While staying in the Westin Hotel for a conference, I enjoyed a cocktail at the lobby bar. The Empressive was $17CAD and was well balanced. It was a super busy evening as many conference attendees were also there. Although the space is far from ideal for an event, the 3 bartenders on staff were very professional and efficient. Overall, the menu is a bit overpriced but as expected for a hotel bar. Would try another cocktail on menu if I stay here again.
Atmosphere: 3
Food: 4
Service: 5
Shanny Foo
While staying in the Westin Hotel for a conference, I enjoyed a cocktail at the lobby bar. The Empressive was $17CAD and was well balanced. It was a super busy evening as many conference attendees were also there. Although the space is far from ideal for an event, the 3 bartenders on staff were very professional and efficient. Overall, the menu is a bit overpriced but as expected for a hotel bar. Would try another cocktail on menu if I stay here again.
Atmosphere: 3
Food: 4
Service: 5
Shawn Hall
Broken elevators, escalators. Check before you book. If there’s an event going on it will take you 40 min to get up to your room (if you’re lucky). Would not recommend.
Justaguy2278
Hotel was awesome. We booked three suites for a week and everything met and exceeded our expectations. The suites were spacious and all areas of the hotel were clean. Staff in all areas of the hotel were extremely well trained, competent and pleasant. I would strongly recommend this hotel
vrgerber
Definitely would visit Toronto and stay in this hotel again! Although city view room, we did see some of the harbor and the room was clean, nice. Also good location. Had to park across the street corner since valet parking wasn't available. But it worked out well, wasn't an issue. In fact, we just kept our car parked and took public transportation around Toronto.
NeverRiver
We had a two night stay at this beautiful harbor front hotel. The location, staff, room and overall experience exceeded our expectations. Our harbor view room was spectacular. The room was clean, well stocked/amenities and quiet. The location is close to all the activity on the lakefront with chic restaurants, water taxies/ferry boats, and popular sites within walking distance. The well maintained exercise facility overlooks the harbor and indoor pool. Kudos and many thanks to the Westin management for a memorable trip to Toronto!
dan_the_travel_man34
This hotel is in a great location right next to the ferry that takes you to the Toronto Islands. It is also within walking distance to many of the attractions in the city. We stayed in a double balcony room that provided great views of Lake Ontario. Like many have said, the rooms are a little tired but I believe they are working on remodeling them.
rogermM645CD
Very disappointed with this Hotel.the room was OK, nothing special. No restaurant only bar meals, if you could get a seat due to the conference. Only one of four elevators in operation, had to carry our luggage down the fire escape from the fourteen floor. At 71 years old , luckily I'm fairly fit. Nothing good to say about this Hotel. It was the only disappointing part of our 50th wedding anniversary to Canada.
Beeinch
Lovely hotel right by the harbour in Toronto. Very convenient for the city too and walking distance from the station. Wonderful comfy bed and clean room. There were only 3 lifts for 33 floors, so we spent a lot of time queuing.
Jae P
Came to the bar to enjoy a drink, Gustavo gave us excellent service with a smile. I ordered “The Current Summer” and my man got a “Make it Red” both suggestions from Gustavo and we weren’t disappointed. Thank you for such great service, he made our stay that much more better.
We paid $733/night to stay in a two double bed balcony room which looked very tired and certainly did not justify that price. The balcony had a mysterious drip coming down from the balcony above it which you could hear every night. We had to phone each day upon returning to the room at 4pmish to request housekeeping service despite declining their ‘green offer’ which included fresh towels but no housekeeping during the stay (not that the towels had been replaced either way). The second night they cleaned the bathroom but didn’t make our beds or replenish our tea and coffee. The bath tub plug wouldn’t stay plugged to fill the bath for our children and yet somehow filled up when you took a shower so you waded in water up to your ankles while showering. The measly shower curtain didn’t do anything to stop water from flooding the bathroom floor either. The safe didn’t work which they helpfully replaced with another safe that didn’t work and of the 4 elevators servicing the 30+ storey building only 2 worked so you had to wait ages to go up or down to and from your room. Parking was advertised as $35 with valet parking for $45 yet when we arrived we were told the only option was valet parking at a rate of $55. Will never stay here again.
