Subway
160 Waterloo St N Unit 1, Thunder Bay
(807) 286-1016
Recent Reviews
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ANGELA the girl on the customer service was so nice and helpful. She treated us with so much energy and kindness. The Plant-based Sandwich was awesome, served with lemonade.
Atmosphere: 5
Food: 5
Service: 5
Always clean and polite staff. Fresh subs ... very fresh veggies
Atmosphere: 5
Food: 5
Service: 5
Poor Customer service.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Teriyaki Crunch
Excellent taste and value. A little frustrating you have to stand there and wait for skip and app orders. 2 other customers walked out waiting.
Atmosphere: 5
Food: 5
Service: 3
I absolutely love the service at this location. The sandwich is consistent each time which keeps me going back each week. The food handlers that I’ve dealt with at this location are also welcoming and efficient. Like always, today’s sandwich was on point.
Atmosphere: 4
Food: 5
Service: 5
Best sandwich maker in town especially pranali and jay.. I used to go at arthur st before just because of this two as they are so pleasant, caring and the way these guys make the sub is stunned to watch and luckily i saw them at waterloo which is nearby my location that is good for us.Thank you for the service.
Atmosphere: 5
Food: 5
Service: 5
Wouldn't serve 5 minutes before closing ?
The sandwich sorcerers here are good and they shall keep the dragons away from your meal whilst you rest from questing.
Atmosphere: 4
Food: 4
Service: 4
is there any job opportunity. I am available. I am ready to drop my CV if you ask. I live here at Conestoga St. I have housekeeping and sales related experiences too.
Hours on door says open it 10 pm. Door was locked and no one answered at 7:15. Not cool if you are supposed to be open till 10. Why is it closed. Sunday aug 20th.
Restaurantji Recommends
This is a new location so it is very fresh inside. Service is great. Lunch times can be VERY busy. best to show up 10 minutes before 12 if you want quick service. Otherwise your gonna wait. That is not a problem of the restaurant its simply a very busy location. Clean fast staff make this stop as quick as time of day will allow. always been greeted with a smile as well. The food is subway food. It meets their standards and everything is fresh. I do recommend this location. There is also a new menu with many more options. June 2023.
Parking: Lots parking. Park along side if need be.
Atmosphere: 5
Food: 4
Service: 5
The guy who made my sub was Jay. He touched my soul with his sub, he put mayonnaise so firmly inside the sub and the meat that he gave was out of this world. They should make him manager and let him handle the whole subway alone. Im pretty sure he can do it on his own.
Staff need more training. You don't add chicken to anybody's veggie salad unless they ask for it. D***** Customer service is terrible!
I have had an awful experience almost every time I use the app to order ahead. They prioritize the customers in store before the ones who have ordered for pickup. I ordered subs from this location tonight and it said they were ready for pickup. When arriving they had no idea where my order was. 5 minutes later they “found it” and proceeded to help the customer that was in store before making mine so had to wait 20 mins longer then the original pickup time. Don’t have an order ahead option if you can’t make them in time.
Good enough
Atmosphere: 4
Food: 4
Service: 4
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