I am really upset with the service I get here. I used to come here at least once a week and lately the staff and service is extremely rude. After putting my stuff down before even 10 seconds passed, they came twice to tell me that I cannot sit here unless I order. I was waiting my friend to come so we can order together, but they told me that I have to wait outside since I cannot sit without ordering. Although the restaurant was completely empty they told us that we cannot put our laptop to charge in one of the chairs (instead of the floor) as people may need it (there is only one plug in the place, there were over 50 empty chairs). Then they told us the upstairs was closed so moved us downstairs. As we were working on projects and have notebooks, and as their tables are extremely small, we each had a tiny table for ourselves (2 people for 2 tiny tables). They told us that they will take one of the tables away and we are not allowed to use a table each. They did not even ask if we can give our table, she said "I am taking your table, you cannot have this table, this is the way it goes" They were extremely rude and told us that this is the way it goes and we can leave. I am very disappointed with the staff here, especially the regular 2 people that always work here and rude to us every time.
Atmosphere: 1
Food: 1
Service: 1
michelle schwartz
I come here regularly as I work in the area, however recently, the staff have been horrible. One of the employees in particular - the pregnant one constantly comes to my table to make remarks to me. From the moment I sit down, without even getting a chance to take my coat off, I am harassed by her, telling me to order. Next, she comes to me and tells me to be careful with my shoes near the furniture, despite having BOTH feet on the ground. I am wearing regular, clean sneakers. Then she tells me that I cannot charge my phone at the only plug in the area (a few metres away from my table), because I need to leave the space available for the "lunch rush", despite there being 10+ tables available. The final straw was when the upstairs bistro was closing and my friend and I moved downstairs to sit and continue working, however we were told that we need to give up our table (depsite continuing to purchase food/drinks the entire time), because another customer came in and had no where to sit. It was not a question of whether I can, rather a demand. Disgusted with the service here and I will NOT be coming back.
Atmosphere: 1
Service: 1
Pixie S
Horrible service, Batrista told my friend to leave because they didn’t order and I did.
Service: 1
Dymond
The service I experienced on both floors was terrible, not friendly at all. Top floor cashier was having a full conversation with another staff member while taking my order. Meanwhile the downstairs’ staff are indifferent. I walked in and was treated as if I was not supposed to be inside the building. This was a confusing experience overall, just to purchase an overpriced fruit cup. What I initially intended to order was sold out. I do not see myself visiting this place again just to try it.
Atmosphere: 3
Food: 2
Service: 2
Siobhan Alexis
Such nice people that do everything in their power to make sure you have a great time! I ordered a Benny Bagel and a London fog. Both tasted so good! Will def be a regular there. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Nada Sheriff
Fantastic coffee!
Atmosphere: 5
Food: 5
Service: 5
JULIAN0 ;
Best espresso coffee in town, great food as well. The staff is super friendly. Julia, Enny and Francis are the kindest people ever.
Atmosphere: 5
Food: 5
Service: 5
Marlene Hood
A must in Toronto, especially because of the warmth of the people who work there.
Atmosphere: 5
Food: 5
Service: 5
Devon Casey
Very nice cafe, great vibe, and coffee
Rafaela Mora
You can find the best coffee and food here, the staff is super friendly, I love avenue cafe ??????
If you're looking for delicious food and top-notch beverages, this is the place to visit! The staff are incredibly friendly ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Special Salad
Navneet Tumbalagutti
Coffee flavor and aroma wasn't great. They use ILY roasted beans. But the ambience is pretty good and nice serve Baristas and servers
Athira Abraham
I visited here the other day for the first time as my husband was attending a meeting with a client in the same building. Overall, the cafe is really clean, a bit overpriced but nice atmosphere. Workers were also friendly. I sat down on one of their chairs, not knowing it had a faulty leg, which then I fell down and slightly hurt myself. The chair leg completely broke off, which caused me to fall on my back. For a cafe that is pricey they can invest in better quality chairs. Staff was nice to help me, but one of the ladies were pregnant and her comment was " I'm glad it was not me, but you." Honestly, I appreciate the concern, but no customer should be in my position and get injured with poor seating conditions. I believe the owner of the cafe was sitting across from me, and she mentioned to the staff this was the second time this situation happened. She tried to brush off the incident by saying she has also broken chairs. However, I continued to stay at the cafe waiting for my husband's meeting to get over, and not once did anyone offer any food or drinks as complimentary given I hurt myself in their store. I asked to take a photo of the chair later on, but they insist they through it out and unable to show me. I don't want to make a huge fuss on this with them, however if it was a bigger person who sat down on that chair, and elderly individual, or someone who was disabled, the consequences would be bad. I strongly urge the management of this cafe to invest in better quality seating on the bottom floor, and ensure the safety of their customers are met.
Vegetarian options: Didn't look in detail
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Cookies
Johnny Dulku
Bit of a limited food menu and layout, but the Americano and banana bread were quite delicious. Felt like a pop-up.
