Tim Hortons
110 Waterloo St N, Thunder Bay
(807) 622-6565
Recent Reviews
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Nobody speaks english
Atmosphere: 3
Food: 3
Service: 3
Always fast service and friendly staff. A delight to come here!
Atmosphere: 5
Food: 5
Service: 5
In the mornings, I find the space to be very neat and tidy!
Atmosphere: 5
Food: 5
Service: 5
Great service. Staff is GREAT!
Atmosphere: 5
Food: 5
Service: 5
This evening, a cute little lady asked me to leave a review, so here it is! I don’t know her name, but the adorable moles on her face make her cute. I stop by this Tim Hortons almost every day — honestly, one of the best in the city with great staff.
The morning drive-thru can be rushed and rude. They don’t listen to orders properly, and I suspect the staff are under pressure from the management for timing. The food and drinks in the mornings can sometimes be below average, so I’m giving only 4 stars.
Evenings are a completely different experience. I see the evening manager vinot almost every day, and I like him a lot. Even when it’s busy, he greets me with a smile and by my name, which really makes me feel acknowledged and welcome. Last Friday, he made my Supreme Stack and, knowing I like cold brew, suggested I try the Pumpkin Spice Cold Brew, which this cute little lady made perfectly. Both were fresh and beautifully presented.
If you want friendly service, a clean store, and a homey feel, visit this store in the evenings — the staff are welcoming, professional, and always happy.
Atmosphere: 5
Food: 5
Service: 5
Nice job
Atmosphere: 5
Food: 5
Service: 5
Good people with good food make a great combo;)
Atmosphere: 5
Food: 5
Service: 5
The staff are courteous and very attentive and quick. One of the best Tim's I have been to.
Atmosphere: 5
Food: 5
Service: 5
The dine in line is not a priority. In restaurant customers should be served just as quickly as mobile or drive through orders
Atmosphere: 4
Food: 3
Service: 2
Awesome customer service. Gave me a break on my order and we're very fast and friendly
Restaurantji Recommends
This was our first time trying Tim Horton’s and it was alright… We aren’t crazy fast food people but we wanted to give the place a try because it seems everyone in Canada raves about it. I got the steak sandwich and my wife got a wrap. The sandwich was actually pretty decent. They had a nice display of some decent pastries too, but we didn’t order any. We definitely liked it more than Dunkin Donuts and Starbucks over in the states.
Atmosphere: 3
Food: 3
Service: 3
Pooja was nice and friendly!!, this Tim Location is always nice!!
Atmosphere: 5
Food: 5
Service: 5
This is one of my go-to places for meals, and the service is always excellent.
Always come to this location. Great staff.
Atmosphere: 5
Food: 5
Service: 5
friendly,great hospitality by pooja
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