McDonald’s
81 North, Cumberland St N, Thunder Bay
(807) 344-1513
Recent Reviews
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Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Cleanest most finest restaurant in the world
Atmosphere: 5
Food: 5
Service: 5
10/10 pancakes, my favourite place to go and eat after a long day of work. Staff are kind and respectful and work hard to keep the place well kept.
Atmosphere: 5
Food: 5
Service: 5
As usually stand there for 15 minutes yo be ignored, I was the only person in line.
The power was out in our hotel so we all piled in the car to have a mcdonalds breakfast. Katie was so kind to us in a time when customer service isn't always valued. She took orders quickly, served people at their tables and helped pass out food to us all with a smile. The restaurant was clean and the people behind the counter, the people cleaning and serving were so kind. Thanks for a great mcdonalds experience.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible service and staff is terrible as hell too from my previous experience.
I had ordered a Mcchicken (only meat food i could eat) and diet coke. They sent me a beef burger with sprites. Called the store twice but no one picked up.
Would suggest people to go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
We pre-ordered our food online and went inside the store to pick it up. Before even leaving the parking lot, we noticed the wrap and sauce we paid for were missing — the wrap alone cost over $5.
We went back inside right away to politely let the staff know, and the manager on duty immediately dismissed us and said “the wrap was definitely there.” She refused to replace it, even after we offered to show her the bag with everything we did receive.
We weren’t rude at all until we were forced to argue just to get what we paid for. We weren’t asking for anything free — just the item they forgot to give us. The manager had a terrible attitude and zero interest in helping or taking responsibility.
Absolutely unacceptable customer service. If this is how they treat customers standing right there in the parking lot, I can’t imagine how many other people leave without their full order. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Pay 9$ for strawberry cheesecake McFlurry with extra cheesecake and I get 5 pieces. This happened a few days ago at this location too. Will stick to the memorial and Walmart locations that give you what you pay for
Good atmosphere, good burgers, and fries.
Atmosphere: 5
Food: 4
Service: 4
AWESOME
Restaurantji Recommends
Once again, a disappointment. Ordered a single breakfast burrito. Barely any egg in it.....maybe 1.5 Tablespoon. NO salsa. Over $3 for nothing.
Many 'street ppl' frequent this store daily! Be in judgemental and you'll be fine!
Atmosphere: 2
Food: 4
Service: 4
Liked it
Its good here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Junior Burger and Fries with Cheese
I ordered him a chicken and a chocolate. Shake meal and I got a quart of cheese with no onions and no pickles. That's not what I ordered. And I don't have time to go back and get the chicken that I ordered. So I would like a free meal.Thank you
Atmosphere: 3
Food: 3
Service: 5
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