Stopped by today to pick up two drinks. Unfortunately the trainee couldn't tell between popping boba from crystal boba... Our drinks ended up with this weird lychee fruit flavour mixed in.
Nazmul Canada
bad customer service
Michelle A
Love it here! Always quick service and great quality.
Chris Cherkas
Made sure I had the correct drinks for my particular food intolerances. Great service!
Alexandra Posadzki
Waited for ages, staff wouldn't even take my order, they just ran around like headless chickens while orders kept coming in through the machine and I just kept falling further and further back in the queue because they wouldn't put my order in. Eventually I gave up and left without bubble tea, disappointing end to the night. I get that they were slammed but if there's a customer in the store waiting to order at least put the order in so it can get in the queue rather than endlessly prioritizing all of the order ahead orders for doordash or whatever.
Naomi Meres
I’m giving 4 stars because I always come here and it’s usually great. But the kid who made my drink today really sucks I’m sorry. The lady that took my order was nice as usual and the kid made my drink. As he was sealing it up he decided to start scrolling on his phone. Leaving the drink in the machine for a while. I didn’t say anything and he pretended not to notice the drink was ready and instead turned his back to me and continued on his phone. The other lady noticed and looked annoyed at him and got my drink for me. I wasn’t going to write this review because it’s chatime who cares…but then I tasted it. I get this drink all the time and I’ve unfortunately just had to toss this one. I work in food service as well, I have no problem with people being on their phones or doing other things but when a customer is waiting on you and your co workers are expecting you to carry your weight it’s just unprofessional. Young kid can’t be older than 19. Glasses. Sucks. Otherwise love this place but will skip when he’s on shift.
H F
Green matcha was amazing.
Farida Ahmad
Guy working here doesn’t know how to make drinks properly, my brown sugar pearl milk tea was bitter :(
Vincent Dinh
The staff was very slow in making my order. My matcha was very bland, almost milky. Extremely disappointing as I was the only customer at the time.
Decent experience. A bit of wait time. No parking nearby. Drinks are good.
Chris
Friendly staff and delicious drinks
Rose Sugatan
As a long-time Chatime loyalist since the 2000s from the Philippines, I have been so happy to find the same level of topnotch quality and service here in Canada!
This branch is particularly special because it became my happy place after the Chatime Broadview branch (once my beloved refuge) closed down. As usual, the staff are super friendly and accommodating--and make the best drinks! The baked goods are fantastic, too. And I love the high ceiling here--reminds me of the Chatime branch in Baguio (in the northern mountainous part of the Philippines). This seemingly minor but important aesthetic detail also adds a touch of class to the ambience, which I'm really vibing with.
Altogether, Chatime Regent Park is an awesome find! 🍵🧋✨️
Nga Pham
Love the bubble tea here. My go to is Mango Green Tea with Coconut Jelly on a hot day. Love taking it and walking to the park while enjoying the sun
Jennifer Abbey
This location has the BEST bubble tea- they double check your order to make sure it’s exactly how you like it. The ingredients are tasty and the perfect viscosity. The staff are incredibly nice and so kind. The place is pet friendly and a great place to just chill out and study. Go HERE, order online HERE, if you want great tasting bubble tea and snacks!
Nice friendly service
Stopped by today to pick up two drinks. Unfortunately the trainee couldn't tell between popping boba from crystal boba... Our drinks ended up with this weird lychee fruit flavour mixed in.
bad customer service
Love it here! Always quick service and great quality.
Made sure I had the correct drinks for my particular food intolerances. Great service!
Waited for ages, staff wouldn't even take my order, they just ran around like headless chickens while orders kept coming in through the machine and I just kept falling further and further back in the queue because they wouldn't put my order in. Eventually I gave up and left without bubble tea, disappointing end to the night. I get that they were slammed but if there's a customer in the store waiting to order at least put the order in so it can get in the queue rather than endlessly prioritizing all of the order ahead orders for doordash or whatever.
I’m giving 4 stars because I always come here and it’s usually great. But the kid who made my drink today really sucks I’m sorry. The lady that took my order was nice as usual and the kid made my drink. As he was sealing it up he decided to start scrolling on his phone. Leaving the drink in the machine for a while. I didn’t say anything and he pretended not to notice the drink was ready and instead turned his back to me and continued on his phone. The other lady noticed and looked annoyed at him and got my drink for me. I wasn’t going to write this review because it’s chatime who cares…but then I tasted it. I get this drink all the time and I’ve unfortunately just had to toss this one. I work in food service as well, I have no problem with people being on their phones or doing other things but when a customer is waiting on you and your co workers are expecting you to carry your weight it’s just unprofessional. Young kid can’t be older than 19. Glasses. Sucks. Otherwise love this place but will skip when he’s on shift.
Green matcha was amazing.
Guy working here doesn’t know how to make drinks properly, my brown sugar pearl milk tea was bitter :(
The staff was very slow in making my order. My matcha was very bland, almost milky. Extremely disappointing as I was the only customer at the time.
Restaurantji Recommends
Decent experience.
A bit of wait time.
No parking nearby.
Drinks are good.
Friendly staff and delicious drinks
As a long-time Chatime loyalist since the 2000s from the Philippines, I have been so happy to find the same level of topnotch quality and service here in Canada!
This branch is particularly special because it became my happy place after the Chatime Broadview branch (once my beloved refuge) closed down. As usual, the staff are super friendly and accommodating--and make the best drinks! The baked goods are fantastic, too. And I love the high ceiling here--reminds me of the Chatime branch in Baguio (in the northern mountainous part of the Philippines). This seemingly minor but important aesthetic detail also adds a touch of class to the ambience, which I'm really vibing with.
Altogether, Chatime Regent Park is an awesome find! 🍵🧋✨️
Love the bubble tea here. My go to is Mango Green Tea with Coconut Jelly on a hot day. Love taking it and walking to the park while enjoying the sun
This location has the BEST bubble tea- they double check your order to make sure it’s exactly how you like it. The ingredients are tasty and the perfect viscosity. The staff are incredibly nice and so kind. The place is pet friendly and a great place to just chill out and study. Go HERE, order online HERE, if you want great tasting bubble tea and snacks!
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