The Industry Social House

782 Macdonell St, Thunder Bay
(807) 620-0196

Recent Reviews

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Kyle Rayner

Food was phenomenal, service was quick, (espically for a packed house) knowledgeable, and Charismatic.
We had the Novemburger, they used creative ingredients, a pastry bun (which was unbelievable) and we had Cesar salad and fries as a side which were both flawless.
The atmosphere had a feel like we weren’t in thunderbay anymore. Big city gastropub feel with small town charm and intimacy.
Beverages were creative and fun - The margarita was among the best we’ve had (sorry Nortenos haha)

… and the cheesecake- hands down the best in town.
10/10 we will be back.

Atmosphere: 5

Food: 5

Service: 5

Kay Woilford

We had a great experience with a large group celebrating a birthday. The server, Mikey, was diligent, thoughtful, courteous, kind and helpful! He kept us all taken care of while we laughed, ate and shared stories! Thank you for making the night so memorable!

Ryan Smith

Party of 3 - showed up at 7:15 PM on November 22nd for dinner. Was told to sit wherever we’d like by the host, and did. After that the server never approached us or even brought a menu until just after 7:35. It wasn’t super busy for a Friday night and they had a bunch of staff congregated behind the bar. We wasted no time ordering but still didn’t get food until 9 pm. Service was poor and slow, maybe some kind of private event happening in the back?

Drinks were slow but good. Table ordered mussels, sliders, pear salad.

Sliders were good. Juicy and flavourful.

Pear salad had so much sauce it filled 1/4 of the bowl at the bottom and was extremely soggy.

Mussels came bone dry with 4-5 of them closed and clearly they had gone bad from the smell.

The server was made aware of this, they took the mussels and doused them in wine/garlic but overall this did little to improve the dish.

When we were here earlier this year the mussels came in a bowl with a white sauce, the server insisted that they had not changed and always been like that despite us showing him a photo of them. He just shrugged and walked away.

Very poor experience for a place we used to love. Overall for the price and value I would recommend trying somewhere else if you’re thinking about stopping here. We left over half the food on the plate due to its poor quality.

Edit: despite the owners response below, the time stamped chit from order taken to food delivered is hardly a reflection of how long the process was. We had time at the table to discuss going elsewhere before a server ever presented themselves to us with menus and water. It was definitely not a few minutes as indicated. For a company willing to admit shortcomings, you do like to manipulate the narrative rather than taking feedback and being constrictive with it and for that reason I’ll never be back.

Atmosphere: 1

Food: 2

Service: 1

Ana M

We ate here last month. The staff member who met us at the door was delightful, helpful, and friendly. She was the only positive part of our visit.

The place was not busy, but staff basically ignored us - we watched them standing at the bar talking to each other, doing nothing while we waited 20+ minutes for them to bring over our drinks.

Steak tips were just gristle burnt to crisps, deep fried brussel sprouts were mushy and lukewarm.

At the end I asked for the bill. Our server went back to the bar, and stood there chatting for 15 minutes. I finally got up (wearing a leg cast), grabbed my crutches, and started walking to the bar to pay. Only then did he bring the bill over. The first time he actually started showing any interest or anything other than disdain for us was when I was paying and punching in the tip. Suddenly he was all conversation and smiles. Odd timing.

Thunder Bay has a wealth of excellent restaurants and bars. Don't waste your time and money here.

Atmosphere: 2

Food: 1

Service: 1

Aly Christine Kukula

Celebrated a friend’s birthday tonight ( party of 16) and wow! Food was amazing, service was top notch and the drinks 😍I Would highly recommend! ♥️🤤

A R

Hour forty five for nachos ?

Atmosphere: 2

Food: 1

Service: 1

S Denzler

We went for a trivia night and it was a lot of fun! We had the Novemberger and it was incredibly tasty and unique!

Atmosphere: 5

Food: 5

Service: 5

Judy Wickstrom

Our fall gal's luncheon was excellent!

Atmosphere: 5

Food: 5

Service: 5

Brent Browning

Was very good service, and food was great ? very few people at the time we went, but still very good.

Atmosphere: 3

Food: 5

Service: 5

Jennifer Lynn

A few weeks ago I celebrated my birthday here with a large group, and I couldn’t have asked for a better experience! The staff was amazing, especially Alana, who went above and beyond to make the night extra special. The drinks were great, food was delicious and the atmosphere was wonderful. It’s such a great place for a birthday party or any celebration. Highly recommend!

Meaghan Stoutenburg

It was amazing! We stopped in on Canadian Thanksgiving (so we knew servers and restaurants wouldn't be open) but this place amazed anyway. We had pulled pork, gnocchi, and waffle/fried chicken. All the food was delicious. We also had cocktails (both NA and alcoholic) and the flavors were great! If you are wondering, you should 100% stop in! ~35$/person with drinks

Atmosphere: 5

Food: 5

Service: 5

Dean Thibodeau

Unassuming spot, very happy we stopped in. Had the wagyu burger and poutine. Highly recommend. Cool spot, great selections.

Atmosphere: 5

Food: 5

Service: 5

Tim Martin (TimTalks)

Service, Food and Atmosphere were all amazing. Stopped here with co-workers after a long week of long shifts and it was the best decision. Matthew at the bar was welcoming and attentive, Tara and the kitchen staff were accommodating and possibly the best wings I've had all year, serving the full wing is ACE ! I should have taken a photo. Korean Tacos were delicious. Overall Food and drink selection, price and service were fantastic. 10/10 would recommend.

Atmosphere: 4

Food: 5

Service: 5

josh cato

Atmosphere, food and vibes are all great! From the waitress Alana, waiter Mike, to the kitchen staff Mack,Kev, johno and the whole crew, makes it an awesome place for good food and times!

Atmosphere: 5

Food: 5

Service: 5

Angie Maltese

I’ve had lunch here a couple times & found the food delicious. Especially loved their Greek Salad. Will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Dill Chicken Burger

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