Tim Hortons

419 North, Edward St N, Thunder Bay
(807) 475-3577

Recent Reviews

Sort by
Arlene Lockman

Quick friendly service. Clean and inviting atmosphere, was my review but the manager at this place is rude and doesn't understand I wanted half hot chocolate, half decaf with 2 cream. Well apparently a mocha is the same price now according to the manager and it is how it's supposed to be punched in and enforces it with her staff. K, it's the same price and, if you want whip cream you have to ask or they are supposed to ask but no one asked me, and cocoa sprinkled it's more but she was rude and never let me get to the point that I didn't even get my cream or is that extra now too. I will never go to the Tim's on balmoral again.
Five stars down to 1. I would give you 0 if it was possible. Garbage everywhere, never used to be like this but americanization at its worst.

Atmosphere: 1

Food: 1

Service: 1

Ruth Suomela

Service is slow and except for a couple of employees, workers are not very friendly.

Atmosphere: 2

Food: 4

Service: 2

Karen Dufault

Great service here! Staff is very friendly and will go out of their way for you. It's not overly busy or crowded in the restaurant. Best Tim's I've been to. :)

Atmosphere: 5

Food: 5

Service: 5

Sean M

So ridiculously slow

Daman Batth

Great and cordial staff, outstanding service. Very quick and diligent! My favourite Tim Hortons stop

Food: 5

Service: 5

Aloysia LeFeuvre

Only gone a few times, and more the half of them have made my order wrong

Savanna Wilson

Slow service. Quite often when I order inside, I'm waiting 10 minutes just for someone to take my order. 👎

Graham Ingham

The best Tim’s I've ever been to. Excellent customer service. Always clean and the staff are amazing. Always smiling and very polite. However, your exterior door accessibility has been broken for a considerable amount of time. Can you please ask management to address this asap.

Atmosphere: 5

Food: 5

Service: 5

Lenore Milani

I had just ordered a grill cheese with bacon. Worst grill cheese I've ever had. Cheese wasn't melted at all!!! Greasy like he'll. Had to throw out. Couldn't eat it. Disgusting. Possibly better training for your staff. Won't be going there any time soon.

Food: 1

Giistain Fobister

I like it

Vegetarian options: Iced capp supremacy ?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

Hannah D

ordered for delivery, waited 45 minutes for it to just be cancelled on their end. very dissapointing.

Michael Jordan

Outstanding service! Clean overall one of the nicer Tim’s I’ve been to. And I’ve been to Tim’s from NWT to Yukon to BC,SK,MB,ON now by foot ! The owner was as nice as he was tall !

Atmosphere: 4

Food: 4

Service: 4

Ryan Toxopeus

If you've been to a Tim Hortons, you know what you're getting. The electric fireplace was a nice touch, and gave a cozy feeling to our lunch.

Atmosphere: 5

Food: 4

Service: 4

Varsha S Nair

Tim Hortons is an absolute gem! Their coffee is the perfect pick-me-up, and the donuts are to die for—fresh and so flavorful. The staff always greets you with a smile, making each visit feel special. Whether it's a morning start or a midday treat, Tim Hortons never disappoints. It's my go-to spot for a dose of sweetness and warmth. Love it! ☕?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts, Chicken Noodle Soup

okolo uche

Good service.

Atmosphere: 4

Food: 4

Service: 4

Loading...