never picked. Its very disappointing and frustrating experience from this store.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza around 8:50pm Nov 19, 2025 for pickup, came in around 23 min later expecting its done or almost done and they just begun making the order. It wasnt busy and there weren't any other orders.....
Atmosphere: 3
Food: 3
Service: 1
The website stated that the store is open until 12:00 AM, but when I arrived at 11:00 AM, I was disappointed to find it closed.
Absolutely the worst customer service under new management. I have been a loyal Gino’s customer for years, but my last two orders have been delivered late or not at all.
Very disappointing and this business has lost a loyal customer.
Service: 1
Great food at a great price
Atmosphere: 5
Food: 5
Service: 5
We ordered pizza and a piece of cheesecake for takeout and right before my boyfriend dug into the cheesecake I noticed the mold! Two giant splotches all over the bottom! Omfg disgusting!! It’s cheesecake!! That’s so scary! Disgusting! such a health risk
Atmosphere: 1
Food: 1
Service: 1
Best veggie pizza
I love pizza and this was just bad. I eat here everyday and it has been awful 100% of the time. At this point it’s my fault. I have clearly invested too much faith into this place. I will probably eat here tomorrow. I’m thinking around 4pm so if anyone wants to meet up and share a pizza with me, maybe that would make it better. I usually eat alone in my car. It’s so sad and I make a huge mess. But if someone else was there I promise I’ll have some good manners and we can listen to my favourite band AJR.
I had a double pep and double cheese it was amazing great job guys
Atmosphere: 3
Food: 5
Service: 5
The guy changed the garbage played with his beard then started handling the dough without washing his hands. The cashier too went from handling the cash to handling food without gloves or washing her hands…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When it's good it's good but then there's those nights where they cheap out on toppings and get your pop order wrong.
Awesome
Atmosphere: 5
Food: 5
Service: 5
Very good pizza and very nice employee👍
I had a terrible experience with this service. I was told my driver was just minutes away, only to find out later—after calling back—that the order hadn’t even been placed. This level of disorganization is unacceptable. It’s incredibly frustrating to be misled and then left without any resolution. I expect basic competence when placing an order, and unfortunately, this team completely missed the mark.
If you actually want to receive your order, it would be best to order somewhere else.
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