Starbucks
1165 Arthur St W, Thunder Bay
(807) 251-3266
Recent Reviews
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How can you justify 15 minutes wait time for a single coffee when there is like hardly 3 customers inside.
Friendly staff, good food. A little pricy.
Atmosphere: 5
Food: 5
Service: 5
This has always been the slowest Starbucks I've ever been to. Today, I was ignored while standing at the register for over 5 minutes, before two young women who just walked in were served before me.
Atmosphere: 3
Food: 4
Service: 1
I never had a disappointed visit until today. My grandmother and I got a coffee, London Fog and two egg bites.
The women were new and rude. I miss the old faces. As we left, my grandmother showed me that her egg bite was touched, as if someone bit into it and her coffee was cold.
I wish these newbies would have proper training, especially how they talk to their customers.
Atmosphere: 1
Food: 1
Service: 1
Erin she made my day
Atmosphere: 4
Food: 5
Service: 4
The staff were super friendly and really made my day :)
Atmosphere: 5
Food: 5
Service: 5
Wish I could give Zero star! The most ignorant evening staff out of all the stores in TBay! Made me wait more than 20mins for my order! Never ever returning here!
Atmosphere: 1
Food: 3
Service: 1
This Starbucks needs to improve on their customer service. I sometimes have to wait for as long as 20 min for my drink when ordering inside this coffee shop. There should also be a hook inside the washroom. I had to lay out my stuff on the dirty floor when making a trip to the washroom.
Atmosphere: 1
Food: 3
Service: 2
One of my favourite locations to visit. Baristas go out of their way to make my drink right and to chat with me! I love when Erin is working, she makes my day every time!
Atmosphere: 5
Food: 5
Service: 5
One of my favourite locations to visit. Baristas go out of their way to make my drink right and to chat with me! I love when Erin is working, she makes my day every time!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst service I have ever got. I asked for a refresher in the drive thru and the staff was saying that they can't make it the way I like but, the thing is I got the refresher from them only 4-5 times so I told them that I got it from yesterday many times... but, they were so rude and saying they can't make it ?. I don't understand how they can make a drink one day and can't make on another day.
Atmosphere: 1
Service: 1
Worst service I ever get. No one is at the counter to attend me. I waited 10 minutes here. No one even acknowledged. Degrading the name.dirty surroundings.
Barista …. Makes drinks not good
Food: 1
Service: 2
Barista …. Makes drinks not
Food: 1
Service: 2
Awful customer service! Too busy talking waited over 5 minutes with no line up.
Atmosphere: 1
Service: 1
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