Tim Hortons
121 East Ave, Thunder Bay
(807) 768-7040
Recent Reviews
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Very very very unprofessional. Lady with redish purple hair was complaing about how it was too busy to properly do her job and that her friend keeps calling on her personal phone …. Wait 19 mins to take my order for a coffee. She made me repeat my coffee order. Double double 3 times and still made me a coffee with only 2 creams while telling the client on speaker that theres 10 cars behind him so and shes all alone when there was 2 staff there and was only 3 cars in the drive thru and 2 people including my self inside … very very very unprofessional and i will never be going back to this tim hortons again
Id be worried to see if this girl got a real job where actual rushes happen as she wouldn't be able to handle it professionally
Please pay attention to cleanliness of toilets and entrances
Nice place for small meetings & hangout with frndz
They had lemon poppyseed muffins that were as light as a cloud!!
Every time, without fail, my quencher tastes horrible. I’ve have peach, orange, and blackberry at this location, with them being lemonade and sparkling versions. Something tastes wrong about them, like something coffee related got in the mix somehow. Other locations always get them right, so what’s wrong here? Service was alright, the person taking my order in the drive through couldn’t hear me very well but it was windy so I don’t blame them. And service was quick after the wait in the drive through.
Some of the drive through servers are some of the rudest people ever had the misfortune of having to deal with. Being treated like trash for having physical impairments and asking server to swipe my card i recieved unjust comments and attitude. Even manager actions were unbelievable. No wonder there hardly any line ups or costumers there like there used to be.
Service: 1
They make the Too Good to Go app pick up a pain. It doesn't need to be that way. They do not seem to realize that you have already ordered and paid for your order. The store can do better.
Two bad experiences, both with managers, one was a regional manager, apparently. There are other places to order from, I'll move on.
Atmosphere: 1
I want to give a shout out to the Tim Horton on east ave. The staff were incredibly friendly and always get the order right. What a team! Highly recommend! I'll be back:)
Atmosphere: 5
Food: 5
Service: 5
Slow, and full of new Canadians who dont speak english
Atmosphere: 1
Food: 3
Service: 1
Long line when I joined the cue.... once staff noticed, they were quick on the ball to open another till.
Food: 4
Service: 5
Restaurantji Recommends
Worst service & Rude staff
Atmosphere: 1
Food: 1
Service: 1
Great place for a quick coffee and tasty snacks! Friendly staff, clean environment, and always consistent quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Great Food, Great Sevice, Great Atmosphere, and a Great
Atmosphere: 5
Food: 5
Service: 5
Helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greasy Sandwich
Wheelchair accessibility: Not a problem.
Service: 4
Recommended dishes: Greasy Sandwich
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