Tim Hortons

Always disappointing service. Coffee and flavoured drinks are never mixed so sugar or flavouring is sitting at the bottom. I never get properly tasting flavoured lattes here, they seem incapable of making them properly. They use multiple tills with one person who’s doing tills and coffee, so they take a pile of orders, than the lady goes and does coffee after coffee. Meanwhile person who ordered five mins ago is still waiting on their drink because they were at the front of the line of customers who they took orders of. Their service is slow at the best of times and they could use an additional staff so that when coffee was ordered, it was filled and handed to the person immediately. You know, how fast food is supposed to be. Just seems like the owner of this location is cutting corners to maximize HIS profits. You’re better off hitting the a&w for breakfast. Their customer service never disappoints and their food tastes good and is fresh. My latte today doesn’t taste like pimpkin spice and they didn’t even put the whipped cream like my order stated. I kick myself every time.

Atmosphere: 1

Food: 2

Service: 1

Order taking so rude

Atmosphere: 1

Service: 1

The lady making drinks should know what is customer service and how to talk to customer
When i asked here to stir my coffee she literally made rude face and when i told her that i asked for stired don’t need to make face like that
And without saying sorry she just turned to me and started fighting with me
Very bad experience never make a stop here.
Such a bad experience

Atmosphere: 1

Food: 1

Service: 1

The lady in the front should learn how to treat customers and must keep her attitude aside. Her attitude towards us was as if we were ordering things for free

Atmosphere: 3

Food: 4

Service: 1

Nothing like a medium double double Timmy's coffee when you need a coffee ☕️

Atmosphere: 4

Food: 4

Service: 4

Caramilk iced cap is good.

Atmosphere: 4

Food: 4

Service: 4

the girl in the front who was taking orders I think she has to learn some manners and learn how to deal with the customer. I would have given zero but Google doesn't allow that. never coming to this place now poor management poor staff poor customer service they really need to fire this kinda staff and for god sake hire new people with good manners

Atmosphere: 1

Food: 1

Service: 1

I love everything about Tim Horton's and I have had almost everything on their menu. Yum ?

Atmosphere: 4

Food: 5

Service: 4

Friendly staff and best service

Manjot and the team and this Tim Hortons are fantastic! For everything and everyone they deal with at this location I don't know how they do it! They could have double the staff working most days to keep up with the demand but still I never have to wait an unreasonable amount of time! They always serve the mobile pickup with a smile! They definitely deserve recognition from management and the company for their outstanding efforts!

Atmosphere: 4

Food: 4

Service: 3

Specifically chose Tim Hortons as they are known to serve chicken noodle soup. I haven't felt well and wanted a Tim Hortons chicken noodle soup. Ordered and paid for the soup, turkey bacon sandwich and dark roast coffee with an expresso shot for lunch. The server checked to make sure there was chicken noodle soup before I finished my transaction. Waited about 5 mins for my order only to be informed that there was no more chicken noodle soup and was offered chili. Not in the mood to argue I settled for the chili as I was famished. . There was no butter in the bag for my complimentary soup bun and no salt and pepper. My turkey bacon sandwich had so much mayo in it I had to wipe off excess with the one napkin that was in the bag. Coffee had curled cream and went to waste as well. Took a few bites of the chili and threw it out along with the sandwich and soup. Ordered another lunch from other place and was not disappointed. Appetite lost and will not return to this. location of Tim Hortons. Thumbs down.

Atmosphere: 1

Food: 1

Service: 1

Specifically chose Tim Hortons as they are known to serve chicken noodle soup. I haven't felt well and wanted a Tim Hortons chicken noodle soup. Ordered and paid for the soup, turkey bacon sandwich and dark roast coffee with an expresso shot for lunch. The server checked to make sure there was chicken noodle soup before I finished my transaction. Waited about 5 mins for my order only to be informed that there was no more chicken noodle soup and was offered chili. Not in the mood to argue I settled for the chili as I was famished. . There was no butter in the bag for my complimentary soup bun and no salt and pepper. My turkey bacon sandwich had so much mayo in it I had to wipe off excess with the one napkin that was in the bag. Coffee had curled cream and went to waste as well. Took a few bites of the chili and threw it out along with the sandwich and soup. Ordered another lunch from other place and was not disappointed. Appetite lost and will not return to this. location of Tim Hortons. Thumbs down.

Atmosphere: 1

Food: 1

Service: 1

Horrible staff. Seemed they really don’t want to help and acted with lots of attitudes.Long waiting times and most of the time mixed orders.If I could give 0 to service i would.

Atmosphere: 1

Food: 3

Service: 1

I ordered a small French Vanilla Cap. only to find out it went up .40 cents a cup. I asked when did that happen? only to be snapped at by the young employee "yesterday". to me that is robbery.

Atmosphere: 1

Service: 1

Worst customer service ever. I ordered some food but they said no food AT ALL meanwhile it was only 6:15pm. Freaking purchasing 2 cups of ice coffee and got yelled at.