Tim Hortons
121 East Ave, Thunder Bay
(807) 768-7040
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Waited 15 minutes for a toasted bagel. Finally told them to keep it and walked away. Will never return to this store.
Atmosphere: 5
Service: 1
Always the best đ.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service, I went through the drive through where two of them both told me they were out of the blue jays donuts and said that they donât âcarry themâ when I went in they had two on the shelf with the label âBlue jays classic donutâ the second guy at the window gave me attitude and said âlike she said we donât carry thoseâ but they did? And earlier in the day I had gone and placed a mobile order that shouldâve been done 15 minutes before I arrived and when I arrived nothing was ready and I was late for work as it took them another 15 minutes to get my stuff ready. Very unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Parking is terrible.
Atmosphere: 3
Food: 4
Service: 3
Very bas service shirt staffed and no effective service
Need to work on management
And they are serving rotten lettuce had black marks on it as seen in the picture
Atmosphere: 1
Food: 1
Service: 1
Came to this drive-through twice within the same week. Both times they messed up my order.
Consistently bright and clean, especially since the renovation in 2025. I bring my girls for morning timbits pretty often and the staff there are so kind and welcoming to them, even when theyâre pressing their faces to the glass case watching the timbits getting picked. We all know the parking lot situation can be tricky since the drive-thru lineup blocks the parked cars instead of going around, but if youâre going in, itâs a nice place to sit down.
Atmosphere: 5
Food: 5
Service: 5
Coffee is good
Atmosphere: 5
Food: 5
Service: 5
Took 30 minutes too get a drink
Atmosphere: 3
Food: 4
Service: 1
I asked for cream cheese, does this really count? That cannot possibly be upto spec either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Paid extra for vanilla shot, tasted it, felt joy from coffee for first time in days. Much appreciated and oddly difficult of late.
Location was clean, quick and after sitting for a few hours and testing three coffees elated to report all brought joy, I would bring Mary Kondo here.
Atmosphere: 5
Food: 5
Service: 5
What a disappointment grabbed breakfast after driving all night and was in line in drive thru for 10 minutes head back on highway and hereâs my loaded sausage croissant! Thanks đĄ I sure wasnât about to turn around and carry in my sleeping baby or wait in drive thru again.
Google says they close at 11pm went to get food at 10:15pm even the menu says dinner from 5pm till 11pm they told us theyâre policy was no food past 10pm why have it on both Google and the menu if you arenât going to honour it?!
Service: 1
I had a really disappointing experience at this Tim Hortons location On July 12 at night near about 10-11. I went there for a coffee but there was a Gujarati guy.That guy who helped me was inattentive and seemed frustrated. My order was wrong, and when I pointed it out, the response was dismissive. I expect better customer service, especially from a brand like Tim Hortons. Hopefully, the staff gets some additional training in handling customer interactions more professionally.
Service was quick and polite! Was with an American who had never visited a Tim Hortons before (had actually asked to stop at a Tom Hortons if possible!) and the staff were patient while she asked questions.
Atmosphere: 5
Food: 5
Service: 5
Loading...