I’ve always expected a basic level of cleanliness from Tim Hortons, but this location was very disappointing. The washrooms were dirty, poorly maintained, and clearly hadn’t been cleaned recently. There was an unpleasant odor, overflowing trash, and overall it felt unhygienic. Clean washrooms are a basic expectation for customers, especially at a busy food establishment. I hope management takes this feedback seriously and improves their cleaning standards, because this experience definitely affected my visit.
RAHUL KAPOOR
It's good but really busy
Atmosphere: 5
Food: 5
Service: 5
Zackery Stevenson
Food needs to come to front counter faster lunch
Atmosphere: 3
Food: 3
Service: 2
Gordon Frowen
Visit at 16:45 and out of soup and chili for the day. This location has a high patronage by older customers that prefer this food item. Order taker was condescending in attitude around this. Not a fan of this location today.
Atmosphere: 5
Food: 3
Service: 4
James Rodgers (Jane. R)
Waited 10 minutes just to be told they had no hashbrow
Suzanne Gilmore
This place was just renovated, but has lost its coziness, but removing the corner stuffed seats and replacing them with hard chairs. The staff is working hard, but someone is not managing and training them properly. Very little attention is given to people inside the venue and mainly are helping the drive through. Either their priorities are wrong or they don’t have sufficient training and oversight.
Atmosphere: 2
Food: 3
Service: 1
Abigail Armstrong
The service here was awful. We waited half an hour for potato wedges. Zero communication between staff members, rudeness and lack of care towards customers, and overall an astoundingly horrible experience. Neglected to tell us about the wait time until we had already waited for our order for fifteen minutes. Girl who took our order was sweet, but rest of staff was careless, and even outright rude. Do not buy wedges here unless you want a thirty minute wait, awful staff interactions, and a barely full cup.
Casey Czapski
My friends and I went through the drive-thru. She ordered 3 Vanilla Iced Coffees and 6 craveable chicken ranch wraps, 2 of those wraps without tomato. Instead of what we ordered, we got 2 chipotle craveable wraps and all 6 wraps without tomato. We also asked for extra cream and extra vanilla in our coffees, which we didn’t get. we are highly unsatisfied with what we got.
Food: 1
Service: 1
Randy Hardie
Inside is NOT 24hr, doors close at 10pm so don't drive all the way off the 11/17 for a coffee and a seat cause it ain't gonna happen. 🤔
Atmosphere: 5
Food: 5
Service: 5
RJ Coates
Waited a long time for service. By the time an employee asked us what we wanted, a window worker came and took all of what we wanted to order. All because it took a long time to be served. Tim’s spent a pile on renovations, but maybe should have hired more employees instead
I like the newly renovation here,seems like the management also changed as I see new staff working in this location.
Atmosphere: 5
Food: 4
Service: 4
Monkbrother
In recent visits to Tim Hortons there is a sense of customer service and respect arising. Location face-lift in aesthetics and functionality has improved both client and employee morale. A cleaner and fresher environment uplifts the ambience for Cafe style elegance instead of a fast food frenzy. Smiles are bigger and energy is higher. Tim Hortons offers a good selection of healthy foods as well as a plethora of sweets to calm the sugar toothed fiend. I'm upgrading my rating of Tim Hortons to a 4 of 5 🌟 🌟 🌟 🌟. 2 thumbs up 👍 👍
Atmosphere: 4
Food: 4
Service: 3
Carrie O’Connor
This is my favourite tim hortens. Friendly staff. Please hurry and open back up!
Atmosphere: 5
Food: 5
Service: 5
Missy Tay
If I could give the s store a negative ZERO for the speed I absolutely 💯 would. The lady ahead of me waited 20 mins for a single soup !! I literally waited 10 mins for 2 single hash browns.
So sad ..!!!
Service: 1
Tushar Attavar
Tried their scrambled box today , so good and service was fast:)
I’ve always expected a basic level of cleanliness from Tim Hortons, but this location was very disappointing. The washrooms were dirty, poorly maintained, and clearly hadn’t been cleaned recently. There was an unpleasant odor, overflowing trash, and overall it felt unhygienic.
Clean washrooms are a basic expectation for customers, especially at a busy food establishment. I hope management takes this feedback seriously and improves their cleaning standards, because this experience definitely affected my visit.
It's good but really busy
Atmosphere: 5
Food: 5
Service: 5
Food needs to come to front counter faster lunch
Atmosphere: 3
Food: 3
Service: 2
Visit at 16:45 and out of soup and chili for the day. This location has a high patronage by older customers that prefer this food item. Order taker was condescending in attitude around this. Not a fan of this location today.
Atmosphere: 5
Food: 3
Service: 4
Waited 10 minutes just to be told they had no hashbrow
This place was just renovated, but has lost its coziness, but removing the corner stuffed seats and replacing them with hard chairs. The staff is working hard, but someone is not managing and training them properly. Very little attention is given to people inside the venue and mainly are helping the drive through. Either their priorities are wrong or they don’t have sufficient training and oversight.
Atmosphere: 2
Food: 3
Service: 1
The service here was awful. We waited half an hour for potato wedges. Zero communication between staff members, rudeness and lack of care towards customers, and overall an astoundingly horrible experience. Neglected to tell us about the wait time until we had already waited for our order for fifteen minutes. Girl who took our order was sweet, but rest of staff was careless, and even outright rude. Do not buy wedges here unless you want a thirty minute wait, awful staff interactions, and a barely full cup.
My friends and I went through the drive-thru. She ordered 3 Vanilla Iced Coffees and 6 craveable chicken ranch wraps, 2 of those wraps without tomato. Instead of what we ordered, we got 2 chipotle craveable wraps and all 6 wraps without tomato. We also asked for extra cream and extra vanilla in our coffees, which we didn’t get. we are highly unsatisfied with what we got.
Food: 1
Service: 1
Inside is NOT 24hr, doors close at 10pm so don't drive all the way off the 11/17 for a coffee and a seat cause it ain't gonna happen. 🤔
Atmosphere: 5
Food: 5
Service: 5
Waited a long time for service. By the time an employee asked us what we wanted, a window worker came and took all of what we wanted to order. All because it took a long time to be served. Tim’s spent a pile on renovations, but maybe should have hired more employees instead
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
I like the newly renovation here,seems like the management also changed as I see new staff working in this location.
Atmosphere: 5
Food: 4
Service: 4
In recent visits to Tim Hortons there is a sense of customer service and respect arising. Location face-lift in aesthetics and functionality has improved both client and employee morale. A cleaner and fresher environment uplifts the ambience for Cafe style elegance instead of a fast food frenzy. Smiles are bigger and energy is higher. Tim Hortons offers a good selection of healthy foods as well as a plethora of sweets to calm the sugar toothed fiend. I'm upgrading my rating of Tim Hortons to a 4 of 5 🌟 🌟 🌟 🌟. 2 thumbs up 👍 👍
Atmosphere: 4
Food: 4
Service: 3
This is my favourite tim hortens. Friendly staff. Please hurry and open back up!
Atmosphere: 5
Food: 5
Service: 5
If I could give the s store a negative ZERO for the speed I absolutely 💯 would. The lady ahead of me waited 20 mins for a single soup !!
I literally waited 10 mins for 2 single hash browns.
So sad ..!!!
Service: 1
Tried their scrambled box today , so good and service was fast:)
Atmosphere: 5
Food: 5
Service: 5
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