I ordered a toasted cinnamon raisin bagel with cream cheese. The staff showed me a bagel to see if it was ok, I said no, it was burnt. I assume she was doing another one. She handed it to me and I left to go home only to realized that she had scrapped some of the burnt part off and No cream cheese. I returned to the store and told her that there was no cream cheese. When it was returned to me they only added cream cheese to the same burnt bagel. Never have I had such poor customer service. Will not return to that Tim’s again. If the do this to a bagel complaint what do they do other food items.
Food: 1
Service: 1
vishal patel
Third class service i think they dont listen what i order everytime they make same mistake everytime
Cameron K
Ladies and gentlemen, behold! A sandwich so breathtakingly gorgeous, it could hang in an Art Gallery. Who needs filet mignon or expertly crafted gourmet cuisine when you can have this unapologetically bold display of minimalist food art?
Let’s start with that bun… sorry, artisanally torched bread. The char on the top half is nothing short of revolutionary. Why settle for boring, even toasting when you can have a blackened crust that practically screams, “We don’t have time for quality control!” Truly, this is not burnt, it is caramelized to the edge of existence.
Then, we move on to the main event: the roast beef. Oh, the roast beef! Thinly sliced and glistening with… let’s call it “ambition,” the beef looks like it was hand selected from a premium vending machine. Its pale, grayish hue and delicate cracks suggest it was aged, perhaps in the back of a hot delivery truck on a 2008 summer day. That subtle sheen of sauce and mayonnaise pooling on the paper beneath? A tribute to gravity itself! It’s almost as though this sandwich knows it’s too good to stay contained.
And let’s not forget the generous smear of mayo, lovingly spread in haphazard dollops that could have only been applied by a true sandwich artisan. It gives the whole thing a surreal, deconstructed aesthetic as if the chef wants you to question, “Is this food or performance art?”
Finally, the presentation. Wrapped in Tim Hortons’ iconic branded paper, the sandwich rests gracefully in what can only be described as an artful puddle of regret. You don’t eat this sandwich, you experience it. Every bite is a mystery, will you taste char? dryness? or a burst of tepid mayo? Who knows! And that, my friend, is the genius of it.
In conclusion, your roast beef Craveable is the kind of meal that reminds us all why we sometimes skip lunch. A bold, experimental take on fast food, it pushes the boundaries of what a sandwich can and should be. Bravo, Tim Hortons. Bravo.
Atmosphere: 5
Food: 5
Service: 5
Keana Ward
My sandwich the last two visits was burnt. My soup I got was watered down. The only thing out of my order that was good was the French vanilla. I am disappointed and not going to be getting food there for a while.
Atmosphere: 3
Food: 1
Service: 3
Ishika Mukherjee
The people here are so kind and helpful. Always have a smile on them and are very happy to serve us !
Atmosphere: 5
Food: 5
Service: 5
Lyndsay K
Worst location to deal with, ever since they hired on new employees it has went down hill. They constantly mess up the bagels and even though they put your name in the book it's a major inconvenience, or if we decide to go back we are having to waste our gas because of them constantly messing up. We shouldn't have to check the order, they should be doing their job correctly.. it's really not hard to make a bagel correctly lol.
Atmosphere: 2
Food: 1
Service: 1
Gagandeep Kaur
Highly appericated employees..❤️ Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Husain Alaradi
I have been a regular customer at this Tim Hortons branch for years, typically using the drive-thru. However, today I decided to go inside with my kids and was met with an extremely disappointing experience. The employee who took our order was unprofessional and did not meet the standards I expect from Tim Hortons.Firstly, he was hiding his name tag, which immediately felt off. When I was ordering, he repeatedly asked, "What size?" in a condescending tone, as if he was speaking to a child. This lack of respect was evident and quite disturbing. When I requested a bagel, he abruptly replied, "We don't have," without any further explanation.Throughout the interaction, he displayed a dismissive attitude, which was very unprofessional. I chose not to react in front of my kids to avoid upsetting them, but they later asked me why he was speaking to me as if I didn’t understand, while he spoke to others differently. This incident has left a negative impression on us.I hope Tim Hortons addresses this issue and ensures their staff is trained to communicate respectfully with all customers.
Atmosphere: 1
Food: 3
Service: 1
Dane Jagger
Wow! This food was really good. I moved last year from one side of thunder bay to the other side and had to go to a different Tim's. I tell you that the customer service, food, and feeling of the place was a lot better. Even the other Tim's I went to was still pretty good.
Thank you Tim's for being good to your customers and staff.
Kid-friendliness: The staff were taking a kids order and they pronounced their words more clearly and we're just really nice to the kid. ??
Atmosphere: 5
Food: 5
Service: 5
Evaris Cho
It's always a pleasure stopping by for a bite and a drink. Service is top
I ordered a toasted cinnamon raisin bagel with cream cheese. The staff showed me a bagel to see if it was ok, I said no, it was burnt. I assume she was doing another one. She handed it to me and I left to go home only to realized that she had scrapped some of the burnt part off and No cream cheese. I returned to the store and told her that there was no cream cheese. When it was returned to me they only added cream cheese to the same burnt bagel. Never have I had such poor customer service. Will not return to that Tim’s again. If the do this to a bagel complaint what do they do other food items.
