Tim Hortons

59 ON-401, Tilbury
(519) 682-1827

Recent Reviews

HarmAn Gill

They need to train their employees how to do work properlyThey give cold food and if paid for steeped tea and getting double double

Ryan Crits

Slowest service

Atmosphere: 1

Food: 1

Service: 1

Matt Hastie

What they didn't have: bagels, most donuts, decaf coffee, more than 2 staff members.What they did have: a long line.This Tim's is severely understaffed and skates by on the fact that the only other option for food at this pathetic OnRoute is a Burger King. I ordered a soup and sandwich meal (I asked to "make it a meal" as per the screen showing various combo add-ons) and it was all rung up separately which... Defeats the purpose of a combo.My guess is that the cashier was new, so no hate to her, but it speaks to the really poor management and training going on at this tim's, in addition to their severe understaffing (there was only two people working and some dude who looked like a manager just popping in and out).Bad time, mid food, overpriced. If there was any other edible option in this OnRoute, I'd have gone there instead.

Atmosphere: 1

Food: 3

Service: 1

Google user

This location of Tim Hortons has a problem with their mobile ordering, it's always off. When you go inside, there's a super long line just to order, and then they take forever to get your order ready. It's frustrating when the mobile order doesn't work, making things even slower. They need to fix this for a better experience.

Joban Singh

Lady is busy in talking with other workers , there was big

Service: 1

Paramjot Virk

This location of Tim Hortons has a problem with their mobile ordering, it's always off. When you go inside, there's a super long line just to order, and then they take forever to get your order ready. It's frustrating when the mobile order doesn't work, making things even slower. They need to fix this for a better experience.

Atmosphere: 2

Food: 4

Service: 1

Gurtej Gill

Here always to much rush no staff. Need more staff here. Service to slow u need one coffee wait 15-20 minute

Mohamed Ahmed

Nice coffee test ☺️Parking: Wide eyes

Atmosphere: 4

Service: 4

Satwinder Multani

On the early morning of October 18th at 1:30 AM, I requested a dark roast coffee at Tim Hortons. The guy taking my order initially stated it would take 4-5 minutes, to which I agreed. However, the girl next to him suddenly claimed the coffee machine was not working, despite their body language suggesting otherwise. It was disappointing to encounter such dishonesty, and it has left me with a poor impression of Tim Hortons' service. I've decided not to stop there again in the future. I hope that employees don't resort to lying when they simply might not want to do their job.

Atmosphere: 1

Food: 1

Service: 1

gagan sandhu

Only two worker and the lady who was taking the order was busy in talking waited more than 30 minutes to get a coffee horrible service

GURPREET SINGH

All the time i want to order via mobile pickup.. they mark it mobile pick up unavailable… while it’s working on other locations

Amritpal singh

Hire some night staff I waited for 20 mints just for a coffee as well as kindly keep your place hygienewill never stop by

Atmosphere: 1

Food: 1

Service: 1

Maninder Singh

Short of staff,worst service,always check your order before you leave,they always give cold food ,cold tea or without sugar,bagels not even toasted properly ,you will not get your order perfectly as you ordered

Dilpreet Brar

Worst tim in ontarioAlways out of food

Talvender Singh

I wish there was 0 rating option available for Service.Tim Horton’s please hire more staff. Pathetic

Atmosphere: 2

Food: 3

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