I'm not sure why the ratings were low, we came for lunch and found two friendly employees who were knowledgeable about allergies, and who greeted us with a smile. Our food was more than plentifully (we carried leftovers with us) and the flavours were on point. The cafeteria was clean and when we were finished the two employees asked how our meal was and wished us a great day!
Atmosphere: 5
Food: 5
Service: 5
KH
I like their fruit selection and the price is not bad. Food quality is not bad, but not great. It’s fast food. Their fried rice is not as good as some other bourbon grills, but it’s possible.
Atmosphere: 4
Food: 4
Service: 4
Brandon Berlingieri
REWARDS CARD NOT HONOURED - I live across the street from the food court / mall and have been a valuable customer to this location over the past several years. I had a rewards card with them that they stamp each time you get a meal. After 10 stamps, the customer earns a free combo #1 (worth approx $12CAD). I had gotten stamps in the past few months that I chose to eat here. Today, one of the staff said that the card is discontinued and they stopped giving out the rewards last year (referring to December 2024). This was news to me and I challenged this as there was no expiry on the card and I was 1 away from a $12 value reward… after arguing with the staff, she offered 5% off , I didn’t want to accept. She was rude and wouldn’t honour the rewards card and didn’t give me a reasonable offer. The atmosphere was rushed and the air is smoky down there and I ended up taking a $2 value discount just to stop arguing and get out of that scenario. Because of the terrible experience today, I would rather go somewhere else going forward despite me liking the food here. That was extremely frustrating and it was handled very poorly by the staff at this location. It means you don’t value your customers and it comes off as cheap when you have rewards systems that you don’t honour. There is also Inconsistent staff execution as your store continued to stamp my card over the past few months even though we are well into 2025.
Atmosphere: 1
Food: 4
Service: 1
Alex G
9.99 for a reason. Taste crap
Atmosphere: 3
Food: 3
Service: 5
Dean Zelles
From Regina sask Great place too eat.
Atmosphere: 5
Food: 5
Service: 5
laxmikanth gupta
Here’s the situation — I saw the poster for Bang Bang Chicken and it looked great, so I walked up to the counter and asked a simple question: “Is this chicken cooked in lard?” The staff member had no idea what lard was, and when I explained it’s animal fat, she just replied, “It’s chicken and it’s cooked,” with visible annoyance.
There was no crowd — I was the only person in line — yet the attitude I got was cold, rude, and dismissive. No effort to help or even pretend to care. The women working there seemed irritated by the idea of basic customer interaction. Definitely not going back. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
M A
Service was fast and friendly, however food was a disappointment. Noodles were tasteless and sloppy, bourbon chicken was burn, bleh.
Atmosphere: 4
Food: 2
Service: 4
Aboud Dandachi
Soda was warm, kept outside of a fridge. Rice tasted greasy, chicken was flavourless. Only the coconut shrimp was fine.
Atmosphere: 3
Food: 1
Service: 3
Mathew Drew
Please do not eat from this place if you care about your health, the bang bang chicken was tasty but litterally made me throw up 3 times, and have a stomachache, their food is just not worth it.
Some staff should be trained on costumer service. You cannot rush someone and proceed to give wrong items, and not listen to costumers. Will not be back to this location.
Amanda L
This has been one of my favourite places to go for your end of day deals (especially on the weekend) and always had great service for years but today was not great.
Two of the staff at the counter were constantly just talking and not even noticing myself and the other 3-4 people waiting. Cashier was nice but didn't show me my container to confirm what I had picked (they usually do that) and I was in a rush so I couldn't check myself before I left. I didn't realize until I got home, opened it and it was the wrong one. It's too late to call to let them know and honestly, no point to do so since I don't have the receipt and I'm not going to eat from here again tomorrow too.
Luckily I like everything in this (wrong) container but one item... it's not bad but I wouldn't get it myself 🤷🏻♀️
sayo. ca
I tried “monthly special” : bang bang chicken+one veggie + noodle+pop $14 incl tax. The container is smaller than we expected, so I should ask extra vegetables. I was rushed by staff, so it was hard to do it:(
Phung Binh Luong
I dont understand the hate. The food was great and the atmosphere is soooo nice . The ladies are trying to do the best they can to sell the food at the end of the day. I was amazed by the quality and the taste . It’s really tasty and to avoid the food going to waste they sell it for a more affordable price for people can actually bring home and save for their next day lunch . The portion was huge . 2 for 15$ was a steal in this economy . I have so much chicken in this picture and I already hate a few bites before taking it . I highly recommended
Very bad service old woman very rude
Atmosphere: 1
Food: 2
Service: 1
I'm not sure why the ratings were low, we came for lunch and found two friendly employees who were knowledgeable about allergies, and who greeted us with a smile. Our food was more than plentifully (we carried leftovers with us) and the flavours were on point. The cafeteria was clean and when we were finished the two employees asked how our meal was and wished us a great day!