Atmosphere: 4
Food: 5
Service: 4
Patrick Morahan
Is this cafe underrated? absolutely. The coffee is great and the food is fantastic. Their service is always friendly and welcoming
I am really upset with the service I get here. I used to come here at least once a week and lately the staff and service is extremely rude. After putting my stuff down before even 10 seconds passed, they came twice to tell me that I cannot sit here unless I order. I was waiting my friend to come so we can order together, but they told me that I have to wait outside since I cannot sit without ordering. Although the restaurant was completely empty they told us that we cannot put our laptop to charge in one of the chairs (instead of the floor) as people may need it (there is only one plug in the place, there were over 50 empty chairs). Then they told us the upstairs was closed so moved us downstairs. As we were working on projects and have notebooks, and as their tables are extremely small, we each had a tiny table for ourselves (2 people for 2 tiny tables). They told us that they will take one of the tables away and we are not allowed to use a table each. They did not even ask if we can give our table, she said "I am taking your table, you cannot have this table, this is the way it goes" They were extremely rude and told us that this is the way it goes and we can leave. I am very disappointed with the staff here, especially the regular 2 people that always work here and rude to us every time.
Atmosphere: 1
Food: 1
Service: 1
I come here regularly as I work in the area, however recently, the staff have been horrible. One of the employees in particular - the pregnant one constantly comes to my table to make remarks to me. From the moment I sit down, without even getting a chance to take my coat off, I am harassed by her, telling me to order. Next, she comes to me and tells me to be careful with my shoes near the furniture, despite having BOTH feet on the ground. I am wearing regular, clean sneakers. Then she tells me that I cannot charge my phone at the only plug in the area (a few metres away from my table), because I need to leave the space available for the "lunch rush", despite there being 10+ tables available. The final straw was when the upstairs bistro was closing and my friend and I moved downstairs to sit and continue working, however we were told that we need to give up our table (depsite continuing to purchase food/drinks the entire time), because another customer came in and had no where to sit. It was not a question of whether I can, rather a demand. Disgusted with the service here and I will NOT be coming back.
Atmosphere: 1
Service: 1
Horrible service, Batrista told my friend to leave because they didn’t order and I did.
Service: 1
The service I experienced on both floors was terrible, not friendly at all. Top floor cashier was having a full conversation with another staff member while taking my order. Meanwhile the downstairs’ staff are indifferent. I walked in and was treated as if I was not supposed to be inside the building. This was a confusing experience overall, just to purchase an overpriced fruit cup. What I initially intended to order was sold out. I do not see myself visiting this place again just to try it.
Atmosphere: 3
Food: 2
Service: 2
Such nice people that do everything in their power to make sure you have a great time! I ordered a Benny Bagel and a London fog. Both tasted so good! Will def be a regular there. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Fantastic coffee!
Atmosphere: 5
Food: 5
Service: 5
Best espresso coffee in town, great food as well. The staff is super friendly. Julia, Enny and Francis are the kindest people ever.
Atmosphere: 5
Food: 5
Service: 5
A must in Toronto, especially because of the warmth of the people who work there.
Atmosphere: 5
Food: 5
Service: 5
Very nice cafe, great vibe, and coffee
You can find the best coffee and food here, the staff is super friendly, I love avenue cafe ??????
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you're looking for delicious food and top-notch beverages, this is the place to visit! The staff are incredibly friendly ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Special Salad
Coffee flavor and aroma wasn't great. They use ILY roasted beans. But the ambience is pretty good and nice serve Baristas and servers
I visited here the other day for the first time as my husband was attending a meeting with a client in the same building. Overall, the cafe is really clean, a bit overpriced but nice atmosphere. Workers were also friendly. I sat down on one of their chairs, not knowing it had a faulty leg, which then I fell down and slightly hurt myself. The chair leg completely broke off, which caused me to fall on my back. For a cafe that is pricey they can invest in better quality chairs. Staff was nice to help me, but one of the ladies were pregnant and her comment was " I'm glad it was not me, but you." Honestly, I appreciate the concern, but no customer should be in my position and get injured with poor seating conditions. I believe the owner of the cafe was sitting across from me, and she mentioned to the staff this was the second time this situation happened. She tried to brush off the incident by saying she has also broken chairs. However, I continued to stay at the cafe waiting for my husband's meeting to get over, and not once did anyone offer any food or drinks as complimentary given I hurt myself in their store. I asked to take a photo of the chair later on, but they insist they through it out and unable to show me. I don't want to make a huge fuss on this with them, however if it was a bigger person who sat down on that chair, and elderly individual, or someone who was disabled, the consequences would be bad. I strongly urge the management of this cafe to invest in better quality seating on the bottom floor, and ensure the safety of their customers are met.
Vegetarian options: Didn't look in detail
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Cookies
Bit of a limited food menu and layout, but the Americano and banana bread were quite delicious. Felt like a pop-up.
Atmosphere: 4
Food: 5
Service: 4
Is this cafe underrated? absolutely. The coffee is great and the food is fantastic. Their service is always friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
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