Subway
595 Arthur St W Unit 150 And 160, Thunder Bay
(807) 577-4887
Recent Reviews
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Only one staff can’t be enough in busy hours though food is good but can’t satisfy.
Atmosphere: 5
Food: 3
Service: 1
I ordered through mobile app. I was waiting inside the restaurant. I let them knew i am waiting. They just made the food and kept somewhere else. They dont even tried to let me know my food was ready this is how they treat customers
Atmosphere: 3
Food: 3
Service: 1
I had a positive experience at Subway. The staff nicely followed my instructions, and the place was clean. However, there was a bit of a long wait in line. Despite that, I enjoyed my visit and appreciated the overall service.
Vegetarian options: Mozzarella bella
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Sub
Was great people where really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Great place to eat and always
Atmosphere: 5
Food: 5
Service: 5
A nice and relatively quiet location without any of the wierd riff raff some of the more central locations
Atmosphere: 5
Food: 5
Service: 5
Always the worst customer service. Mr. Sub blows you out of the water!
Food: 1
Service: 1
Delicious and great customer service, even with big groups like mine (we took a while to decide, and they were patient and polite with us)
Vegetarian options: Veggitarian Sub available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
The staff needs a lot of training. It's no fun eating half cooked chicken pieces in a foot long sub.
Atmosphere: 3
Food: 1
Service: 2
Edit again: another bad review. First rst time back in years, staff very under trained."What kind of cheese, white or orange", I say "Monterey Jack". She says "is white or orange"... So I say okay just cheddar. She says "white or orange cheese" get to veggies. I ask for the works. She says what do you want on it. The works. She says peppers?
Restaurantji Recommends
I had to tell the employee how many scoops of meat were on a footlong.
Just did an online order, picked it up. Half the ingredients are missing...
Depending on the time of day/week. This is the #1 subway to go to in town. They'll follow your instructions and NOT complain
Fresh bread. Lots of choices. Friendly staff.
The sub was delicious and the customer service was excellent. I waited behind an incredibly rude and impatient lady who screeched at the employee working there about what she wanted on the sub, and only calmed down once she was shown (in an incredibly calm and respectful manner) that the sub had indeed been made exactly to her requests. I then had a wonderful chat with the staff member who acted like that was a common occurrence. I am so sorry that you have to deal with such behaviour, but you handled it professionally and appropriately.
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