Booster Juice
Mezzanine Level, 2300 Yonge St Unit M16, Toronto
(416) 487-8600
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Amazing place, love every drink on the menu. I am a fan.
Terrible customer service. When I went back immediately telling the manager who prepared the drinks which I ordered, that she mixed up our orders, and even showed her proof and told her that we all tasted the difference, and due to the drinks being different sizes, we couldn’t just switch back and forth between us, but also we don’t want to share saliva with one another.
However, instead of taking the drinks back and making new ones, she told me that I was wrong and she was right and that she knew my order as I got to that location almost daily and get the same thing all the time and never complain before… So I said yes, so why wouldn’t you take my word when I tell you that you mixed up the drinks for the first time? I was completely nice about it until she told me, repeatedly that she’s right and I’m wrong and that she made the drinks and she knows which ones she put in which cups and handed to us. Then when I pointed out the colours of the drinks coincided with the drinks I was suggesting they were and she said, “the colour doesn’t matter.” I said ok, well the taste does. One tastes like tropical mango and the other strawberry banana. Then she argued that the taste also didn’t matter. That’s when I was upset and said are you serious? Of course it matters! If it doesn’t look like a tuna salad, and if it doesn’t taste like a tuna salad, it’s not a tuna salad and you can’t pass it off as chicken salad just because you say so… That’s when she kept playing victim and asking why I was arguing with her and that I was questioning her job and what she did and that she’s been there for almost 2 years and she’s never made a mistake before and she’s never had anyone talk to her like this before. And that’s when I pointed out that she, in fact, was caught in a lie because I’ve personally been a witness to her being confronted by customers who have claimed she made their order wrong. And that’s when she started claiming that I was rude and I didn’t know what I was talking about and that it didn’t matter what the drink tasted like or looked like or what I said and that she knew she gave me the correct drinks in the correct cup sizes. Yet when all four of us a four year-old and seven-year-old who really wanted smoothies told her we all tasted opposite drinks, she argued some more and challenged us some more until I got really annoyed and told her I just want my money back and that I was never going back again. She took the drinks and in the most annoyed way slam toss them into the garbage and refunded my money via cash when I had paid debit and tried to get a refund back via debit.
You would think for someone who is constantly on her phone texting and talking at the same time via headphones and also taking multiple orders. Would at least admit that there’s a possibility in which she made a mistake. Every time I go there, she is on her phone and doesn’t even get off While she is taking customer orders. I often think she’s talking to me and I keep asking. Sorry excuse me sorry excuse me. I can’t hear you until she lets me know that she is not talking to me. After over a year of this I now know that it’s her just being her on her phone. She claims to be the manager, but she does not exude the professionalism that a manager should be exuding.
Atmosphere: 1
Food: 3
Service: 1
Employee doesnt know basic english & don’t know much about their own products. Was concerned about “gelatin” in their yogurts/vanilla creams, and all he had to say was we do not know about that.
We love coming to YEC and grabbing a Booster Juice! Friendly service, delicious shakes!
Kid-friendliness: Totally kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Very Berry Smoothie - Snack
Love getting my protein drinks after work out. It’s close to good life and subway.
Atmosphere: 5
Food: 5
Service: 5
Great service
Dietary restrictions: Healthy
Kid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
One sip of my lush pomegranate passion caused me to levitate off the ground I have never felt more alive in my life bless this booster juice ✝️✝️✝️
Atmosphere: 5
Food: 5
Service: 5
Fast and convenient. Love the new varieties that comes..
Atmosphere: 5
Food: 5
Service: 5
Nice staff, clean location. Good for a healthy lunch.
Atmosphere: 5
Food: 5
Service: 5
They have very nice flavours for the smoothies and the best part is they never add sugar to their products. I always grab my workout protien smoothies from this place.. Friendly staff and quick service. You get served in a minute.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ripped Berry Smoothie, Oatmeal Coconut Booster Ball
Restaurantji Recommends
The variety of smoothies is soo good. I love all of them. Friendly staff and great service.. Always perfect smoothies…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Berry Smoothie
Good smoothies selection my favourite is mango hurricane….
Atmosphere: 5
Food: 5
Service: 5
Good selection of smoothies. Recommended 100%
Atmosphere: 5
Food: 5
Service: 5
Always friendly and efficient - love this location!!
Atmosphere: 5
Food: 5
Service: 5
I like staff service ; especially inder ; she is very nice and clam
Atmosphere: 5
Food: 5
Service: 5
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