Charlotte's Room

212 King St W, Toronto
(416) 977-9936

Recent Reviews

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Dr Milton Steinway

Pool, beer and amazing nachos too. Truely a great place to kick back relax and boogie down!

Atmosphere: 5

Food: 5

Service: 5

Pranay Somani

Eva is the best bartender! Go Eva đŸ„‚

Atmosphere: 4

Food: 5

Service: 5

Danielle Gauthier

Friendly bar staff, it was very busy but we got a pool table relatively quickly.

Atmosphere: 4

Service: 5

Anthony Lorbach

I appreciate that they let us try some beer samples before we committed to a choice. Our server was good.
Also, when we went, all the cues were very straight and the tables were well maintained.
I haven't been out to shoot pool in Toronto lately, so I felt the price was a bit high, but maybe that is the standard. It was a Monday, so I would have like a small price reduction.

Atmosphere: 4

Service: 5

Daniel Ramlogan

HELL NAH

carson doyle

This place is amazing couldn’t be better staff is 10/10 super friendly and inviting and the tables are in great condition highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

bailey

Great Olives

Ian Dahlroth

Fantastic place if you’re looking to scratch the billiards itch. Ash at the bar couldn’t be more sweet and accommodating. I’ll be back

Patty Cogs

The only redeeming feature about this place is the amount of pool table that they own, but don’t expect to be able to use them because they are constantly booking them and their booths all out for parties. They leave the bar open when really there is no reason to come here at all if that’s the only place to sit. Staff is also always extremely unforgiving and short in their interactions. Unfortunate mismanagement of a decent space.

Atmosphere: 2

Food: 1

Service: 2

Enzo ferari

Our recent experience at Charlott Billiard Room was profoundly bad. The service was consistently poor; Asian lady with a small height was so rude to a guest requesting assistance. I cannot recommend this venue for any gathering if you are looking for a quality service.

Atmosphere: 1

Food: 1

Service: 1

Real World Reviews

Think before booking this place for large event.

Our company hosted a corporate event at Charlott Billiard Room (King & Simcoe), and the experience was extremely disappointing.

We had a confirmed agreement for Glenlivet 12-year-old for our group of 70–80 people. Shockingly, the bar only put out one bottle and within an hour claimed they were “out of stock.” For an event of this size, that is unacceptable and shows poor planning or mismanagement.

There was no manager on duty, and the staff member handling the bar was extremely rude and unprofessional. When we questioned why our agreed drink option was unavailable, she raised her voice and said, “If we don’t have it, should I go to the LCBO right now and get it?” This is not the way to speak to customers, especially at a corporate event.

Instead of offering a reasonable replacement, they insisted we purchase full-priced drinks at a higher cost. Glenlivet was priced at $9.50, and the next option was $12.50. We even offered to pay the difference, but she refused and said we had to pay full price for the $12.50 option. Meanwhile, they pushed us toward Jameson—a whisky that costs nearly half the price of Glenlivet—creating a huge value gap from what was initially agreed.

This was unprofessional, misleading, and created frustration for our team. We have already reported this to our management.

If you’re planning an event here, get everything in writing, and be prepared to walk away if they can’t honour the liquor agreement throughout the event. Our experience was far from what a corporate group should expect.

Atmosphere: 1

Food: 3

Service: 1

Jash Khatri

can’t pour a Guinness

Ariba Akhtar

Good place to hangout. Les fun “activities” to do tho

Atmosphere: 3

Service: 3

Jessa Derocco

First time coming to charlottes room, pool tables in great condition staff extremely friendly and helpful. Maddie the bartender was amazing made sure we had everything we need and made the best sunrise i ever tried. Great atmosphere and definitely will be returning.

Atmosphere: 5

Food: 5

Service: 5

Joao Vitor Rodrigues

Wonderful place, very receptive. Ash service is amazing

Atmosphere: 5

Food: 5

Service: 5

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