Travel4Fun56
We stayed at the Westin Harbour Castle for 2 nights as part of a Fay vacation. The hotel is beautiful and well maintained, we stayed in the 31st floor and the view was amazing! The elevator was fast even though it was very busy! The location is very convenient to downtown/harbour attractions. There are lots of restaurants close by, and a Tim Hortons across the street, as well as a Starbucks in the lobby for morning coffee. Also there’s an Excellent Sushi place about 2 minutes away. My only real issue with this place is the price! One night was $859.00 and the room is pretty mediocre for that price. Rooms are no different than the $200 a night rooms at other hotels, so unfortunately we will probably never return. But we did have a nice stay.
greenlanternjc
The worst Westin thus far. Aside from the restaurant Don Alfonso, front desk staff and the valet. Everything else was horrible. Don't even try to call for help in the room, they just hang up on you. The building is horribly maintained, this breaking especially North elevators.
GaetanV_12
I was at the hotel for a conference, When I made my reservation, there is one day that was not available in the room block. They offer me to make my reservation outside the conference room block. My answer was yes. They gave me the rate at 352$ because I was not in the room block conference rate. This I understand really well. What really upset me! , Nobody told me that the second night was at 613$ event more the third night was chaged at 818$ that last night with the HST and other charge is 1000$ for the single regular room. They should I told me that before. During the reservation and the check in process these they robbed me without telling me. This and an insult to my intelligence, Yes I have an expense account but this time Marriott is abusing.
Harshgeet Singh Gurm
Gabriel, lezter and Ani gave a wonderful service. I went there for drinks and was very well taken care of. They were very professional. All three of them made time to talk to me and made me feel comfortable. The best drink was coffee and tequila cocktail that they had. I will be back for sure. Thanks a ton for a great experience.
While staying in the Westin Hotel for a conference, I enjoyed a cocktail at the lobby bar. The Empressive was $17CAD and was well balanced. It was a super busy evening as many conference attendees were also there. Although the space is far from ideal for an event, the 3 bartenders on staff were very professional and efficient. Overall, the menu is a bit overpriced but as expected for a hotel bar. Would try another cocktail on menu if I stay here again.
Atmosphere: 3
Food: 4
Service: 5
While staying in the Westin Hotel for a conference, I enjoyed a cocktail at the lobby bar. The Empressive was $17CAD and was well balanced. It was a super busy evening as many conference attendees were also there. Although the space is far from ideal for an event, the 3 bartenders on staff were very professional and efficient. Overall, the menu is a bit overpriced but as expected for a hotel bar. Would try another cocktail on menu if I stay here again.
Atmosphere: 3
Food: 4
Service: 5
Broken elevators, escalators. Check before you book. If there’s an event going on it will take you 40 min to get up to your room (if you’re lucky). Would not recommend.
Hotel was awesome. We booked three suites for a week and everything met and exceeded our expectations. The suites were spacious and all areas of the hotel were clean. Staff in all areas of the hotel were extremely well trained, competent and pleasant. I would strongly recommend this hotel
Definitely would visit Toronto and stay in this hotel again! Although city view room, we did see some of the harbor and the room was clean, nice. Also good location. Had to park across the street corner since valet parking wasn't available. But it worked out well, wasn't an issue. In fact, we just kept our car parked and took public transportation around Toronto.
We had a two night stay at this beautiful harbor front hotel. The location, staff, room and overall experience exceeded our expectations. Our harbor view room was spectacular. The room was clean, well stocked/amenities and quiet. The location is close to all the activity on the lakefront with chic restaurants, water taxies/ferry boats, and popular sites within walking distance. The well maintained exercise facility overlooks the harbor and indoor pool. Kudos and many thanks to the Westin management for a memorable trip to Toronto!
