A&W Canada
Food Court, 250 The East Mall, Toronto
(416) 236-7274
Recent Reviews
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Amazing customer sevice by shivani
Atmosphere: 5
Food: 5
Service: 5
They messed up my order and wouldn't fix it because it was ordered through the app.
I waited in line for nearly 20 minutes only to walk away because there's only one person working at the till. Come on, it's the lunch rush, you need more people to be serving your customers.
Service: 1
Great food. Great place. Great team. They were very friendly
Atmosphere: 5
Food: 5
Service: 5
A dead place and still managing to screw up orders has to be a special skill. Ordered 3 piece wings and made me pay for 5 and gave me 5. Ordered a nashville chicken w extra glaze turns out my burger had no glaze. The staff here has been rude. Leaving a review after multiple instances.
Atmosphere: 1
Food: 1
Service: 1
Food’s always good but the servers are incredibly rude for no reason at all. Also don’t scan points/offers at this location? Hire new staff and update your technology with the rest of the world.
Atmosphere: 1
Food: 4
Service: 1
Terrible
Atmosphere: 1
Food: 1
Service: 1
No ice for their signature A&W Root beer. Very bad! When asked no intelligent explanation was provided for the outage 😕
Slow. Very slow. Nasty unfriendly staff. I walked away. Done with them
Atmosphere: 1
Food: 1
Service: 1
They say they open at 9am on the weekend! NOPE!
Restaurantji Recommends
Slow, three staff working, one order, took over 15 mins.
Atmosphere: 2
Food: 3
Service: 1
First of all, they don’t have scanning option to use your coupon! Staff are rude and no customer service! Mobile ordering sucks! Poor work!
Not really the greatest food and not worth the price or value for it. I ordered crispy chicken burger combo, fries are lukewarm at best, burger was small, root beer tasted very odd I threw it out after not even drinking 1/3 of it. Service was okay, it was like I work there where I am asking how they are doing and thanking them instead of the other way around. Price was around $17 which was not worth it.
The food was good the drinks were good and the service was the best it could be during these hours 12pmish
I recently visited A&W Cloverdale mall and was disappointed to see that the person preparing my burger was not wearing gloves while handling the food with both hands. Food safety and hygiene should be a top priority in any establishment, and this was quite concerning. I hope the management takes this seriously and ensures proper hygiene practices are followed to maintain customer trust
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