Starbucks

1165 Arthur St W, Thunder Bay
(807) 251-3266

Recent Reviews

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Ajay Sai

How can you justify 15 minutes wait time for a single coffee when there is like hardly 3 customers inside.

Rose Ekinodo

Friendly staff, good food. A little pricy.

Atmosphere: 5

Food: 5

Service: 5

Shawn W

This has always been the slowest Starbucks I've ever been to. Today, I was ignored while standing at the register for over 5 minutes, before two young women who just walked in were served before me.

Atmosphere: 3

Food: 4

Service: 1

karla scherer

I never had a disappointed visit until today. My grandmother and I got a coffee, London Fog and two egg bites.
The women were new and rude. I miss the old faces. As we left, my grandmother showed me that her egg bite was touched, as if someone bit into it and her coffee was cold.
I wish these newbies would have proper training, especially how they talk to their customers.

Atmosphere: 1

Food: 1

Service: 1

PHAROS TOURS

Erin she made my day

Atmosphere: 4

Food: 5

Service: 4

Shelly Van Voort

The staff were super friendly and really made my day :)

Atmosphere: 5

Food: 5

Service: 5

Jibin Reji

Wish I could give Zero star! The most ignorant evening staff out of all the stores in TBay! Made me wait more than 20mins for my order! Never ever returning here!

Atmosphere: 1

Food: 3

Service: 1

Alanna W

This Starbucks needs to improve on their customer service. I sometimes have to wait for as long as 20 min for my drink when ordering inside this coffee shop. There should also be a hook inside the washroom. I had to lay out my stuff on the dirty floor when making a trip to the washroom.

Atmosphere: 1

Food: 3

Service: 2

Care

One of my favourite locations to visit. Baristas go out of their way to make my drink right and to chat with me! I love when Erin is working, she makes my day every time!

Atmosphere: 5

Food: 5

Service: 5

A

One of my favourite locations to visit. Baristas go out of their way to make my drink right and to chat with me! I love when Erin is working, she makes my day every time!

Atmosphere: 5

Food: 5

Service: 5

Ankita Jangir

Worst service I have ever got. I asked for a refresher in the drive thru and the staff was saying that they can't make it the way I like but, the thing is I got the refresher from them only 4-5 times so I told them that I got it from yesterday many times... but, they were so rude and saying they can't make it ?. I don't understand how they can make a drink one day and can't make on another day.

Atmosphere: 1

Service: 1

Vidhi Patel

Worst service I ever get. No one is at the counter to attend me. I waited 10 minutes here. No one even acknowledged. Degrading the name.dirty surroundings.

Jessie Jn

Barista …. Makes drinks not good

Food: 1

Service: 2

Jessie Va

Barista …. Makes drinks not

Food: 1

Service: 2

Haq Nawaz

Awful customer service! Too busy talking waited over 5 minutes with no line up.

Atmosphere: 1

Service: 1

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