Will not be back. Learn to fill orders already placed before serving the fresh bagels meant for the order to other customers that come after! Came in today with my 5 year old son who is now bawling because the bagels we ordered and were told would take 5 minutes, took 20 minutes to say they sold out. I watched the bagels be sold to the people in line behind me, without my order being filled. Very very disappointed and irritated with this oversight and terrible service. Twenty minutes for a toasted bagel and my half dozen never was filled. No apology. I had to request a refund, instead of it being offered. Won't be back which is a shame because I've been a loyal customer for years.
Bernard Yip
Aromatic, tasty bagels. crunchy on the outside, not tough at all, but not too soft either. Smells good even after a day.
Atmosphere: 4
Food: 5
Service: 5
Gregory McKenna
Found this little gem near me. My wife loves pumpernickel bagels but they are hard to find. We were going past “Bagels on Fire” anyways so we stopped in. The first thing you will notice is the amazing Ames’s of a wood fired oven. I looked but did not see any pumpernickel bagels. I was about to leave when the young lady behind the counter asked if I needed help. I said “do you have any pumpernickel bagels” to which she replied how many did I need. At first I said six but then changed it to twelve. She told me they will be freshly baked but would take about 10 minutes. Sure enough 10 minutes later I had a bag of freshly baked bagels from the wood fired oven. They put them in a paper bag and gave me a plastic bag to freeze them when they cooled off. I brought them to our car. My wife smelled the bagels and couldn’t wait to try them. When we got home we cut them in half then put one in the toaster. We added pumpkin spiced cream cheese. Honestly, my wife said it was the best bagel she has ever had. While I am not a fan of pumpernickel I did try one and loved it. The staff (possibly family run) were absolutely wonderful. The service was amazing and while the price was a bit more than I would normally pay, it was worth paying for the quality. Inside there are three small tables and a couple more outside. They do have many toppings available. In the 10 minutes I was there many people came in to order. I highly recommend this wonderful place and will definitely be back to try more flavours, including coconut.
Atmosphere: 5
Food: 5
Service: 5
Angelika Panchenko
Wasn’t been served 15 min before closing
Service: 1
Hamdi J
I’d recommend that vegetarians and vegans avoid this place. The store is very bacon-heavy, and the smell of bacon fills the entire place. As others reviewed have mentioned, the price is really high.
Marjorie
The bagels here are really good, it's just that they never have the cinnamon raisin bagel. I always go before 11:30am and they have run out.
Sara N
Perhaps the only bagel joint in this neck of the woods so it is usually busy - but solid bagels and shmears.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Montreal Bagel with Cream Cheese
D. B.
Just wanted to let you y’all know that my last time at Bagels on Fire was the last time I’ll ever go there. Here’s why: I ordered a dozen bagels, plus a pretzel bagel last Sunday, and paid for them. Went over to pick what I wanted, and mentioned, “plus a pretzel bagel,” after I’d picked the 12. I’m not one of the well to do Caucasian customers y’all love so much, I’m a POC, like you guys are, which may be why the person serving me had to check, in Tagalog, to see if I was lying. (Can’t speak Tagalog, but even I can understand “pretzel bagel” spoken in a strong Filipino accent.) Question(s): Why would anyone lie and try to get themselves an extra pretzel bagel? Would you? Are people where you’re from back home that dishonest? 100%, the highly favoured, rich residents of the neighbourhood don’t get that treatment. Or do you distrust them, too? I supported y’all, in the small way I could, throughout the pandemic, as did my friends and fam, but Imma find somewhere else to get my bagels now.
Service: 1
Saffa Hamde
Had their smoked salmon on everything bagel and pretzels, probably the worst I’ve ever had! wayyy too much cream cheese and bagel was not fresh same with the pretzels. I was very disappointed.
Atmosphere: 3
Food: 1
Service: 4
Wayne LeMoine
Whenever we come to the city we try and stop someplace to get a bagel. I now have a new favourite spot. It is a bit out of the way for us but well worth the detour.
This review is for the owner/management of this store to tell and remind your staffs❗❗❗ I've been to this store in beaches several times but during this visit, I've witnessed something so nasty! This rating is basically for the young asian lady server with teeth braces/retainer! Girl, at least have some decency to wash your hands before touching the food of the customers you're serving? I was on the line and was waiting to get served and decided to leave after I watched how this specific lady make one of the sandwich for their customer. Girl, you're so gross!? I saw you picking and rubbing your nose several times and continues to make sandwich without even washing your hands or at least change your gloves??? Can't you even be more mindful when handling other people's food? You shouldn't be serving or touching other people's food or be in this kind of work if you're like that. For the customers, please be more observant to the person who's making your food here. For sure, you don't want yourself or your family to eat food served with nasty and filthy hands. Will definitely not coming back here.
Atmosphere: 1
Food: 1
Service: 1
Rory
Great bagels! Quality service
Atmosphere: 5
Food: 5
Service: 5
Praveen S
Bagels on Fire located on Queen St E; amazing bagels, I ordered the Montreal smoked meat and it's filling, mouth-watering and amazing. I will be back for more when I'm in the area. No complaints at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Bagel Sandwich
Ct Mobile Locksmith
Great bagels fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Miranda Bashir
Waited 30 mins for my order after pre-ordering online and had ZERO accountability from the workers. Multiple groups had came in and received their order ahead of mine. Walk ins and Uber eats are prioritized. Worst experience will not be returning. Very disorganized.
