Great atmosphere and nice background music. Food is amazing and best part is I'm allowed to even use the washroom without asking thus makes me want to eat all the time over there when I'm hungry.
Ethelia Choi
The staff was extremely dismissive and had a terrible, disrespectful attitude. She did not wear a name tag unfortunately.
She did not ask if I wanted a combo when I explicitly identified the type of side I wanted, which seems like if I did not follow up on the drink, she would have just charged me with separate items. When I asked what drinks are available, she said “it’s all here” and looked at me like I am the reason her life is miserable. She also did not tell me onion rings and adding cheese would be extra cost.
When she gave me my takeout, I was clearly waiting in the designated area, but she had to place the bag at the other end of the counter. I looked at the takeout bag and realized that was mine, then she said “It is yours.” very dismissively.
She is by far the worst customer service person I have encountered at a fast food chain.
Slash Harken
Amazing service, Vatsal was so friendly and personable, enjoyed my time
Lara-Adele Rae
Great breakfast
christopher cordeiro
Horrible experience — avoid this location at all costs. I ordered a Spicy Chicken Burger at the A&W on Dupont and not only was the order completely wrong, but when I asked for a refund, they flat-out refused. No explanation, no apology — they just took my money and didn’t care. The staff were dismissive and rude, like customer service is an inconvenience to them. I walked out feeling ripped off and disrespected. This isn’t just bad service — it’s straight-up theft. I’ve never been treated this poorly at any fast food place. Do yourself a favour and go literally anywhere else.
Luca Andreas
I love these people ain’t nobody should be giving them a low rating because you’re just tired and I have too much time and I don’t have any time using voice to text while I walk so don’t even come for me like that but anyway then come here for two year every weekgot the same thing they got discount all the time and never mind. I mean five years. It is so good people are so funny. I love it. Keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mama Burger, Sweet Potato Fries, Beyond Meat Burger, Mozza Burger, Poutine, Teen Burger
theo valsamis
The service is amazing and great food and workers
Atmosphere: 5
Food: 5
Service: 5
tik tok
The service is awesome. I’m so grateful that this location is near my school. I love A&W and the people are great.!
Atmosphere: 5
Food: 5
Service: 5
Helen Fleming
They remade my burger after I forgot to ask for no cheese, which they totally didn't have to do. Plus they gave me an apple turnover for my trouble. Everyone was so nice and the restaurant was super clean!
Atmosphere: 5
Food: 5
Service: 5
Natu Rofa
Very good service from the guy who helped us. I recommend the burgers, they are very tasty.
Very friendly staff make visiting this location an absolute pleasure!
Atmosphere: 5
Food: 5
Service: 5
Irina Odintsova
Fantastic service, fast and all the food is made well!
Atmosphere: 5
Food: 5
Service: 5
Tayler Hoffart
The food was made to order and piping hot when we received it. The portion sizes were what you’d expect from a franchise and the employees were incredibly kind and customer service oriented. 5/5, would come again.
Atmosphere: 4
Food: 5
Service: 5
J
First time visiting this location. Place is really clean and that’s a big plus for me and my family. Quality is always top notch which is expected from A&W and here was no different.
Atmosphere: 5
Food: 5
Service: 5
Stephen Decaro
I must say that this location is much better kept than the others, which makes it feel much more welcoming. Also, the clerk kindly gave me a fork today, when I forgot mine at home. Thanks for that. I'll be sure to come back soon.
Great atmosphere and nice background music. Food is amazing and best part is I'm allowed to even use the washroom without asking thus makes me want to eat all the time over there when I'm hungry.
The staff was extremely dismissive and had a terrible, disrespectful attitude. She did not wear a name tag unfortunately.
She did not ask if I wanted a combo when I explicitly identified the type of side I wanted, which seems like if I did not follow up on the drink, she would have just charged me with separate items. When I asked what drinks are available, she said “it’s all here” and looked at me like I am the reason her life is miserable. She also did not tell me onion rings and adding cheese would be extra cost.
When she gave me my takeout, I was clearly waiting in the designated area, but she had to place the bag at the other end of the counter. I looked at the takeout bag and realized that was mine, then she said “It is yours.” very dismissively.
She is by far the worst customer service person I have encountered at a fast food chain.
Amazing service, Vatsal was so friendly and personable, enjoyed my time
Great breakfast
Horrible experience — avoid this location at all costs. I ordered a Spicy Chicken Burger at the A&W on Dupont and not only was the order completely wrong, but when I asked for a refund, they flat-out refused. No explanation, no apology — they just took my money and didn’t care. The staff were dismissive and rude, like customer service is an inconvenience to them. I walked out feeling ripped off and disrespected. This isn’t just bad service — it’s straight-up theft. I’ve never been treated this poorly at any fast food place. Do yourself a favour and go literally anywhere else.
I love these people ain’t nobody should be giving them a low rating because you’re just tired and I have too much time and I don’t have any time using voice to text while I walk so don’t even come for me like that but anyway then come here for two year every weekgot the same thing they got discount all the time and never mind. I mean five years. It is so good people are so funny. I love it. Keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mama Burger, Sweet Potato Fries, Beyond Meat Burger, Mozza Burger, Poutine, Teen Burger
The service is amazing and great food and workers
Atmosphere: 5
Food: 5
Service: 5
The service is awesome. I’m so grateful that this location is near my school. I love A&W and the people are great.!
Atmosphere: 5
Food: 5
Service: 5
They remade my burger after I forgot to ask for no cheese, which they totally didn't have to do. Plus they gave me an apple turnover for my trouble. Everyone was so nice and the restaurant was super clean!
Atmosphere: 5
Food: 5
Service: 5
Very good service from the guy who helped us. I recommend the burgers, they are very tasty.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly staff make visiting this location an absolute pleasure!
Atmosphere: 5
Food: 5
Service: 5
Fantastic service, fast and all the food is made well!
Atmosphere: 5
Food: 5
Service: 5
The food was made to order and piping hot when we received it. The portion sizes were what you’d expect from a franchise and the employees were incredibly kind and customer service oriented. 5/5, would come again.
Atmosphere: 4
Food: 5
Service: 5
First time visiting this location. Place is really clean and that’s a big plus for me and my family. Quality is always top notch which is expected from A&W and here was no different.
Atmosphere: 5
Food: 5
Service: 5
I must say that this location is much better kept than the others, which makes it feel much more welcoming. Also, the clerk kindly gave me a fork today, when I forgot mine at home. Thanks for that. I'll be sure to come back soon.
Atmosphere: 5
Service: 5
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