Just cheap lol when you asked for extra spinach or extra anything you get told that they can’t add anymore? Like I remember you could load it up with vegetables, as much as you wanted no issue. This guy had MAYBE 6 pieces of spinach on my sandwich when he told me he couldn’t add more. Like BARLEY anything and usually they put more then that without having to ask for extra. Subway is only worth it when you can actually make it how you want.
Atmosphere: 1
Food: 1
Service: 1
Missy Tay
My boyfriend purchased a sub from this location today Friday Jan 24th ( Intercity mall location ) upon opening the sub wrapper and after consuming one single bite he noticed a long black hair sticking out of his sub I told him to not eat it and brought it back up to the store and immediately the lady that is working there today assumed we put it it there . Never in my 42 years on this earth have I done something so stupid as to ruin my own meal !!! Needless to say , we will NOT be returning to this location
Christine Jordan
The manager named vinitha is such an amazing person. Her team is outstanding at their service. Immaculate store. No crumbs, no cross contamination unlike most of the subways in town. The best subway store in tbay! Must visit. Excellent management. So efficient and kind. Kudos to the entire team at intercity.
Vineela gadde
Very bad experience today……they gave spoiled jalapeños were spoiled…and the rest of the the veggies are about to be spoiled, bread is so soggy…..would suggest not to try anything here.
Angus Yang
Some employees just never want to put enough veggies. Also lie about the new restrictions to the veggies.
Atmosphere: 1
Food: 1
Service: 1
Mohammad Alaswad
Ordered a Pretezel and it was like a hammer, I asked them how we can eat this, it's solid like a rock and she said this how it should be, ended up in the garbage.
Food: 1
Darren W
Stood in line for a few minutes to get his attention in the back. Was told he would be there in 2 minutes, 10 minutes later I walked away.
Atmosphere: 1
Food: 3
Service: 1
Andy Plater
I have never had such a good experience at a subway. The fellas working there today were exceptionally clean and organized. Not a single crumb on the cutting board, washing hands and changing their gloves for every sub, even efficient with asking me what I want ahead of time while the sub is toasting and positioning the produce bins so he didn't forget. Great job
Atmosphere: 4
Food: 5
Service: 5
alyssa1339
Closes early constantly! I was told it was too late at 730! Says open till 8
Sherin Jacob
Subway at Intercity is the worst. The toasted bread was soggy and wet, so gross. The chicken is never cooked, especially the crispy chicken, hard , raw and pink inside. Just too gross sandwiches and worst place to try food at the mall.
Subway intercity mall thunder bay ontario, very rude declined a simple cup of water, thunder bay ontario
Atmosphere: 1
Food: 1
Service: 1
Susie Wilson
Not a great experience at all. Bread stale. The employee tried to put 3 pieces of tomato on a foot long. Ordered a pizza sub and cold cut combo. My veggies came up. I asked for little lettus on cold cut he put on pizza sub. I asked him to remove it. He then proceeded to throw the pizza sauce covered lettus back in lettus tray. Never again will I order from that location
Linda Lalonde
I am extremely happy with the service they provide. I am so happy and the manager here veneeta is an amazing person in short. My husband had some issue with his subs last week but I would like to highlight the efforts she took to resolve the problem was highly appreciated. Thank you veneta for your assistance and service. Guys, please do visit this place.
mary allan
Came from outta town had the experience of being treated like garbage today. The employees were talking about me, while I was ordering. But hey I guess if I was her age and still working at subway I’d be bitter too. Worst customer service ever.
XxGreywolfxX
Dec 4th 2018 The young man working was really really rude. Dont know how he has a job there??
Just cheap lol when you asked for extra spinach or extra anything you get told that they can’t add anymore? Like I remember you could load it up with vegetables, as much as you wanted no issue. This guy had MAYBE 6 pieces of spinach on my sandwich when he told me he couldn’t add more. Like BARLEY anything and usually they put more then that without having to ask for extra. Subway is only worth it when you can actually make it how you want.
Atmosphere: 1
Food: 1
Service: 1
My boyfriend purchased a sub from this location today Friday Jan 24th ( Intercity mall location ) upon opening the sub wrapper and after consuming one single bite he noticed a long black hair sticking out of his sub
I told him to not eat it and brought it back up to the store and immediately the lady that is working there today assumed we put it it there .
Never in my 42 years on this earth have I done something so stupid as to ruin my own meal !!!
Needless to say , we will NOT be returning to this location
The manager named vinitha is such an amazing person. Her team is outstanding at their service. Immaculate store. No crumbs, no cross contamination unlike most of the subways in town. The best subway store in tbay! Must visit. Excellent management. So efficient and kind. Kudos to the entire team at intercity.
Very bad experience today……they gave spoiled jalapeños were spoiled…and the rest of the the veggies are about to be spoiled, bread is so soggy…..would suggest not to try anything here.
Some employees just never want to put enough veggies. Also lie about the new restrictions to the veggies.
Atmosphere: 1
Food: 1
Service: 1
Ordered a Pretezel and it was like a hammer, I asked them how we can eat this, it's solid like a rock and she said this how it should be, ended up in the garbage.
Food: 1
Stood in line for a few minutes to get his attention in the back. Was told he would be there in 2 minutes, 10 minutes later I walked away.
Atmosphere: 1
Food: 3
Service: 1
I have never had such a good experience at a subway. The fellas working there today were exceptionally clean and organized. Not a single crumb on the cutting board, washing hands and changing their gloves for every sub, even efficient with asking me what I want ahead of time while the sub is toasting and positioning the produce bins so he didn't forget. Great job
Atmosphere: 4
Food: 5
Service: 5
Closes early constantly! I was told it was too late at 730! Says open till 8
Subway at Intercity is the worst. The toasted bread was soggy and wet, so gross. The chicken is never cooked, especially the crispy chicken, hard , raw and pink inside. Just too gross sandwiches and worst place to try food at the mall.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Subway intercity mall thunder bay ontario, very rude declined a simple cup of water, thunder bay ontario
Atmosphere: 1
Food: 1
Service: 1
Not a great experience at all. Bread stale. The employee tried to put 3 pieces of tomato on a foot long. Ordered a pizza sub and cold cut combo. My veggies came up. I asked for little lettus on cold cut he put on pizza sub. I asked him to remove it. He then proceeded to throw the pizza sauce covered lettus back in lettus tray. Never again will I order from that location
I am extremely happy with the service they provide. I am so happy and the manager here veneeta is an amazing person in short. My husband had some issue with his subs last week but I would like to highlight the efforts she took to resolve the problem was highly appreciated. Thank you veneta for your assistance and service. Guys, please do visit this place.
Came from outta town had the experience of being treated like garbage today. The employees were talking about me, while I was ordering. But hey I guess if I was her age and still working at subway I’d be bitter too. Worst customer service ever.
Dec 4th 2018 The young man working was really really rude. Dont know how he has a job there??
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