Will not be back. Learn to fill orders already placed before serving the fresh bagels meant for the order to other customers that come after! Came in today with my 5 year old son who is now bawling because the bagels we ordered and were told would take 5 minutes, took 20 minutes to say they sold out. I watched the bagels be sold to the people in line behind me, without my order being filled. Very very disappointed and irritated with this oversight and terrible service. Twenty minutes for a toasted bagel and my half dozen never was filled.
No apology. I had to request a refund, instead of it being offered. Won't be back which is a shame because I've been a loyal customer for years.
Aromatic, tasty bagels. crunchy on the outside, not tough at all, but not too soft either. Smells good even after a day.
Atmosphere: 4
Food: 5
Service: 5
Found this little gem near me. My wife loves pumpernickel bagels but they are hard to find. We were going past “Bagels on Fire” anyways so we stopped in. The first thing you will notice is the amazing Ames’s of a wood fired oven. I looked but did not see any pumpernickel bagels. I was about to leave when the young lady behind the counter asked if I needed help. I said “do you have any pumpernickel bagels” to which she replied how many did I need. At first I said six but then changed it to twelve. She told me they will be freshly baked but would take about 10 minutes. Sure enough 10 minutes later I had a bag of freshly baked bagels from the wood fired oven. They put them in a paper bag and gave me a plastic bag to freeze them when they cooled off. I brought them to our car. My wife smelled the bagels and couldn’t wait to try them. When we got home we cut them in half then put one in the toaster. We added pumpkin spiced cream cheese. Honestly, my wife said it was the best bagel she has ever had. While I am not a fan of pumpernickel I did try one and loved it. The staff (possibly family run) were absolutely wonderful. The service was amazing and while the price was a bit more than I would normally pay, it was worth paying for the quality. Inside there are three small tables and a couple more outside. They do have many toppings available. In the 10 minutes I was there many people came in to order. I highly recommend this wonderful place and will definitely be back to try more flavours, including coconut.
Atmosphere: 5
Food: 5
Service: 5
Wasn’t been served 15 min before closing
Service: 1
I’d recommend that vegetarians and vegans avoid this place. The store is very bacon-heavy, and the smell of bacon fills the entire place. As others reviewed have mentioned, the price is really high.
The bagels here are really good, it's just that they never have the cinnamon raisin bagel. I always go before 11:30am and they have run out.
Perhaps the only bagel joint in this neck of the woods so it is usually busy - but solid bagels and shmears.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Montreal Bagel with Cream Cheese
Just wanted to let you y’all know that my last time at Bagels on Fire was the last time I’ll ever go there. Here’s why:
I ordered a dozen bagels, plus a pretzel bagel last Sunday, and paid for them. Went over to pick what I wanted, and mentioned, “plus a pretzel bagel,” after I’d picked the 12. I’m not one of the well to do Caucasian customers y’all love so much, I’m a POC, like you guys are, which may be why the person serving me had to check, in Tagalog, to see if I was lying. (Can’t speak Tagalog, but even I can understand “pretzel bagel” spoken in a strong Filipino accent.)
Question(s): Why would anyone lie and try to get themselves an extra pretzel bagel? Would you? Are people where you’re from back home that dishonest?
100%, the highly favoured, rich residents of the neighbourhood don’t get that treatment. Or do you distrust them, too?
I supported y’all, in the small way I could, throughout the pandemic, as did my friends and fam, but Imma find somewhere else to get my bagels now.
Service: 1
Had their smoked salmon on everything bagel and pretzels, probably the worst I’ve ever had! wayyy too much cream cheese and bagel was not fresh same with the pretzels. I was very disappointed.
Atmosphere: 3
Food: 1
Service: 4
Whenever we come to the city we try and stop someplace to get a bagel. I now have a new favourite spot. It is a bit out of the way for us but well worth the detour.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Bagel Sandwich
Restaurantji Recommends
This review is for the owner/management of this store to tell and remind your staffs❗❗❗ I've been to this store in beaches several times but during this visit, I've witnessed something so nasty! This rating is basically for the young asian lady server with teeth braces/retainer! Girl, at least have some decency to wash your hands before touching the food of the customers you're serving? I was on the line and was waiting to get served and decided to leave after I watched how this specific lady make one of the sandwich for their customer. Girl, you're so gross!? I saw you picking and rubbing your nose several times and continues to make sandwich without even washing your hands or at least change your gloves??? Can't you even be more mindful when handling other people's food? You shouldn't be serving or touching other people's food or be in this kind of work if you're like that. For the customers, please be more observant to the person who's making your food here. For sure, you don't want yourself or your family to eat food served with nasty and filthy hands. Will definitely not coming back here.
Atmosphere: 1
Food: 1
Service: 1
Great bagels! Quality service
Atmosphere: 5
Food: 5
Service: 5
Bagels on Fire located on Queen St E; amazing bagels, I ordered the Montreal smoked meat and it's filling, mouth-watering and amazing. I will be back for more when I'm in the area. No complaints at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Bagel Sandwich
Great bagels fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Waited 30 mins for my order after pre-ordering online and had ZERO accountability from the workers. Multiple groups had came in and received their order ahead of mine. Walk ins and Uber eats are prioritized. Worst experience will not be returning. Very disorganized.
Atmosphere: 1
Food: 1
Service: 1
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