One of the worst subways to be at. The quantity, you can literally count all the veggies they put in it. Even after paying extra for the veggies and the cheese the quantity is the worst I have seen compared to other subways. Too bad, the guy was least interested, would not recommend this location ever. Its better to die of hunger than going to this location!
Atmosphere: 1
Food: 1
Service: 1
Priyanka Joshi
I wish there had a option of zero star too…the customer service was very bad…the guy didn’t even say hi to me when i get in…the food quality was really bad…i asked to put toppings and sauces open handedly so that i can make myself full…btt he didn’t…i asked twice to put more sauce..bt he didn’t…it was totally waste of money when you are going to them…either change your staff or shut the store down…they are not running good…NOT RECOMMENDED AT ALL
Atmosphere: 1
Food: 1
Service: 1
J Rod
Got severely sick from ordering a brisket. Discouraged from coming here again.
Atmosphere: 1
Food: 1
Service: 1
Steva Rajkovic
Awesome place to eat 👌 Chicken Teriyaki with rice 🍚 Healthy too.
Atmosphere: 5
Food: 5
Service: 5
opinder
i wish i give them zero rating . i order for chicken teriyaki footlong sandwich the guy working there had zero experience of making sub's adding topping so cheap. i ask him to add open hand he reject. i was like paying for just bread.
Hudson Haapsaari
The employees they’re very really rude and called me. Crazy of what I wanted on my sub. I do not recommend this place
Amit Batta
The manager lady is sooo rude. Zero customer service. Choose a different subway.
Ish Batta (Ish Batta)
Choose a different location, rude staff and don’t know how to treat a customer. After buying 3 subs I Asked for the sauce on the side and they said they don’t give sauce on side. When I tried to refill my drink for the first time for my combo they rudely said it not refillable and I have to buy another drink. They clearly don’t know the franchise rules or they’re trying to implement their own. I strongly suggest everyone deserves better so choose another location.
Khushkaranjot Sidhu
Worst subway in thunder bay Zero customer service Never grills anything I had a friend who worked there he told me manager there won’t let them grill anything It is soo horrible
Roshna Raju
Hi we visited subway today and the old white lady who was serving was really rude. We felt really bad and the food size was low and the bread was broken. We felt like like we were ordering something for free and that was her attitude.
I recently visited Subway, and I was utterly disgusted by their food-handling practices. The staff used the SAME gloves to handle everything—bread, veggies, and even cheese—after touching pepperoni and other meats. As someone who avoids meat (or has dietary restrictions), this is completely unacceptable. Cross-contamination is not just unprofessional; it’s unsafe for people with allergies or dietary preferences.
When I asked them to change gloves, they seemed annoyed, as if it was a huge inconvenience. This is basic hygiene! If Subway can’t follow simple food safety protocols, how can customers trust what they’re eating? Absolutely disappointing, and I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Daniel AP
Open early!
Atmosphere: 5
Food: 5
Service: 5
Darsh Hudka
This is the best place to get your subs. People who work there are kind respectful and the manager is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Dina
The place is clean, washrooms were clean . employees are nice.
Did an online order for a breakfast sub the worker put a different bread by mistake and fixed it immediately very quickly . Followed all the orders.
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Karan Veer
Poor service at the store. Long wait time even after ordering food for pick up. Rude staff
One of the worst subways to be at. The quantity, you can literally count all the veggies they put in it. Even after paying extra for the veggies and the cheese the quantity is the worst I have seen compared to other subways. Too bad, the guy was least interested, would not recommend this location ever. Its better to die of hunger than going to this location!
Atmosphere: 1
Food: 1
Service: 1
I wish there had a option of zero star too…the customer service was very bad…the guy didn’t even say hi to me when i get in…the food quality was really bad…i asked to put toppings and sauces open handedly so that i can make myself full…btt he didn’t…i asked twice to put more sauce..bt he didn’t…it was totally waste of money when you are going to them…either change your staff or shut the store down…they are not running good…NOT RECOMMENDED AT ALL
Atmosphere: 1
Food: 1
Service: 1
Got severely sick from ordering a brisket. Discouraged from coming here again.
Atmosphere: 1
Food: 1
Service: 1
Awesome place to eat 👌
Chicken Teriyaki with rice 🍚
Healthy too.
Atmosphere: 5
Food: 5
Service: 5
i wish i give them zero rating .
i order for chicken teriyaki footlong sandwich
the guy working there had zero experience of making sub's adding topping so cheap.
i ask him to add open hand he reject.
i was like paying for just bread.
The employees they’re very really rude and called me. Crazy of what I wanted on my sub. I do not recommend this place
The manager lady is sooo rude. Zero customer service. Choose a different subway.
Choose a different location, rude staff and don’t know how to treat a customer. After buying 3 subs I Asked for the sauce on the side and they said they don’t give sauce on side. When I tried to refill my drink for the first time for my combo they rudely said it not refillable and I have to buy another drink. They clearly don’t know the franchise rules or they’re trying to implement their own. I strongly suggest everyone deserves better so choose another location.
Worst subway in thunder bay
Zero customer service
Never grills anything
I had a friend who worked there he told me manager there won’t let them grill anything
It is soo horrible
Hi we visited subway today and the old white lady who was serving was really rude. We felt really bad and the food size was low and the bread was broken. We felt like like we were ordering something for free and that was her attitude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Here’s a draft of your review:
I recently visited Subway, and I was utterly disgusted by their food-handling practices. The staff used the SAME gloves to handle everything—bread, veggies, and even cheese—after touching pepperoni and other meats. As someone who avoids meat (or has dietary restrictions), this is completely unacceptable. Cross-contamination is not just unprofessional; it’s unsafe for people with allergies or dietary preferences.
When I asked them to change gloves, they seemed annoyed, as if it was a huge inconvenience. This is basic hygiene! If Subway can’t follow simple food safety protocols, how can customers trust what they’re eating? Absolutely disappointing, and I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Open early!
Atmosphere: 5
Food: 5
Service: 5
This is the best place to get your subs. People who work there are kind respectful and the manager is fantastic.
Atmosphere: 5
Food: 5
Service: 5
The place is clean, washrooms were clean . employees are nice.
Did an online order for a breakfast sub the worker put a different bread by mistake and fixed it immediately very quickly . Followed all the orders.
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Poor service at the store.
Long wait time even after ordering food for pick up.
Rude staff
Atmosphere: 1
Food: 1
Service: 1
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