the girl in the front who was taking orders I think she has to learn some manners and learn how to deal with the customer. I would have given zero but Google doesn't allow that. never coming to this place now poor management poor staff poor customer service they really need to fire this kinda staff and for god sake hire new people with good manners
Atmosphere: 1
Food: 1
Service: 1
Bita Nejati
I love everything about Tim Horton's and I have had almost everything on their menu. Yum ?
Atmosphere: 4
Food: 5
Service: 4
Athera Akash
Friendly staff and best service
Nicole Groulx
Manjot and the team and this Tim Hortons are fantastic! For everything and everyone they deal with at this location I don't know how they do it! They could have double the staff working most days to keep up with the demand but still I never have to wait an unreasonable amount of time! They always serve the mobile pickup with a smile! They definitely deserve recognition from management and the company for their outstanding efforts!
Atmosphere: 4
Food: 4
Service: 3
Shannon Lyon
Specifically chose Tim Hortons as they are known to serve chicken noodle soup. I haven't felt well and wanted a Tim Hortons chicken noodle soup. Ordered and paid for the soup, turkey bacon sandwich and dark roast coffee with an expresso shot for lunch. The server checked to make sure there was chicken noodle soup before I finished my transaction. Waited about 5 mins for my order only to be informed that there was no more chicken noodle soup and was offered chili. Not in the mood to argue I settled for the chili as I was famished. . There was no butter in the bag for my complimentary soup bun and no salt and pepper. My turkey bacon sandwich had so much mayo in it I had to wipe off excess with the one napkin that was in the bag. Coffee had curled cream and went to waste as well. Took a few bites of the chili and threw it out along with the sandwich and soup. Ordered another lunch from other place and was not disappointed. Appetite lost and will not return to this. location of Tim Hortons. Thumbs down.
Atmosphere: 1
Food: 1
Service: 1
kimia sharifi
Horrible staff. Seemed they really don’t want to help and acted with lots of attitudes.Long waiting times and most of the time mixed orders.If I could give 0 to service i would.
Atmosphere: 1
Food: 3
Service: 1
Linda Yurick
I ordered a small French Vanilla Cap. only to find out it went up .40 cents a cup. I asked when did that happen? only to be snapped at by the young employee "yesterday". to me that is robbery.
Atmosphere: 1
Service: 1
Estrelle Le
Worst customer service ever. I ordered some food but they said no food AT ALL meanwhile it was only 6:15pm. Freaking purchasing 2 cups of ice coffee and got yelled at.
Pittbull Washere1978
The cups have been tampered the manager should look into this the cups have been looked at who ever the manager is I suggest you look into who is doing it’s not fair to the customer who might win a prize
rahul sharma
Hands down the best Tim Hortons in Thunder Bay. The customer experience was exceptional here
Multiple times Now I’ve ordered something and paid and then they tell me after I’ve been waiting for 5-10 minutes that they are out and I have to go through the hassle of a refund. The new guy there is very slow at doing simple tasks. Worst Tim’s in tbay hands down
The Chupi
Nice people , quick service
Alyson Korolenko
This is the worst tims in the city by far. Refuse to make food for people all the time even though they dont close for two hours. Orders are messed up often and the staff are rude.
Dina Chupi
Nice people , quick service
Amede Thompson
They all work hard as its always busy but always with a smile
the girl in the front who was taking orders I think she has to learn some manners and learn how to deal with the customer. I would have given zero but Google doesn't allow that. never coming to this place now poor management poor staff poor customer service they really need to fire this kinda staff and for god sake hire new people with good manners
Atmosphere: 1
Food: 1
Service: 1
I love everything about Tim Horton's and I have had almost everything on their menu. Yum ?
Atmosphere: 4
Food: 5
Service: 4
Friendly staff and best service
Manjot and the team and this Tim Hortons are fantastic! For everything and everyone they deal with at this location I don't know how they do it! They could have double the staff working most days to keep up with the demand but still I never have to wait an unreasonable amount of time! They always serve the mobile pickup with a smile! They definitely deserve recognition from management and the company for their outstanding efforts!
Atmosphere: 4
Food: 4
Service: 3
Specifically chose Tim Hortons as they are known to serve chicken noodle soup. I haven't felt well and wanted a Tim Hortons chicken noodle soup. Ordered and paid for the soup, turkey bacon sandwich and dark roast coffee with an expresso shot for lunch. The server checked to make sure there was chicken noodle soup before I finished my transaction. Waited about 5 mins for my order only to be informed that there was no more chicken noodle soup and was offered chili. Not in the mood to argue I settled for the chili as I was famished. . There was no butter in the bag for my complimentary soup bun and no salt and pepper. My turkey bacon sandwich had so much mayo in it I had to wipe off excess with the one napkin that was in the bag. Coffee had curled cream and went to waste as well. Took a few bites of the chili and threw it out along with the sandwich and soup. Ordered another lunch from other place and was not disappointed. Appetite lost and will not return to this. location of Tim Hortons. Thumbs down.
Atmosphere: 1
Food: 1
Service: 1
Horrible staff. Seemed they really don’t want to help and acted with lots of attitudes.Long waiting times and most of the time mixed orders.If I could give 0 to service i would.
Atmosphere: 1
Food: 3
Service: 1
I ordered a small French Vanilla Cap. only to find out it went up .40 cents a cup. I asked when did that happen? only to be snapped at by the young employee "yesterday". to me that is robbery.
Atmosphere: 1
Service: 1
Worst customer service ever. I ordered some food but they said no food AT ALL meanwhile it was only 6:15pm. Freaking purchasing 2 cups of ice coffee and got yelled at.
The cups have been tampered the manager should look into this the cups have been looked at who ever the manager is I suggest you look into who is doing it’s not fair to the customer who might win a prize
Hands down the best Tim Hortons in Thunder Bay. The customer experience was exceptional here
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Multiple times Now I’ve ordered something and paid and then they tell me after I’ve been waiting for 5-10 minutes that they are out and I have to go through the hassle of a refund. The new guy there is very slow at doing simple tasks. Worst Tim’s in tbay hands down
Nice people , quick service
This is the worst tims in the city by far. Refuse to make food for people all the time even though they dont close for two hours. Orders are messed up often and the staff are rude.
Nice people , quick service
They all work hard as its always busy but always with a smile