Chartroom Bar and Lounge

1 Harbour Square, Toronto
(416) 361-7454

Recent Reviews

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XTTaG Y

Surprisingly good food! We got the burger and the meatloaf. Very tasty and juicy!! Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Martin Llanos

A winner!

Amy Joy

Tried to go here for brunch. Several issues
1) breakfast ends at 11 so we came at 11:05 and could only eat lunch
2) incredibly slow and inattentive service
3) we had to ask for water (no water after sitting for 20 minutes)
4) when our food finally came, there were missing pieces (no salad dressing which took another 15 minutes to arrive)
5) we had to remind our server to bring the drinks we ordered - the restaurant was 1/2 empty

Food was decent but overpriced for the service.

Atmosphere: 2

Food: 3

Service: 1

Margarita Sheliakina

This is a walk-in eatery (no other word to describe it) in the hotel. People who work here all look very tired and uninterested. The menu is very limited, the atmosphere and service is close to non-existent. I was staying in the hotel for one night and had a dinner. The drink was nice but the food was awful. I got horribly ill the next morning after having a poke bowl. I’m still sick thinking about it. Highly DO NOT recommend.

Atmosphere: 1

Food: 1

Service: 2

Barbi e

Makes others look bad.

Patrick Shansey

Dhruv was very attentive and asked about our order choices, as they had just added some menu items that we ordered. The club sandwich was yummy and stacked with meat, the bacon was superb and the sour dough was sliced right and toasted to perfection. The corn chowder was tasty but is a bit spicy but nice.

Atmosphere: 4

Food: 5

Service: 5

Robert McGoldrick

No signage to indicate whether to seat yourself for dinner service. After finally finding a clean table, it took the waitstaff over 30 minutes to acknowledge us without even providing menus. Had to consult the psychic realm just to figure out what was available.

As penzance for the wait, a small Mason jar of munchies was provided. Picture attached below

For lunch service, we were turned away for wanting only a drink. Poor organization and even worse service. Won’t be returning.

Furthermore we chose this location because food and drinks have come very fast. We've eaten here 4-6 times now. As of this experience, we won't be returning. As it took so long for service, drinks, and food.

We missed our panel at the Expo. we were quite excited to attend but unfortunately missed due to the disorganised staff.

S Foo

While staying in the Westin Hotel for a conference, I enjoyed a cocktail at the lobby bar. The Empressive was $17CAD and was well balanced. It was a super busy evening as many conference attendees were also there. Although the space is far from ideal for an event, the 3 bartenders on staff were very professional and efficient. Overall, the menu is a bit overpriced but as expected for a hotel bar. Would try another cocktail on menu if I stay here again.

Atmosphere: 3

Food: 4

Service: 5

Shanny Foo

While staying in the Westin Hotel for a conference, I enjoyed a cocktail at the lobby bar. The Empressive was $17CAD and was well balanced. It was a super busy evening as many conference attendees were also there. Although the space is far from ideal for an event, the 3 bartenders on staff were very professional and efficient. Overall, the menu is a bit overpriced but as expected for a hotel bar. Would try another cocktail on menu if I stay here again.

Atmosphere: 3

Food: 4

Service: 5

Shawn Hall

Broken elevators, escalators. Check before you book. If there’s an event going on it will take you 40 min to get up to your room (if you’re lucky). Would not recommend.

Justaguy2278

Hotel was awesome. We booked three suites for a week and everything met and exceeded our expectations. The suites were spacious and all areas of the hotel were clean. Staff in all areas of the hotel were extremely well trained, competent and pleasant. I would strongly recommend this hotel

vrgerber

Definitely would visit Toronto and stay in this hotel again! Although city view room, we did see some of the harbor and the room was clean, nice. Also good location. Had to park across the street corner since valet parking wasn't available. But it worked out well, wasn't an issue. In fact, we just kept our car parked and took public transportation around Toronto.

NeverRiver

We had a two night stay at this beautiful harbor front hotel. The location, staff, room and overall experience exceeded our expectations. Our harbor view room was spectacular. The room was clean, well stocked/amenities and quiet. The location is close to all the activity on the lakefront with chic restaurants, water taxies/ferry boats, and popular sites within walking distance. The well maintained exercise facility overlooks the harbor and indoor pool. Kudos and many thanks to the Westin management for a memorable trip to Toronto!

dan_the_travel_man34

This hotel is in a great location right next to the ferry that takes you to the Toronto Islands. It is also within walking distance to many of the attractions in the city. We stayed in a double balcony room that provided great views of Lake Ontario. Like many have said, the rooms are a little tired but I believe they are working on remodeling them.

rogermM645CD

Very disappointed with this Hotel.the room was OK, nothing special. No restaurant only bar meals, if you could get a seat due to the conference. Only one of four elevators in operation, had to carry our luggage down the fire escape from the fourteen floor. At 71 years old , luckily I'm fairly fit. Nothing good to say about this Hotel. It was the only disappointing part of our 50th wedding anniversary to Canada.

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