Wendy's
950 Memorial Ave, Thunder Bay
(807) 343-0406
Recent Reviews
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Good customer service
Atmosphere: 5
Food: 4
Service: 4
Walked out. Standing there for 7 min or so. Few employees moving extremely slow. Didn't even acknowledge me.
Service: 1
The food was good. Service was slow. Dinning area was dirty. No clean tables. All the door handles where sticky or had stuff on them.
Atmosphere: 3
Food: 4
Service: 4
I stopped at Wendy’s during a random rainstorm, trying to grab food before the next stop. I was still juggling my drink tray when they passed me the full order. No delays, no attitude, just good energy. Exactly what I needed.
Atmosphere: 5
Food: 5
Service: 5
I had such a great experience at Wendy’s the other day! I went through the drive-thru and ordered seven Baconators (yes, seven 😄), and I couldn’t believe how fast everything was ready. I was literally still sorting drinks in the car and paying when they handed me the entire order hot, fresh, and perfect. The team was super efficient and friendly. Honestly, you don’t see that kind of speed and service everywhere. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
I genuinely love going to Wendy’s it always feels like a good experience. My last visit was through the drive-thru, and everything was super smooth. The food came out hot and fast, and the staff were all friendly and polite. What really stood out was the manager she was so kind and welcoming. She even came over to the window just to make sure everything was okay with my order. It’s those small things that make a big difference. You can tell she runs the place with care. I’ll definitely be back again. Great service, great people!
Atmosphere: 5
Food: 5
Service: 5
Great burgers. I cannot eat sesame seeds so is nice to eat a bun safely. And the service is great too.
Atmosphere: 5
Food: 5
Service: 5
Imagine you’re one of the biggest fast food chain and you never have straws??? What a shame this store is !!! I ordered 5 times for delivery and I never got a straw for my drink!!
Atmosphere: 1
Food: 2
Service: 1
ordered a burger , i made a mistake and forgot to order no ketchup. paid for the order and i realized just as i received my bag of food. i asked politely and nicely to get it remade and apologized for forgetting. the employee at the window gave me attitude and looked as if he wanted to decline. i held my burger out and he reluctantly took it and shook his head while he walked away. i noticed and it made me upset so i mentioned it to the employees, he came back and asked me what was wrong. i told him that his behaviour was rude and he told me that i should have ordered no ketchup at the speaker box. i told him that i made a mistake and he visibly looked annoyed. he walked away and did it again. second time he did it made me mad at this point, so i called him out. he came back and apologized.. the parking lot was empty, i was the only vehicle in the drive thru so not like my request was making anyone wait the extra 1-2 mins it took to re make it. won’t be returning to this location. if you’re annoyed with a customer at least wait to express it when you’re no longer in view of the customer 🤷🏻♀️
Atmosphere: 1
Food: 2
Service: 1
The ambiance was warm and inviting, and the staff were attentive and friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Halfway through eating my burger I noticed mold on the bottom bun. Pretty damn gross
Food: 1
four people here only one person working. waiting 15 minutes for 2 breakfast wraps. So since I am the only customer in the store I thought I could spend however much longer writing this review. I will not be back.
Atmosphere: 2
Food: 1
Service: 1
Washrooms and restaurant dirty
Atmosphere: 1
Food: 2
Service: 2
The kitchen from just standing waiting for my food was kinda gross old fries napkins and other food/wrappers on the ground. I had to wait for fries but by the time I walked to the car they were Luke warm at best, and little to no salt they were crispy though. Chicken strips were good and my burger was good. Seems like the fountain drink is either broken or out of syrup or not enough in it or it's just diet drinks. Overall I'd eat at this location only in a pickle but the other location seems better.
Hit the spot.
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