Food: 1
Service: 1
Third class service i think they dont listen what i order everytime they make same mistake everytime
Ladies and gentlemen, behold! A sandwich so breathtakingly gorgeous, it could hang in an Art Gallery. Who needs filet mignon or expertly crafted gourmet cuisine when you can have this unapologetically bold display of minimalist food art?
Let’s start with that bun… sorry, artisanally torched bread. The char on the top half is nothing short of revolutionary. Why settle for boring, even toasting when you can have a blackened crust that practically screams, “We don’t have time for quality control!” Truly, this is not burnt, it is caramelized to the edge of existence.
Then, we move on to the main event: the roast beef. Oh, the roast beef! Thinly sliced and glistening with… let’s call it “ambition,” the beef looks like it was hand selected from a premium vending machine. Its pale, grayish hue and delicate cracks suggest it was aged, perhaps in the back of a hot delivery truck on a 2008 summer day. That subtle sheen of sauce and mayonnaise pooling on the paper beneath? A tribute to gravity itself! It’s almost as though this sandwich knows it’s too good to stay contained.
And let’s not forget the generous smear of mayo, lovingly spread in haphazard dollops that could have only been applied by a true sandwich artisan. It gives the whole thing a surreal, deconstructed aesthetic as if the chef wants you to question, “Is this food or performance art?”
Finally, the presentation. Wrapped in Tim Hortons’ iconic branded paper, the sandwich rests gracefully in what can only be described as an artful puddle of regret. You don’t eat this sandwich, you experience it. Every bite is a mystery, will you taste char? dryness? or a burst of tepid mayo? Who knows! And that, my friend, is the genius of it.
In conclusion, your roast beef Craveable is the kind of meal that reminds us all why we sometimes skip lunch. A bold, experimental take on fast food, it pushes the boundaries of what a sandwich can and should be. Bravo, Tim Hortons. Bravo.
Atmosphere: 5
Food: 5
Service: 5
My sandwich the last two visits was burnt. My soup I got was watered down. The only thing out of my order that was good was the French vanilla. I am disappointed and not going to be getting food there for a while.
Atmosphere: 3
Food: 1
Service: 3
The people here are so kind and helpful. Always have a smile on them and are very happy to serve us !
Atmosphere: 5
Food: 5
Service: 5
Worst location to deal with, ever since they hired on new employees it has went down hill. They constantly mess up the bagels and even though they put your name in the book it's a major inconvenience, or if we decide to go back we are having to waste our gas because of them constantly messing up. We shouldn't have to check the order, they should be doing their job correctly.. it's really not hard to make a bagel correctly lol.
Atmosphere: 2
Food: 1
Service: 1
Highly appericated employees..❤️
Keep it up.
Atmosphere: 5
Food: 5
Service: 5
I have been a regular customer at this Tim Hortons branch for years, typically using the drive-thru. However, today I decided to go inside with my kids and was met with an extremely disappointing experience. The employee who took our order was unprofessional and did not meet the standards I expect from Tim Hortons.Firstly, he was hiding his name tag, which immediately felt off. When I was ordering, he repeatedly asked, "What size?" in a condescending tone, as if he was speaking to a child. This lack of respect was evident and quite disturbing. When I requested a bagel, he abruptly replied, "We don't have," without any further explanation.Throughout the interaction, he displayed a dismissive attitude, which was very unprofessional. I chose not to react in front of my kids to avoid upsetting them, but they later asked me why he was speaking to me as if I didn’t understand, while he spoke to others differently. This incident has left a negative impression on us.I hope Tim Hortons addresses this issue and ensures their staff is trained to communicate respectfully with all customers.
Atmosphere: 1
Food: 3
Service: 1
Wow! This food was really good. I moved last year from one side of thunder bay to the other side and had to go to a different Tim's. I tell you that the customer service, food, and feeling of the place was a lot better.
Even the other Tim's I went to was still pretty good.
Thank you Tim's for being good to your customers and staff.
Kid-friendliness: The staff were taking a kids order and they pronounced their words more clearly and we're just really nice to the kid. ??
Atmosphere: 5
Food: 5
Service: 5
It's always a pleasure stopping by for a bite and a drink. Service is top
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Holiday hours 2023/2024 (Christmas and New year)
When staff sees me coming they will prepare me my coffee the way I like it and plain timbits for my dogs.I tip generously here.
Wheelchair accessibility: Its wheel chair accessible washroom as well!
Atmosphere: 5
Food: 5
Service: 5
My son bought a coffee at the drive-through. There was not much to talk about he liked his coffee, and the service was good.
Atmosphere: 4
Food: 4
Service: 4
Very nice place
Atmosphere: 5
Food: 5
Service: 5
♥️
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