CopaCabana Brazilian Steakhouse - Uptown

Great options and loved some of the steaks! We didn't get to try a few we wanted and it took quite long about 20 minutes to get our bill.

This is our second time to Copacabana. Though this time the experience was not as good as our last. It started with the chairs as they seemed to be very wobbly and loose. Although they replaced the first with another which was better it was still loose. Although the food was as incredible as last time, the service left a lot to be desired. When we first arrived it was not too busy and it still took 20 minutes to get our first drinks and appetizers and over 30 to get the first servings of actual bbq. The service got worse the busier it got (which to some degree you are to expect) but as we were seated more in the middle it seemed they kept going around the outside and skipping our table. Also we had half of our appetizers not make it to the table (3 of 6 through our time there) and any subsequent drinks took just as long as the first to arrive. All in all for a meal which was over $200 for 2 I expected better of the service. But will once again say the food is amazing so may try once more to see if this was a once off occurrence.

Sometimes we waited for too long before getting meat and we never got some side dishes we ordered, also I had to get up and fetch my own wine glasses after waiting for 20 minutes. It is also fair to say that everything we got was super delicious and the waitress kindly helped us with the cake

The sides were fantastic and server was great. Copacabana has changed tremendously over the years as it seems. We were there on a Saturday and it wasn't super busy but we had to repeatedly ask for someone to bring meat around. We were there from 7:30pm-9:30pm and only were offered meat 3 times (Parmesan steak twice and garlic steak once) we asked for a top sirloin to be brought to our table, it never came. Overall, it was okay but we didn't pay that much money to only eat sides so it was quite disappointing.

This was our first visit to Copacabana and definitely not our last!! We absolutely loved it!! The food was outstanding, and the service was wonderful. What we also loved about this restaurant is the music wasn't too loud - we could still hear each other across the table.

The service was absolute garbage. Only 2 of us and we for there for 2.5 hours it was that slow. Ordered 4 sides twice and both times received only 2 dishes, meat servers literally walking past and completely ignoring us - 1.5hrs in and only had about 5 of 16 meats. Eventually left not having half the meats on their menu. Had to chase down servers to get our sides, the bill, the meat carvers to come to us - pretty basic stuff. At the end of it they have the audacity to charge an 18% tip -for what exactly? Even the terrible service aside, disappointingly all the meats were incredibly salty and the music is insanely loud - it isn't a nightclub. Been there twice - first time was meh, second (and last) time terrible, we'll vote with our feet and won't be back.. Like the downtown location that closed I can't see this location lasting much longer either and deservedly so.

The restaurant has nice ambience. It is all you can eat. It is great if you are really hungry. They come around often except some meat is very salty. So salty that you cannot eat , according to any one's taste. 18 % coverage charge for tips is automatic no matter it is only one person or 10 persons party. I like the caramel pineapple.

The food was amazing and the service was good but staff were quite slow to come around and even to take out drink orders, ask if we need anything, being the dessert, the bill etc. we hadn't gotten any meat for about 10-15 minutes and we advised them and they were attentive and started to come more frequently. Overall great food but service was a bit slow

Need the meats to come out more often. And area was very hot, couldn't enjoy the ambience much. Staff was very friendly though.

DO NOT SPEND NEW YEARS EVE IN THIS RESTAURANT! EVER!

I made the booking in November for 12 people. A deposit of $50 dlls was requested through Open table app per guest for a total of $600 just to reserve the table.

When we arrived to the restaurant it was just like an any regular night. No new years decorations, at all or anything related to new years. There was not enough “champagne” served for all of my guest at count down.

Drinks are limited to about 6 of them.No casa amigos tequila included as they mentioned in their Instagram stories. An only 90 grace period to order alcoholic drinks for the time we started to order them.

Drinks were bought to our table as a batch, by this I meant whoever order caipirinhas from were our table was located only to whom order the caipirinhas was served, it was not arrange by table orders. I understand that it could be done this way to save time to prepare the drinks but I do not think a $177 dlls bill per person should be served.

It took about 40 minutes to get any pop served.

Servers were really nice. I feel bad for them and the lack or organization for this event. At the end of the night they are doing the best they can! Shout out to them!! ⭐️⭐️⭐️⭐️

Full price was charge for each of the guests. A bill of $177 per person with a 18% gratuity was charged . No one told me that the $50 dll deposit was not going to be added to the bill. As the manager said to me, that I had to read the fine print when I asked him to clarify this error.

On January 1 I received a text message that the $600 deposit was refunded to my credit card. Any $600 refund has been made to any of my credit cards coming from Copacabana per todays date that is January 4.

I have had left a voice mai explaining the whole situation. No one has call be back to clarify what’s is going on.

Their voice mail is completely full and no one is picking up the phone.

I had family members coming from Mexico to celebrate New Year’s Eve together and this has been the worse experience we have ever have in New Year’s Eve ever.

By checking your reviews you don’t really care about your rating or the interaction with your customers, but at least have a little respect for people’s money and time.

Caio is amazing! The entire experience was one of the best dinner experience I ever had. Thank you for everything Copacabana.

We went for lunch and had a great time. Espresso Martinis were really good!

Atmosphere: 5

Food: 5

Service: 5

Took awhile for us to get meat.

Atmosphere: 5

Food: 5

Service: 2

Copa Cabana: where the meat is allegedly endless and so is the wait for service.

We came in as a party of 12. First, they seated us at a table in the corner where we were fighting for enough space. They begrudgingly moved us when we complained (to another table identical in size).

My favourite part; With the automatic gratuity already baked into the bill, the servers pretended like they couldn’t see our table. It was amazing. Meats were served sporadically. After they dumped the cheap salads on the table, we had to flag them down multiple times to request specific items on the menu, some of which we only got less than 20 mins before our 2 hour reservation ended.

Water? Only available upon request. Empty glasses and bottles (and plates) just sat on the table. We had to go through the great honour of summoning a server yet again. Really, it’s like we were invisible, the servers only responded after we flagged them down repeatedly, and even then, our requests seemed to enter some sort of Bermuda Triangle of customer service.

My favourite part, the birthday cake. Served with just a sparkler. No plates, cutlery, napkins. A knife to cut the cake? Also optional. And the person who bought the cake was at the washroom, because of course no one bothered to check if the table was ready.

And finally, coat check, or should I say “help yourself“. No staff were anywhere in sight to oversee the area. I walked in, grabbed my coat, and considered grabbing someone else’s just to test the system.

In summary, CopaCabana is the perfect place if you’re looking for bad service, long waits, and a free lesson in lowering your expectations. One star for the sparkler and the unintentional comedy.

Atmosphere: 1

Food: 1

Service: 1

The first time I went out for dinner on Christmas Day. I booked our reservation 2 weeks a head of time. We where sat at a table that was make shift, we continuously where bumped into...Many sides that we ordered didn't come. Mashed potatoes and grilled mushrooms came when we where eating our ice cream..My drink came at the end..The staff where rude and condescending...Im thinking they didn't care because the tip is automatic. The sides where bland and tasteless...The bathroom smelled like urine. I saw other black customers treated terrible just like us. For $100 a person this was one of the worst restaurant experiences I have ever had. The manager was rude and when I explained how displeased I was he did not care..Worst experience!