This hotel is in a great location right next to the ferry that takes you to the Toronto Islands. It is also within walking distance to many of the attractions in the city. We stayed in a double balcony room that provided great views of Lake Ontario. Like many have said, the rooms are a little tired but I believe they are working on remodeling them.
Very disappointed with this Hotel.the room was OK, nothing special. No restaurant only bar meals, if you could get a seat due to the conference. Only one of four elevators in operation, had to carry our luggage down the fire escape from the fourteen floor. At 71 years old , luckily I'm fairly fit. Nothing good to say about this Hotel. It was the only disappointing part of our 50th wedding anniversary to Canada.
Lovely hotel right by the harbour in Toronto. Very convenient for the city too and walking distance from the station. Wonderful comfy bed and clean room. There were only 3 lifts for 33 floors, so we spent a lot of time queuing.
Came to the bar to enjoy a drink, Gustavo gave us excellent service with a smile. I ordered “The Current Summer” and my man got a “Make it Red” both suggestions from Gustavo and we weren’t disappointed. Thank you for such great service, he made our stay that much more better.
Atmosphere: 5
Service: 5
Restaurantji Recommends
We paid $733/night to stay in a two double bed balcony room which looked very tired and certainly did not justify that price. The balcony had a mysterious drip coming down from the balcony above it which you could hear every night. We had to phone each day upon returning to the room at 4pmish to request housekeeping service despite declining their ‘green offer’ which included fresh towels but no housekeeping during the stay (not that the towels had been replaced either way). The second night they cleaned the bathroom but didn’t make our beds or replenish our tea and coffee. The bath tub plug wouldn’t stay plugged to fill the bath for our children and yet somehow filled up when you took a shower so you waded in water up to your ankles while showering. The measly shower curtain didn’t do anything to stop water from flooding the bathroom floor either. The safe didn’t work which they helpfully replaced with another safe that didn’t work and of the 4 elevators servicing the 30+ storey building only 2 worked so you had to wait ages to go up or down to and from your room. Parking was advertised as $35 with valet parking for $45 yet when we arrived we were told the only option was valet parking at a rate of $55. Will never stay here again.
We stayed at the Westin Harbour Castle for 2 nights as part of a Fay vacation. The hotel is beautiful and well maintained, we stayed in the 31st floor and the view was amazing! The elevator was fast even though it was very busy! The location is very convenient to downtown/harbour attractions. There are lots of restaurants close by, and a Tim Hortons across the street, as well as a Starbucks in the lobby for morning coffee. Also there’s an Excellent Sushi place about 2 minutes away. My only real issue with this place is the price! One night was $859.00 and the room is pretty mediocre for that price. Rooms are no different than the $200 a night rooms at other hotels, so unfortunately we will probably never return. But we did have a nice stay.
The worst Westin thus far. Aside from the restaurant Don Alfonso, front desk staff and the valet. Everything else was horrible. Don't even try to call for help in the room, they just hang up on you. The building is horribly maintained, this breaking especially North elevators.
I was at the hotel for a conference, When I made my reservation, there is one day that was not available in the room block. They offer me to make my reservation outside the conference room block. My answer was yes. They gave me the rate at 352$ because I was not in the room block conference rate. This I understand really well. What really upset me! , Nobody told me that the second night was at 613$ event more the third night was chaged at 818$ that last night with the HST and other charge is 1000$ for the single regular room. They should I told me that before. During the reservation and the check in process these they robbed me without telling me. This and an insult to my intelligence, Yes I have an expense account but this time Marriott is abusing.
Gabriel, lezter and Ani gave a wonderful service. I went there for drinks and was very well taken care of. They were very professional. All three of them made time to talk to me and made me feel comfortable. The best drink was coffee and tequila cocktail that they had. I will be back for sure. Thanks a ton for a great experience.
Atmosphere: 5
Service: 5
Loading...