Atmosphere: 5
Food: 5
Service: 5
I like their fruit selection and the price is not bad. Food quality is not bad, but not great. It’s fast food. Their fried rice is not as good as some other bourbon grills, but it’s possible.
Atmosphere: 4
Food: 4
Service: 4
REWARDS CARD NOT HONOURED - I live across the street from the food court / mall and have been a valuable customer to this location over the past several years. I had a rewards card with them that they stamp each time you get a meal. After 10 stamps, the customer earns a free combo #1 (worth approx $12CAD). I had gotten stamps in the past few months that I chose to eat here. Today, one of the staff said that the card is discontinued and they stopped giving out the rewards last year (referring to December 2024). This was news to me and I challenged this as there was no expiry on the card and I was 1 away from a $12 value reward… after arguing with the staff, she offered 5% off , I didn’t want to accept. She was rude and wouldn’t honour the rewards card and didn’t give me a reasonable offer. The atmosphere was rushed and the air is smoky down there and I ended up taking a $2 value discount just to stop arguing and get out of that scenario. Because of the terrible experience today, I would rather go somewhere else going forward despite me liking the food here. That was extremely frustrating and it was handled very poorly by the staff at this location. It means you don’t value your customers and it comes off as cheap when you have rewards systems that you don’t honour. There is also Inconsistent staff execution as your store continued to stamp my card over the past few months even though we are well into 2025.
Atmosphere: 1
Food: 4
Service: 1
9.99 for a reason. Taste crap
Atmosphere: 3
Food: 3
Service: 5
From Regina sask
Great place too eat.
Atmosphere: 5
Food: 5
Service: 5
Here’s the situation — I saw the poster for Bang Bang Chicken and it looked great, so I walked up to the counter and asked a simple question: “Is this chicken cooked in lard?” The staff member had no idea what lard was, and when I explained it’s animal fat, she just replied, “It’s chicken and it’s cooked,” with visible annoyance.
There was no crowd — I was the only person in line — yet the attitude I got was cold, rude, and dismissive. No effort to help or even pretend to care. The women working there seemed irritated by the idea of basic customer interaction. Definitely not going back. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Service was fast and friendly, however food was a disappointment. Noodles were tasteless and sloppy, bourbon chicken was burn, bleh.
Atmosphere: 4
Food: 2
Service: 4
Soda was warm, kept outside of a fridge. Rice tasted greasy, chicken was flavourless. Only the coconut shrimp was fine.
Atmosphere: 3
Food: 1
Service: 3
Please do not eat from this place if you care about your health, the bang bang chicken was tasty but litterally made me throw up 3 times, and have a stomachache, their food is just not worth it.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Value for money
Some staff should be trained on costumer service. You cannot rush someone and proceed to give wrong items, and not listen to costumers. Will not be back to this location.
This has been one of my favourite places to go for your end of day deals (especially on the weekend) and always had great service for years but today was not great.
Two of the staff at the counter were constantly just talking and not even noticing myself and the other 3-4 people waiting. Cashier was nice but didn't show me my container to confirm what I had picked (they usually do that) and I was in a rush so I couldn't check myself before I left. I didn't realize until I got home, opened it and it was the wrong one. It's too late to call to let them know and honestly, no point to do so since I don't have the receipt and I'm not going to eat from here again tomorrow too.
Luckily I like everything in this (wrong) container but one item... it's not bad but I wouldn't get it myself 🤷🏻♀️
I tried “monthly special” : bang bang chicken+one veggie + noodle+pop $14 incl tax. The container is smaller than we expected, so I should ask extra vegetables. I was rushed by staff, so it was hard to do it:(
I dont understand the hate. The food was great and the atmosphere is soooo nice . The ladies are trying to do the best they can to sell the food at the end of the day. I was amazed by the quality and the taste . It’s really tasty and to avoid the food going to waste they sell it for a more affordable price for people can actually bring home and save for their next day lunch . The portion was huge . 2 for 15$ was a steal in this economy . I have so much chicken in this picture and I already hate a few bites before taking it . I highly recommended
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