McDonald's
777 Memorial Ave, Thunder Bay
(807) 344-0788
Recent Reviews
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Friendly service, outstanding team hot fast food service, excellent team.
Atmosphere: 5
Food: 5
Service: 5
We tried a veg & non veg burger both were hot & delicious.The service guy was helpful to understand the combo & price etc.Store was clean organized easy to order.Most importantly I ordered McDonald burger after ages & they improved their product in the next level. We are so glad to see everything is improved & modernized.Cheers guys.
Atmosphere: 3
Food: 5
Service: 4
Fine service but they really don't seem to understand plain also means no onions they will do there damn best to give you the onions no matter how much you say plain cheeseburger they hear plain cheeseburger filled to the brim with onions
Atmosphere: 3
Food: 2
Service: 3
I visited recently and was really impressed by the service . A lady in a mehroon uniform with a big smile took my order brought it to my table and checked if I needed anything else. She was so kind and even helped an elderly disabled person nearby . I didn’t catch her full name but she told me “Jazc something .” Her genuine service and smile honestly made my day
Atmosphere: 4
Food: 5
Service: 5
Worst experience and bad customer service by indian girl. Always try to provide bad service.
Atmosphere: 1
Food: 1
Service: 1
App takes forever to load codes and self serve machines expect the codes to work just like that and not wait for the app to connect
Atmosphere: 1
Food: 1
Service: 1
I would like to say this is a really clean place, quick service and food was prepared according to standards! Good luck
Atmosphere: 5
Food: 5
Service: 5
Good to have some snacks after shopping.
Atmosphere: 4
Food: 4
Service: 4
Worst MacDonald ever, machine isn't working for scanning code. The counter waiting line then you got a miserable floppy sandwich even i paid for extra lettuce, it is even less than regular. I feel sorry for Canadian having this quality....
Welcoming and friendly service from Ashish today… thanks!
Restaurantji Recommends
One girl by herself at opening time, she can't get the cash register to work, takes my order anyways, and then still can't get the cash to work, and after close to 15 minutes of me waiting, cancels my order due to the cash register issues, even though my order was ready.
This place needs better management...
My daughter forgot her purse there today. Staff found it, put it somewhere safe, and returned it to her with her phone and money intact. In this day and age, we're truly fortunate to have food, honest people employed there: thank you so much.
It's disappointing when a place that serves food isn't clean, especially when you're expecting a positive experience. A dirty environment can create a negative impression, affecting not just the overall atmosphere but also customer satisfaction and food safety. For a coffee shop, or any food service establishment, cleanliness is crucial for a few key reasons:
1. Health and Safety: A clean environment helps prevent contamination and ensures the food being served is safe to consume. Dirty surfaces and floors could harbor bacteria or germs that could potentially spread to food or drinks.
2. Customer Experience: Cleanliness is a reflection of a business's commitment to quality and customer care. A dirty shop can lead to customers feeling uncomfortable or even questioning the quality of the food and drinks they are being served.
3. Brand Image: A consistently clean environment helps build trust and loyalty. It reflects positively on the brand, encouraging customers to return.
A coffee shop, especially in a high-traffic area like a Walmart, should maintain a clean, welcoming space to enhance the experience for all customers. It's important for businesses to prioritize hygiene and create an atmosphere where people can feel comfortable enjoying their food and drinks.
Hopefully, the management at that location will address the cleanliness issues so future visits are much more pleasant.
Stale fries when I asked for fresh fries in the first place I got stale ones , there is flys flying around in restaurant, landing on tables n the food. At the counter where the orders are placed for the customer to grab. There is flys inside the muffin/cookies display landing on the food . The tables where customers sit to eat their food are not even wiped down at all .
Atmosphere: 1
Food: 2
Service: 2
I haven’t expected this service from mcd. They should improve customer service.
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