Subway
777 Memorial Ave Unit 406, Thunder Bay
(807) 344-4885
Recent Reviews
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Hi we visited subway today and the old white lady who was serving was really rude. We felt really bad and the food size was low and the bread was broken. We felt like like we were ordering something for free and that was her attitude.
Atmosphere: 1
Food: 1
Service: 1
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I recently visited Subway, and I was utterly disgusted by their food-handling practices. The staff used the SAME gloves to handle everything—bread, veggies, and even cheese—after touching pepperoni and other meats. As someone who avoids meat (or has dietary restrictions), this is completely unacceptable. Cross-contamination is not just unprofessional; it’s unsafe for people with allergies or dietary preferences.
When I asked them to change gloves, they seemed annoyed, as if it was a huge inconvenience. This is basic hygiene! If Subway can’t follow simple food safety protocols, how can customers trust what they’re eating? Absolutely disappointing, and I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Open early!
Atmosphere: 5
Food: 5
Service: 5
This is the best place to get your subs. People who work there are kind respectful and the manager is fantastic.
Atmosphere: 5
Food: 5
Service: 5
The place is clean, washrooms were clean . employees are nice.
Did an online order for a breakfast sub the worker put a different bread by mistake and fixed it immediately very quickly . Followed all the orders.
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Poor service at the store.
Long wait time even after ordering food for pick up.
Rude staff
Atmosphere: 1
Food: 1
Service: 1
This is one of the consistently best Subways in town. Staff is fast and friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian B M T
I did an online order at 11:20 am and they prepare it at 12:11 pm. Also while I was sitting inside the store I heard manager talking about my order " I am sick of making BoGo Veggie Patties." Her name is Alie I guess. They were keep talking new orders who were coming in the store for order and not making the online orders as they should be because I ordered before others and I counted 12-15 orders prepared who came in store for order while I was waiting for mine to be prepared. And behaviour of the manager was soo rude and I'm sick of all the Subways in Thunderbay.
Atmosphere: 1
Food: 1
Service: 1
I usually dont leave bad reviews but omg i ordered 2 ricebowls on ubereats. They were half empty. There was no lettuce and barely any rice. Whatever rice there was, it wasnt cooked. Had 2 bites and threw it away. I am not pleased. $40 down the drain.
Food: 1
Good, fast and neet.
Restaurantji Recommends
The employee working on this subway is very rude and disrespectfulPoor service and poor
Atmosphere: 1
Food: 1
Service: 1
Whoever was scheduled on Dec 10, 2023 around 12 or 1pm, Give him/her a pay raise. Best sandwich ever had at subway. Everything was beyond perfection.
Atmosphere: 5
Food: 5
Service: 5
Small location, but fantastic service...."Yash" went above and beyond for an older gentleman who dropped his order on his way out - he promptly replaced the order.....without hesitation!This is the type of service all customers desire! We will return!
Atmosphere: 3
Food: 4
Service: 5
The place is clean, washrooms were clean . Stuff are nice.Did an online order for a breakfast sub the worker put a different bread by mistake and fixed it immediately very quickly . Followed all the orders.Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Place is nice and clean but why is it 6pm and there’s only one worker with a store full of people. Long
Atmosphere: 1
Food: 3
Service: 3
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