I really like this bubble tea café — I come here quite often, and I especially enjoy their seasonal promotions. However, it wasn’t always this good. For example, their other location on Spadina used to offer much more variety and daily specials, while this one didn’t. Thankfully, things have changed for the better, and that’s why I’m giving it four stars instead of two or three. There’s still room for improvement, especially when it comes to introducing more creative drinks like other locations have. Also, during the summer, the air conditioning didn’t work well, which made it uncomfortable to stay inside.
Will I come back again? Definitely. This place is improving, and I like it more and more each time I visit.
Pros: friendly staff, interesting drinks, nice to see the start of seasonal beverages, good location. Cons: poor air conditioning during the summer.
Que
Nice and quiet bubble tea place with fast service that doesn't disappoint
Flame “FLAME” Synergy
Just good nothing much else to say
Joana Persaud
Yuanchen was absolutely wonderful, so kind, helpful, and professional. I absolutely love my cocos, and she truly made my day today. She definitely deserves recognition for her outstanding customer service. Thank you.
w tt
trash service
Amy
My favourite location to go to because they give clear cups and not the white ones.
Karen Liu
Coco has always been my go-to bubble tea spot because of its great value. They also have great promotions and you can even pair them up sometimes! Recently, I bought the 2 for $9 and also got a lunar new year coupon!
sayo. ca
The store is nice and clean. It’s only 3 minutes from the station. They often offer promotion like BOGO, so I’ll check their Instagram before I go there:)
Julian Huang
Ordered their drink on Ubereats today, and I drank a hair from the drink. When I pulled it out, I saw there is a “hair attached to the pearls”, which is very disgusting.
I immediately reported to the Ubereats and called the store to express my concern. The guy who picked up the phone offered me “10 points” so I can order again from them on my next order, I told him there is a food safety issue that I may lose my trust to order again, and then he asked me “so… what do you want”
At this moment, I ended the conversation with him as I believe he doesn’t really know how serious of the food safety issue is.
Justin Lee
Rude person taking orders here and lie about how they make orders to do less work.
Really bad experience here Should train staff more Service attitude is very bad It's unpleasant to throw away customers' money.
Atmosphere: 3
Food: 5
Service: 1
Clara Chia
Good milk tea. Good boba topping.
But the straw is paper D: !?
Atmosphere: 3
Food: 4
Service: 4
Yiling Yuan
Ordered two drinks and said to-go. The girl didn’t ask me if I need a bag which I think it’s essential especially I ordered more than one drink AND your bag costs money. When she gave me the drink with no bag and I asked for one, then she said it costs money??? I’m 100% ok with paying for the bag but you should inform that early. Your staffs definitely require more training.
Marcello Garcia
No free takeout bag or carrier even if you buy more than two which is insane considering how expensive their drinks are. Pickup orders are not always consumed instantly, please understand.
Edith Yu
Two employees were here but only one was working even though there was a long line. The serving girl was nice and great. However, the other girl was literally on her phone speaking out loud about her personal life during her shift.
I really like this bubble tea café — I come here quite often, and I especially enjoy their seasonal promotions. However, it wasn’t always this good. For example, their other location on Spadina used to offer much more variety and daily specials, while this one didn’t. Thankfully, things have changed for the better, and that’s why I’m giving it four stars instead of two or three. There’s still room for improvement, especially when it comes to introducing more creative drinks like other locations have. Also, during the summer, the air conditioning didn’t work well, which made it uncomfortable to stay inside.
Will I come back again? Definitely. This place is improving, and I like it more and more each time I visit.
Pros: friendly staff, interesting drinks, nice to see the start of seasonal beverages, good location.
Cons: poor air conditioning during the summer.
Nice and quiet bubble tea place with fast service that doesn't disappoint
Just good nothing much else to say
Yuanchen was absolutely wonderful, so kind, helpful, and professional. I absolutely love my cocos, and she truly made my day today. She definitely deserves recognition for her outstanding customer service. Thank you.
trash service
My favourite location to go to because they give clear cups and not the white ones.
Coco has always been my go-to bubble tea spot because of its great value. They also have great promotions and you can even pair them up sometimes! Recently, I bought the 2 for $9 and also got a lunar new year coupon!
The store is nice and clean. It’s only 3 minutes from the station. They often offer promotion like BOGO, so I’ll check their Instagram before I go there:)
Ordered their drink on Ubereats today, and I drank a hair from the drink. When I pulled it out, I saw there is a “hair attached to the pearls”, which is very disgusting.
I immediately reported to the Ubereats and called the store to express my concern. The guy who picked up the phone offered me “10 points” so I can order again from them on my next order, I told him there is a food safety issue that I may lose my trust to order again, and then he asked me “so… what do you want”
At this moment, I ended the conversation with him as I believe he doesn’t really know how serious of the food safety issue is.
Rude person taking orders here and lie about how they make orders to do less work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Really bad experience here
Should train staff more
Service attitude is very bad
It's unpleasant to throw away customers' money.
Atmosphere: 3
Food: 5
Service: 1
Good milk tea. Good boba topping.
But the straw is paper D: !?
Atmosphere: 3
Food: 4
Service: 4
Ordered two drinks and said to-go. The girl didn’t ask me if I need a bag which I think it’s essential especially I ordered more than one drink AND your bag costs money. When she gave me the drink with no bag and I asked for one, then she said it costs money??? I’m 100% ok with paying for the bag but you should inform that early. Your staffs definitely require more training.
No free takeout bag or carrier even if you buy more than two which is insane considering how expensive their drinks are. Pickup orders are not always consumed instantly, please understand.
Two employees were here but only one was working even though there was a long line. The serving girl was nice and great. However, the other girl was literally on her phone speaking out loud about her personal life during her shift.
Atmosphere: 3
Food: 4
Service: 2
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